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Listed one day ago

Mail Check – Email Content Moderation (Complaint Review Support)

at TRANSCOSMOS ASIA PHILIPPINES, INC.
Urgently hiring

This is a Full time job

Makati City, Metro Manila
₱20,000 – ₱25,000 per month
Manually reviewing customer emails sent to the Sales team that have been flagged as “complaints” by an AI system.
Manually reviewing customer emails sent to the Sales team that have been flagged as “complaints” by an AI system.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed ten hours ago

WFM Manager

at eClerx Philippines, Inc.

This is a Full time job

Muntinlupa City, Metro Manila
₱85,000 – ₱90,000 per month
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programmes
  • Opportunities for career advancement and skills development
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programmes
  • Opportunities for career advancement and skills development
Workforce Management Manager to lead workforce planning, forecasting, scheduling, and reporting functions within a fast-paced BPO environment.
Workforce Management Manager to lead workforce planning, forecasting, scheduling, and reporting functions within a fast-paced BPO environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed three hours ago

Service Delivery Manager

at Flat Planet Philippines , Inc.

This is a Full time job

Makati City, Metro Manila(Hybrid)
Deliver Exceptional Service. Inspire High-Performing Teams.
Deliver Exceptional Service. Inspire High-Performing Teams.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
3h ago
3h ago
Listed four days ago

AI Content & Audience Engagement Manager

at Corporate Recovery Partners

This is a Full time job

Manila City, Metro Manila(Remote)
₱80,000 – ₱100,000 per month
Seeking an AI Growth & Engagement Manager to deploy AI agents, automate audience engagement, create AI-generated content, and build scalable workflows
Seeking an AI Growth & Engagement Manager to deploy AI agents, automate audience engagement, create AI-generated content, and build scalable workflows
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
4d ago
4d ago
Listed one day ago

Service Delivery Director

at HCL Technologies Philippines Inc

This is a Full time job

Metro Manila
Director – Operations with 18+ years’ experience to lead ~1,000 FTEs across Collections and Customer Service (CSR).
Director – Operations with 18+ years’ experience to lead ~1,000 FTEs across Collections and Customer Service (CSR).
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed ten hours ago

Junior Operations Manager / Senior Team Leader (Gaming Customer Support)

at Outsourced Quality Assured Services Inc. (ISO Certified)

This is a Full time job

Metro Manila(Remote)
₱100,000 – ₱110,000 per month
responsible for driving operational excellence, enhancing player experiences, and ensuring the successful delivery of customer support services
responsible for driving operational excellence, enhancing player experiences, and ensuring the successful delivery of customer support services
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed twenty seven days ago

Team Leader

at Booth and Partners

This is a Full time job

Makati City, Metro Manila(Hybrid)
Monthly Gross Basic Salary
  • B Corp Certified Company
  • HMO from Day 1
  • Work From Home Opportunity
  • B Corp Certified Company
  • HMO from Day 1
  • Work From Home Opportunity
Apply now if your communication and interpersonal skills are exceptional!
Apply now if your communication and interpersonal skills are exceptional!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
27d ago•Expiring
Listed seventeen hours ago

Subject Matter Expert - Hybrid

at Loanworks Technologies

This is a Full time job

Ortigas, Metro Manila(Hybrid)
  • Lead & Influence Learning
  • Career Growth & Visibility
  • Specialized Industry Expertise
  • Lead & Influence Learning
  • Career Growth & Visibility
  • Specialized Industry Expertise
Opportunity to shape and influence team capability and performance Be part of a collaborative and high-performing team culture
Opportunity to shape and influence team capability and performance Be part of a collaborative and high-performing team culture
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed eight days ago

BPO Sentiment Team Leader with 24K Signing Bonus

at TRANSCOSMOS ASIA PHILIPPINES, INC.

This is a Full time job

Taguig City, Metro Manila
₱40,000 – ₱45,000 per month
Apply now for Escalation Team Leader. Lead issue resolution, coach teams, manage stakeholders, improve customer satisfaction, and drive service.
Apply now for Escalation Team Leader. Lead issue resolution, coach teams, manage stakeholders, improve customer satisfaction, and drive service.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty one days ago

Associate Relations Specialist

at Private Advertiser

This is a Full time job

Metro Manila(Hybrid)
  • Certified as a Great Place to Work
  • Day 1 medical coverage + 2 dependents
  • Comprehensive salary & benefits
  • Certified as a Great Place to Work
  • Day 1 medical coverage + 2 dependents
  • Comprehensive salary & benefits
Our organization offers a competitive compensation and extensive benefits to ensure the overall well-being of our associates and their families.
Our organization offers a competitive compensation and extensive benefits to ensure the overall well-being of our associates and their families.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed six days ago

Client Services Manager

at SSG

This is a Full time job

Pasig City, Metro Manila
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG!
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG!
Champion your expertise with us and discover what's #BetterWithSSG!
Champion your expertise with us and discover what's #BetterWithSSG!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed five days ago

Customer Service Associate Manager

at Wells Fargo Philippines

This is a Full time job

Cebu City, Cebu
  • Competitive Compensation (Global In-House Company/Global Capability Center)
  • Day 1 HMO coverage
  • Competitive Compensation (Global In-House Company/Global Capability Center)
  • Day 1 HMO coverage
We Value Equal Opportunity Wells Fargo is an equal opportunity employer.
We Value Equal Opportunity Wells Fargo is an equal opportunity employer.
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
5d ago
5d ago
Listed twenty nine days ago

Customer Service Head

at South Asialink Finance Corporation

This is a Full time job

Ortigas, Metro Manila
₱70,000 – ₱80,000 per month
Responsible for long-term relationships with clients, improving their over-all experience, and driving customer satisfaction.
Responsible for long-term relationships with clients, improving their over-all experience, and driving customer satisfaction.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
29d ago•Expiring
Listed thirteen days ago

Client Relationship Manager (BPO)

at Symbos CX

This is a Full time job

Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for an experienced Client Relationship Manager who can build strong client partnerships, drive retention & ensure consistent delivery.
We are looking for an experienced Client Relationship Manager who can build strong client partnerships, drive retention & ensure consistent delivery.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
Listed fifteen hours ago

Emerging Tech Operations Lead

at EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

This is a Full time job

Taguig City, Metro Manila(Hybrid)
The Emerging Relationships Manager is responsible for enabling, shaping, and operationalizing new and early‑stage ecosystem and alliance relationships
The Emerging Relationships Manager is responsible for enabling, shaping, and operationalizing new and early‑stage ecosystem and alliance relationships
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
15h ago
15h ago
Listed twenty eight days ago

Senior Operations Director

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE

This is a Full time job

Quezon City, Metro Manila
  • Competitive Compensation & Benefits!
  • Be part of a world-class business function!
  • Endless opportunities for professional growth!
  • Competitive Compensation & Benefits!
  • Be part of a world-class business function!
  • Endless opportunities for professional growth!
We are hiring for a captive site!
We are hiring for a captive site!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
28d ago•Expiring
Listed twenty five days ago

Senior Manager - Continuous Improvement

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE

This is a Full time job

Metro Manila(Hybrid)
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
25d ago•Expiring
Listed seventeen hours ago

Service Assurance Operations Manager | Onsite | Day Shift | Up to PHP80K

at Emapta

This is a Full time job

Metro Manila
PHP70k - PHP80k
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Lead service assurance operations, optimize provisioning performance, and drive seamless connectivity, customer experience, and business growth.
Lead service assurance operations, optimize provisioning performance, and drive seamless connectivity, customer experience, and business growth.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed twenty six days ago

Customer Experience Analytics Manage

at VXI Global Holdings B.V. (Philippines)

This is a Full time job

Metro Manila(Remote)
  • HMO with dental benefits(applicable to 3 dependents based on employee's tenure)
  • Performance-based Incentives
  • Bi-weekly payout
  • HMO with dental benefits(applicable to 3 dependents based on employee's tenure)
  • Performance-based Incentives
  • Bi-weekly payout
The Analytics Manager will be responsible for building and designing reporting dashboards, performing advanced analysis, improving processes.
The Analytics Manager will be responsible for building and designing reporting dashboards, performing advanced analysis, improving processes.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
26d ago•Expiring
26d ago•Expiring
Listed eleven days ago

Team Leader - Order Management & Customer Care

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
  • ABOVE Market Salary Packages!
  • HMO on day 1 w/ FREE 3 Dependents & Life Insurance
  • Sick Leaves - convertible to cash
  • ABOVE Market Salary Packages!
  • HMO on day 1 w/ FREE 3 Dependents & Life Insurance
  • Sick Leaves - convertible to cash
The Team Manager is responsible for the daily operation and management of the team
The Team Manager is responsible for the daily operation and management of the team
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed one day ago

Team Lead - Customer Service / Operations | WFH | Night Shift | Weekends Off

at Emapta

This is a Full time job

Metro Manila(Remote)
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Team Lead driving multi-channel support, boosting team performance,and delivering exceptional customer experiences in a global e-commerce environment
Team Lead driving multi-channel support, boosting team performance,and delivering exceptional customer experiences in a global e-commerce environment
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed eighteen days ago

Process Improvement Manager

at UnifyCX

This is a Full time job

Quezon City, Metro Manila
₱160,000 – ₱190,000 per month
We are looking for a results-driven Process Improvement Analyst to support continuous improvement initiatives within a UnifyCX program.
We are looking for a results-driven Process Improvement Analyst to support continuous improvement initiatives within a UnifyCX program.
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
18d ago
18d ago
Listed nineteen days ago

Insurance Sr. Staff

at VIVANT CORPORATION

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • Be part of a growing organization.
  • Enjoy competitive compensation and benefits.
  • "Great Place to Work" certified company
  • Be part of a growing organization.
  • Enjoy competitive compensation and benefits.
  • "Great Place to Work" certified company
Your expertise in risk management, regulatory compliance, and claims management will be crucial to lead initiatives and compliances.
Your expertise in risk management, regulatory compliance, and claims management will be crucial to lead initiatives and compliances.
subClassification: UnderwritingUnderwriting
classification: Insurance & Superannuation(Insurance & Superannuation)
19d ago
19d ago
Listed sixteen hours ago

Team Leader

at HGS Offshore Staffing Solutions

This is a Full time job

Cebu City, Cebu
₱55,000 – ₱65,000 per month
Lead a customer service team in a fast-paced, 24/7 environment, ensuring service excellence, performance, and compliance with key metrics.
Lead a customer service team in a fast-paced, 24/7 environment, ensuring service excellence, performance, and compliance with key metrics.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
16h ago
Listed nineteen days ago

Associate Director – Engagement Services

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
Urgently hiring

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Partner with leaders to drive CX innovation, solutioning, and delivery, creating scalable BPO solutions that deliver real business impact.
Partner with leaders to drive CX innovation, solutioning, and delivery, creating scalable BPO solutions that deliver real business impact.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty nine days ago

PROGRAM HEAD FOR AUSSIE TELCO ACCOUNT

at Private Advertiser

This is a Full time job

Metro Manila
Leads operations for an Australian Telco account, driving client success, team performance, KPIs, and business growth.
Leads operations for an Australian Telco account, driving client success, team performance, KPIs, and business growth.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
29d ago•Expiring
29d ago•Expiring
Listed four days ago

Quality Manager (BPO)

at Cygnific Manila

This is a Full time job

Makati City, Metro Manila
If you thrive in a dynamic environment and are driven by continuous improvement and exceptional customer experience, we’d love to meet you.
If you thrive in a dynamic environment and are driven by continuous improvement and exceptional customer experience, we’d love to meet you.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed fifteen hours ago

Process Excellence & Transformation Manager for Insurance Account

at Cognizant Technology Solutions Philippines Inc.
Be an early applicant

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed one day ago

Sr. Operations Manager - Life Insurance (Alabang)

at WNS Global Services, Inc.

This is a Full time job

Muntinlupa City, Metro Manila
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
Serves as a coach/mentor for direct reports with a “lead by example” approach in hitting targets
Serves as a coach/mentor for direct reports with a “lead by example” approach in hitting targets
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
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