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Listed one day ago

This is a Full time job

₱48,000 – ₱64,000 per month
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed three days ago

This is a Full time job

₱48,000 – ₱72,000 per month
You will leader that provides direction in forecasting labor requirements and creating and managing staff schedules.
You will leader that provides direction in forecasting labor requirements and creating and managing staff schedules.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed eighteen hours ago
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed six hours ago
The HR Business Partner is supporting company’s strategic goals and improving company’s business performance,
The HR Business Partner is supporting company’s strategic goals and improving company’s business performance,
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
6h ago
6h ago
Listed ten days ago

Urgently hiring

This is a Full time job

₱40,000 – ₱54,000 per month
  • Competitive salary/benefits & Day 1 HMO
  • Opportunities for career development and skills training
  • Supportive and collaborative team environment
  • Competitive salary/benefits & Day 1 HMO
  • Opportunities for career development and skills training
  • Supportive and collaborative team environment
Manage schedules, forecast staffing, analyze metrics & ensure coverage. 2yrs WFM experience, strong analytics, communication & tool proficiency
Manage schedules, forecast staffing, analyze metrics & ensure coverage. 2yrs WFM experience, strong analytics, communication & tool proficiency
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed one day ago

This is a Full time job

₱30,000 – ₱45,000 per month
Real Time Analyst will be responsible for intraday performance management.
Real Time Analyst will be responsible for intraday performance management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago

This is a Full time job

₱50,000 – ₱60,000 per month
Seeking an organized HR Ops Specialist for onboarding, compliance, records, reporting, and employee support with process focus.
Seeking an organized HR Ops Specialist for onboarding, compliance, records, reporting, and employee support with process focus.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
1d ago
1d ago
Listed one day ago
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed one day ago
  • Day 1 HMO with 2 FREE Dependents
  • Day 1 HMO with 2 FREE Dependents
Join our growing company as a WFM Team Lead (Workforce Management). Various growth opportunities await you!
Join our growing company as a WFM Team Lead (Workforce Management). Various growth opportunities await you!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty eight days ago
  • Competitive compensation package and benefits
  • Engaging team activities and events to keep work enjoyable
  • Build strong, high-impact connections with key stakeholders across the business
  • Competitive compensation package and benefits
  • Engaging team activities and events to keep work enjoyable
  • Build strong, high-impact connections with key stakeholders across the business
Manages SaaS implementation resources, ensuring optimal allocation, capacity planning, governance compliance, and delivery efficiency.
Manages SaaS implementation resources, ensuring optimal allocation, capacity planning, governance compliance, and delivery efficiency.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
28d ago
28d ago
Listed one day ago
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
subClassification: Recruitment - InternalRecruitment - Internal
classification: Human Resources & Recruitment(Human Resources & Recruitment)
1d ago
1d ago
Listed fourteen hours ago
We are looking for a Workforce Management Analyst to monitor workforce and operational performance.
We are looking for a Workforce Management Analyst to monitor workforce and operational performance.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
14h ago
Listed twenty days ago
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty days ago
  • Diverse and inclusive work environment
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed thirteen days ago
  • Pay for Performance Incentive
  • Bi-weekly Payout
  • HMO with Dental and Psychiatric coverage
  • Pay for Performance Incentive
  • Bi-weekly Payout
  • HMO with Dental and Psychiatric coverage
Manage the Workforce department which is responsible for forecasting, scheduling/staffing, and real-time monitoring for all accounts.
Manage the Workforce department which is responsible for forecasting, scheduling/staffing, and real-time monitoring for all accounts.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed one day ago
  • Competitive Salary
  • Work-Life Balance
  • "Family-Oriented" Culture
  • Competitive Salary
  • Work-Life Balance
  • "Family-Oriented" Culture
This role involves overseeing accounts receivable and minimizing the volume of accounts through the resolution of disputed and denied claims.
This role involves overseeing accounts receivable and minimizing the volume of accounts through the resolution of disputed and denied claims.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty six days ago
  • Pay for Performance Incentive
  • Bi-weekly Payout
  • HMO with Dental and Psychiatric coverage
  • Pay for Performance Incentive
  • Bi-weekly Payout
  • HMO with Dental and Psychiatric coverage
Manage the Workforce department which is responsible for forecasting, scheduling/staffing, and real-time monitoring for all accounts.
Manage the Workforce department which is responsible for forecasting, scheduling/staffing, and real-time monitoring for all accounts.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago
26d ago
Listed twenty nine days ago
  • Bi-weekly Payout
  • HMO
  • Pay for Performance Incentive
  • Bi-weekly Payout
  • HMO
  • Pay for Performance Incentive
The role is responsible for forecasting, planning, and scheduling resources to ensure operational efficiency and service level achievement.
The role is responsible for forecasting, planning, and scheduling resources to ensure operational efficiency and service level achievement.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed ten days ago
  • Competetive Salary & Benefits (Day 1 HMO)
  • Work in a positive and supportive environment
  • Career growth in a dynamic global WFM environment
  • Competetive Salary & Benefits (Day 1 HMO)
  • Work in a positive and supportive environment
  • Career growth in a dynamic global WFM environment
WFM experience from ground up. Capacity planning, forecasting, reporting, and WFM leadership with data-driven insights and stakeholder management.
WFM experience from ground up. Capacity planning, forecasting, reporting, and WFM leadership with data-driven insights and stakeholder management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
10d ago
Listed seventeen hours ago
  • 25, 000 salary package / Robinson's Galleria, Ortigas, Pasig City / START ASAP
  • Virtual Hiring Process / 4 months project - based / TA Interviewer
  • Work full-time onsite / 1 leave credit per month / 1 TA interview only
  • 25, 000 salary package / Robinson's Galleria, Ortigas, Pasig City / START ASAP
  • Virtual Hiring Process / 4 months project - based / TA Interviewer
  • Work full-time onsite / 1 leave credit per month / 1 TA interview only
Drive talent acquisition growth with 4-month contract and career development opportunities.
Drive talent acquisition growth with 4-month contract and career development opportunities.
subClassification: Recruitment - InternalRecruitment - Internal
classification: Human Resources & Recruitment(Human Resources & Recruitment)
17h ago
17h ago
Listed fifteen days ago
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG
Champion your expertise with us and discover what's #BetterWithSSG!
Champion your expertise with us and discover what's #BetterWithSSG!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed two days ago
The ideal candidate will leverage data-driven insights to solve complex business problems, design predictive models, and optimize processes.
The ideal candidate will leverage data-driven insights to solve complex business problems, design predictive models, and optimize processes.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
2d ago
2d ago
Listed two days ago
  • Stay healthy with HMO upon hire
  • Be secured with FREE Life Insurance
  • Offers Learning & Development Programs
  • Stay healthy with HMO upon hire
  • Be secured with FREE Life Insurance
  • Offers Learning & Development Programs
The Reports Analyst is accountable for focusing on data visualization, analytics design and development and reporting.
The Reports Analyst is accountable for focusing on data visualization, analytics design and development and reporting.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed sixteen days ago
  • Dayshift, Work-life balance
  • Annual Performance-based appraisal
  • HMO for you + 2 free dependents upon reg
  • Dayshift, Work-life balance
  • Annual Performance-based appraisal
  • HMO for you + 2 free dependents upon reg
What are you waiting for? Come for a career, stay for the fun!
What are you waiting for? Come for a career, stay for the fun!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed seventeen days ago
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed ten hours ago
We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view
We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed twenty three hours ago

Be an early applicant

This is a Full time job

As a manager, you will be responsible for managing programme staffing to meet daily, weekly, and interval staffing requirements. The person is also...
As a manager, you will be responsible for managing programme staffing to meet daily, weekly, and interval staffing requirements. The person is also...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
23h ago
Listed one day ago

Be an early applicant

This is a Full time job

What does a Workforce Planner do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet...
What does a Workforce Planner do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed fourteen days ago
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
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