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Listed two days ago

Workforce Management Analyst (WFM) | Night Shift, Eastwood

at Acquire Intelligence

This is a Full time job

Eastwood, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed three days ago

Real Time Analyst | Hybrid | Ortigas | Day Shift | Day 1 HMO | Project-based

at Emapta

This is a Contract/Temp job

Mandaluyong City, Metro Manila(Hybrid)
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Turn workforce data into timely action as a Real Time Analyst, protecting service performance while growing globally with Emapta.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed one day ago

Real Time Analyst

at Wipro Philippines Inc.
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact center operations to ensure service levels, staffing,...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two hours ago

Real-Time Analyst

at Datamatics
Be an early applicant

This is a Full time job

Pasig City, Metro Manila
₱30,000 – ₱35,000 per month
Real-Time Analyst managing workforce management processes and KPI reporting.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
Listed two days ago

Real Time Analyst (RTA) | Night Shift, Eastwood

at Acquire Intelligence

This is a Full time job

Eastwood, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed nine days ago

Real-time Analyst | Work Onsite

at INTELASSIST INC.

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed twelve hours ago

Workforce Real Time Analyst

at Probe Group
Be an early applicant

This is a Full time job

Makati City, Metro Manila
● Performs real-time monitoring and schedule adherence tracking on a 24 x 7 basis ● Monitors Bi-hourly call volumes, AHT, and staffing...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
Listed twenty nine days ago

Five9 Reports and Workforce Analyst

at RR Donnelley Philippines Inc.

This is a Full time job

Mandaluyong City, Metro Manila
₱35,000 – ₱45,000 per month
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed three days ago

Real Time Analyst - Banking and Financial

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed one day ago

Junior Workforce Specialist

at Sysgen RPO, Inc.

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱40,000 per month
- Can start ASAP - With experience in managing schedules for BPO or 24/7 operations - strong workforce planning and scheduling experience
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two days ago

Data Analyst (AU Client-Remote)

at Bespoke Outsource Services

This is a Full time job

Makati City, Metro Manila(Remote)
₱70,000 – ₱80,000 per month
Join a growing team supporting global clients. Build valuable skills, work in a collaborative environment, and grow your career with us.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
2d ago
Listed six days ago

ROC Optimization Data Analyst

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Data Analytics Analyst driving workforce optimization through KPI reporting, dashboards, performance analysis and data-driven operational insights.
subClassification: AnalystsAnalysts classification: Consulting & Strategy(Consulting & Strategy)
6d ago
Listed one day ago

Data Analyst

at Golden Point Autocare

This is a Full time job

Makati City, Metro Manila
₱25,000 – ₱27,000 per month
Data Analyst.
subClassification: Database Development & AdministrationDatabase Development & Administration classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed six days ago

WFM - Scheduler

at Symbos CX

This is a Full time job

Ortigas, Metro Manila(Remote)
  • A collaborative and growth-oriented culture
  • HMO day one
  • Remote work setup
As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed nine days ago

Data Analyst | Hybrid (once a week onsite) - Eastwood, QC

at Intogreat Solutions

This is a Full time job

Eastwood, Metro Manila(Hybrid)
  • Hybrid Work setup
  • Competitive Salary
  • Career Growth Opportunity
Data Analyst responsible for transforming data into actionable insights through reporting, dashboards, KPI tracking, and analytics.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
9d ago
Listed ten days ago

BPO Workforce - Reporting

at NTT Business Process Outsourcing

This is a Full time job

Eastwood, Metro Manila
  • Good company culture
  • Career growth
  • Competitive compensation and benefits
The Reporting Analyst is responsible for developing, maintaining, and analyzing operational reports and dashboards that support contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed twenty days ago

Contact Center Workforce and Quality Analyst

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Collaborative office spaces and engagement activities
Supports workforce planning, quality assurance and contact center performance to achieve service goals.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed twenty nine days ago

People Insights Analyst (Human Resources Analyst)

at Studio West Philippines, Inc

This is a Full time job

Mandaluyong City, Metro Manila(Hybrid)
  • Drive people decisions with data, AI, and dashboards for a US-based company
  • Join a US team to deliver workforce insights that drive business success
  • Build impactful HR analytics and dashboards with global business leaders
Analyzes workforce data, builds HR dashboards and insights, and partners with leaders to drive workforce planning and people decisions.
subClassification: Consulting & Generalist HRConsulting & Generalist HR classification: Human Resources & Recruitment(Human Resources & Recruitment)
29d ago•Expiring
Listed two days ago

Reporting Analyst for Vertis North

at Concentrix Philippines

This is a Full time job

Quezon City, Metro Manila
Looking for experienced Data Analyst with experience in providing analysis and actionable insights using Google Sheets and Looker Studio
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
2d ago
Listed twenty one days ago

Kronos Analyst (UKG Workforce Central) at Ayala 30th Mandaluyong

at Foundever®

This is a Full time job

Mandaluyong City, Metro Manila(Remote)
  • Career Growth Opportunity
  • Best in Class Benefits
  • Culture of Diversity, Equality, and Inclusion
Responsible for developing, testing, debugging, and managing the Kronos application. Doing Kronos/UKG Time and Attendance, Absence, and Attestation.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
21d ago
Listed six days ago

Workforce Management Team Lead – Centralized Scheduling

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads scheduling operations to ensure staffing coverage, efficiency and team performance.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
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