EMAPTA
    (255 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Business Support Services

    Specialities

    Outsourcing, Customer Support, IT & Development, Finance, Marketing, Healthcare, Legal, Engineering

    Company size

    More than 10,000

    Primary location

    5th Floor, St. Francis Corporate Building Ortigas Center, Mandaluyong City
    Emapta revolutionizes outsourcing with top 1% talent, delivering high-performing teams, boosting efficiency, and driving global growth for 15+ years.

    Jobs at EMAPTA

    Based on your search activity
    Turn data into business insights as a Data Analyst with global exposure, strong benefits, continuous learning, and career growth.
    Turn data into business insights as a Data Analyst with global exposure, strong benefits, continuous learning, and career growth.
    classification: Information & Communication TechnologyInformation & Communication Technology
    10d ago
    10d ago
    Support a U.S. e-commerce brand from home with night differential, Day 1 HMO, fixed weekends off, and global career growth.
    Support a U.S. e-commerce brand from home with night differential, Day 1 HMO, fixed weekends off, and global career growth.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    11d ago
    11d ago

    Gallery photos

    Reviews overview

    3.9255 ratings in total
    5
    143
    4
    38
    3
    16
    2
    18
    1
    40
    95%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at EMAPTA?

    AI summary of recent reviews

    Employees appreciate the competitive salary and compensation offered at EMAPTA, which is consistently above average. Many also value their friendly and professional teammates, noting a supportive and approachable work environment. The work/life balance is generally good, with flexible schedules and the ability to work from various locations. Additionally, benefits such as HMO from day one, free gym access with trainers, and provision of work assets like laptops and monitors are well-regarded.

    However, there are some potential challenges to consider. EMAPTA operates with a client-first approach, meaning client needs and decisions take priority in most situations. Some employees have raised concerns about job security, particularly during probationary periods, as account changes or client decisions can affect employment status. HR and management responsiveness can be slow at times, with delays in addressing queries and concerns. The recruitment process could benefit from improved communication, including timelier follow-ups and feedback for candidates. Employees in floating or bench status have noted that reprofiling support could be more proactive with clearer communication about opportunities. A few employees have experienced salary administration issues, such as inaccuracies with overtime and holiday pay. Finally, the work experience is highly dependent on the assigned client, which can affect benefits, raises, and overall job satisfaction.

    Recent reviews

    5.0
    Administration Role
    May 2026
    Baguio City BenguetLess than 1 year in the role, current employee
    I have fulfilled my dream job.
    The good thingsThe experience depends on the account you are hired for. In my case, I have noticed significant improvements compared to my previous employers. I truly appreciate the genuine support from my leads and teammates. Although I do feel some pressure since I'm working in a fast-paced environment, I don’t feel micromanaged.
    The challengesThis situation is beyond my employer's control. I've noticed that some clients here are unstable. I've heard from many current and former employees that they have transferred from other accounts because those accounts were dissolved.
    1.0
    Team Leader
    Apr 2026
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Multiple screening rejections despite qualifications, no response to feedback request.
    The good thingsI can't leave any good feedback as of this time
    The challengesI’d like to raise a concern about your recruitment process. I’ve applied to several roles in your company that align with my years of experience. I’m careful about where I apply and only submit applications for roles I know I’m qualified for. However, I consistently receive automated emails stating I did not pass the initial screening, without any explanation. At this point, it’s difficult not to question how applications are being assessed or what criteria are being used. I also reached out via email to ask for feedback so I can understand any gaps and improve, but I did not receive any response. That lack of communication is disappointing. I’m not asking for special treatment, just basic transparency. Even minimal feedback would help candidates move forward more constructively. I hope this is something your team can improve.
    1.0
    Applicant
    Apr 2026
    Baguio City BenguetLess than 1 year in the role, former employee
    Timely Communication Matters. Ghosting Feels Worse Than Failing.
    The good thingsI truly enjoyed the opportunity to go through the hiring process. It allowed me to showcase my skills and learn more about the company.
    The challengesImproving the hiring process would be greatly beneficial. I hope that applicants can be given timely follow-ups within the stated timeframe, whether they have passed or not. Being left without any communication feels worse than failing the interview, as it comes across as unprofessional.
    People & Culture POCThank you for taking the time to share this feedback with us and for bringing this to our attention. We are glad to read that you appreciated the opportunity to go through the hiring process and showcase your skills. At the same time, we are sorry about your experience regarding communication and follow-ups. Your feedback highlights an important area for improvement, particularly in providing timely and consistent updates to applicants. We will use this to help strengthen our recruitment practices and overall candidate experience. We appreciate your insights and wish you the best in your career journey.
    30d+ ago
    Ratings for EMAPTA are shared as-is from employees in line with our community guidelines
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