Teleperformance
    (1119 reviews)

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    More than 10,000

    Primary location

    2|F SM City Masinag, Marcos Highway, Antipolo City
    ABOUT TELEPERFORMANCETeleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 56,000 people in the country and operates around 40,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.Teleperformance Philippines offers offshore solutions and serves the North American, Australia, Asia and European markets, as well as the Domestic market, managing all aspects of the customer relations cycle for brands aiming to deliver excellent customer experiences.From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.In 2021, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for four years in a row. This year, Teleperformance celebrates its 26th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.For further information, visit the Teleperformance website at teleperformance.ph

    Jobs at Teleperformance

    Based on your search activity
    Lead a customer service team in a dynamic call centre. Competitive salary, health insurance, career growth and flexible work arrangements.
    Lead a customer service team in a dynamic call centre. Competitive salary, health insurance, career growth and flexible work arrangements.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    4d ago
    4d ago

    at Teleperformance
    Quezon City, Metro Manila
    Apply now as Operations Manager—lead CE teams, drive strategy, and ensure service excellence!
    Apply now as Operations Manager—lead CE teams, drive strategy, and ensure service excellence!
    classification: Manufacturing, Transport & LogisticsManufacturing, Transport & Logistics
    2d ago
    2d ago

    Reviews overview

    4.01119 ratings in total
    5
    519
    4
    298
    3
    178
    2
    54
    1
    70
    79%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends

    What’s it like working at Teleperformance?

    AI summary of recent reviews

    Employees appreciate the friendly and supportive work environment at Teleperformance, highlighting the collaborative team atmosphere and helpful colleagues. The company provides training and guidance through supportive trainers and managers, helping employees develop their communication and customer service skills. Flexible working arrangements, including work-from-home options, are valued by employees, along with opportunities for career growth through promotions based on performance. Additionally, competitive salary packages with timely payment and performance incentives are noted as positive aspects.

    However, there are some potential challenges, such as management practices that could be improved in terms of clarity, communication, and consistency. Occasional payroll disputes and concerns about transparency regarding salary allowances have been mentioned. The onboarding process could benefit from more structure, particularly for new hires. The fast-paced environment and performance targets can be demanding, especially for those new to the role. Some employees have also experienced promotions without corresponding salary increases and sudden changes to promotion requirements.

    Recent reviews

    1.0
    Technical Support Role
    Apr 2026
    Angeles City Pampanga3 to 4 years in the role, former employee
    THE WORST COMPANY EVER! PAY DISPUTE EVERY PAY DAY! QUESTIONABLE FINAL PAY. INCOMPETENT HR
    The good thingsMy team mates only.
    The challengesEVERYTHING! MANAGEMENT, HR SUPPORT,
    3.0
    Customer Service Representative
    Mar 2026
    Quezon City Metro Manila1 to 2 years in the role, former employee
    Unprofessional and unethical.
    The good thingsThe product where I landed is quite good.
    The challengesThe company needs to focus on their employees. A sudden changes on tenure-required on promotion is quite unprofessional.
    5.0
    Customer Operations Specialist
    Mar 2026
    Lahug Cebu City Cebu1 to 2 years in the role, former employee
    My experience in Teleperformance is very challenging. Work pressure.
    The good thingsI like the working environment.
    The challengesI highly suggest to improve their management system.
    Ratings for Teleperformance are shared as-is from employees in line with our community guidelines
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