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Listed one day ago

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱40,000 per month
- Can start ASAP - With experience in managing schedules for BPO or 24/7 operations - strong workforce planning and scheduling experience
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twelve hours ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
Listed two days ago
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed thirteen hours ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13h ago
Listed ten days ago
  • Good company culture
  • Career growth
  • Competitive compensation and benefits
The Reporting Analyst is responsible for developing, maintaining, and analyzing operational reports and dashboards that support contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed one day ago

This is a Full time job

The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact center operations to ensure service levels, staffing,...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads scheduling operations to ensure staffing coverage, efficiency and team performance.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed six days ago

This is a Full time job

  • A collaborative and growth-oriented culture
  • HMO day one
  • Remote work setup
As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Optimizes workforce schedules, ensures timekeeping accuracy, resolves staffing gaps and supports workforce planning operations.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed ten hours ago

This is a Full time job

● Performs real-time monitoring and schedule adherence tracking on a 24 x 7 basis ● Monitors Bi-hourly call volumes, AHT, and staffing...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
Listed nine days ago

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed three days ago
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Turn workforce data into timely action as a Real Time Analyst, protecting service performance while growing globally with Emapta.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed fifteen days ago
  • Cross Cultural Team
  • Fast paced and dynamic team
  • Opportunity to grow
Join our team and make an impact on Australia's biggest retail brand!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed nine days ago
  • Earn an above-industry salary with generous performance-based bonuses
  • Access free learning programs and career development to boost your growth
  • Stay energized every day with complimentary meals, snacks, and refreshments
We are looking for a Account Management AD to manag client relationships ensuring operational success, workforce readiness, and long-term growth.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed one hour ago

Be an early applicant

This is a Full time job

Pasig City, Metro Manila
₱30,000 – ₱35,000 per month
Real-Time Analyst managing workforce management processes and KPI reporting.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed two days ago
  • Bonuses
  • HMO & Health Insurance
  • Career Growth
Recruitment Officer manages high-volume recruitment by sourcing, screening, coordinating, and hiring talent to meet workforce needs and hiring targets
subClassification: Recruitment - InternalRecruitment - Internal classification: Human Resources & Recruitment(Human Resources & Recruitment)
2d ago
Listed three days ago
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed twenty nine days ago
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d agoExpiring
Listed twenty one days ago

This is a Full time job

Quezon City, Metro Manila
₱60,000 – ₱75,000 per month
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
This position is responsible for overseeing real-time operations, forecasting, scheduling, and reporting functions to ensure optimal staffing
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed fourteen days ago
  • Competitive HMO benefits
  • Great Salary Package
  • Work-life Balance and Career Growth
Lead workforce strategy, forecasting & analytics for Product Support, optimizing staffing, SLAs, efficiency and team performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed nine hours ago
  • Work with International Clients
  • Competitive salary and benefits package
  • Ongoing professional development opportunities.
Seeking a Deployment & Mobilisation Specialist to support onboarding, compliance and travel coordination for an AU construction client.
subClassification: Administrative AssistantsAdministrative Assistants classification: Administration & Office Support(Administration & Office Support)
9h ago
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