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Listed two days ago

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱40,000 per month
- Can start ASAP - With experience in managing schedules for BPO or 24/7 operations - strong workforce planning and scheduling experience
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed ten days ago
  • Good company culture
  • Career growth
  • Competitive compensation and benefits
The Reporting Analyst is responsible for developing, maintaining, and analyzing operational reports and dashboards that support contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed seven hours ago

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Be an early applicant

This is a Full time job

Pasig City, Metro Manila
₱24,000 – ₱25,000 per month
Workforce Governance Officer is highly organized, detail-oriented, and proactive in monitoring workforce requirements.
subClassification: Consulting & Generalist HRConsulting & Generalist HR classification: Human Resources & Recruitment(Human Resources & Recruitment)
7h ago
Listed one day ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed three days ago
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed two hours ago

This is a Full time job

Alabang, Metro Manila
₱30,000 – ₱35,000 per month
  • Comprehensive Day 1 HMO including 10K medicine reimbursement
Drive reporting, performance tracking, and process improvements in Alabang. Enjoy Day 1 HMO, free meals, bonuses, and growth opportunities.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
Listed one day ago
The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact center operations to ensure service levels, staffing,...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed seven days ago

This is a Full time job

  • A collaborative and growth-oriented culture
  • HMO day one
  • Remote work setup
As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed one day ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed nine days ago
  • Earn an above-industry salary with generous performance-based bonuses
  • Access free learning programs and career development to boost your growth
  • Stay energized every day with complimentary meals, snacks, and refreshments
We are looking for a Account Management AD to manag client relationships ensuring operational success, workforce readiness, and long-term growth.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Optimizes workforce schedules, ensures timekeeping accuracy, resolves staffing gaps and supports workforce planning operations.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads scheduling operations to ensure staffing coverage, efficiency and team performance.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed ten days ago

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed fifteen days ago
  • Cross Cultural Team
  • Fast paced and dynamic team
  • Opportunity to grow
Join our team and make an impact on Australia's biggest retail brand!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed more than thirty days ago
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
30d+ agoExpiring
Listed three days ago
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed fifteen days ago
  • Competitive HMO benefits
  • Great Salary Package
  • Work-life Balance and Career Growth
Lead workforce strategy, forecasting & analytics for Product Support, optimizing staffing, SLAs, efficiency and team performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed three days ago
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed twenty two days ago

This is a Full time job

Quezon City, Metro Manila
₱60,000 – ₱75,000 per month
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
This position is responsible for overseeing real-time operations, forecasting, scheduling, and reporting functions to ensure optimal staffing
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed twenty two days ago

This is a Full time job

Quezon City, Metro Manila
₱45,000 – ₱60,000 per month
  • Competitive Salary Package and Benefits
  • HMO + 1 Free Dependent
  • Career Growth
This is your chance to take the next step toward an exciting career with WNS, where you can grow, thrive, and be part of a dynamic team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed two days ago
  • Fun and collaborative – Enjoy team events, in a culture that makes work fun!
  • Career growth – Build your skills and set your future career goals with us
  • Hybrid flex – Enjoy the balance of working from Eastwood and from home
Join IntoGREAT as a Recruitment Specialist at an exciting time of growth! Bring your top recruiter skills and join our awesome TA team...
subClassification: Recruitment - InternalRecruitment - Internal classification: Human Resources & Recruitment(Human Resources & Recruitment)
2d ago
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