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Listed two hours ago

US Team Lead | Hybrid - Eastwood, QC

at Intogreat Solutions

This is a Full time job

Eastwood, Metro Manila(Hybrid)
  • Work-life Balance
  • Competitive Salary
  • HMO w/ up to 2 Free Dependents
We offer a competitive compensation package, comprehensive benefits, and a supportive environment where your leadership makes an impact.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
Listed twenty nine days ago

Mail Check – Email Content Moderation (Complaint Review Support)

at TRANSCOSMOS ASIA PHILIPPINES, INC.
Urgently hiring

This is a Full time job

Makati City, Metro Manila
₱20,000 – ₱25,000 per month
Manually reviewing customer emails sent to the Sales team that have been flagged as “complaints” by an AI system.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed six hours ago

Accounts & Operations Team Leader

at Goway Travel Limited

This is a Full time job

Pasig City, Metro Manila(Hybrid)
  • Equipment Provided
  • WFH/Hybrid Set up
  • Familial Culture
Lead a high-performing Accounts & Operations team, drive operational excellence, improve processes, and deliver outstanding client results.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
Listed eighteen hours ago

BPO Team Leader - Blended Account

at CEF SOLUTIONS PHILIPPINES INC.

This is a Full time job

Metro Manila(Remote)
The Team Manager is responsible for managing a team of customer service representatives or agents.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
Listed seventeen hours ago

Team Lead – Healthcare Compliance

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads Manila Compliance team supporting US operations, ensuring performance, SLAs, coaching, and adherence to healthcare compliance standards.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
Listed five days ago

Customer Success Operations Manager

at Thumbtack Philippines

This is a Full time job

Metro Manila(Remote)
  • We’re on a permanent virtual-first working model!
  • We offer a unique total rewards package!
  • We're a multi-awarded, Great Place To Work certified company!
Lead a team of Customer Success Managers at Thumbtack, driving revenue goals through coaching, data-driven ops, and process improvement.
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
5d ago
Listed four days ago

Customer Success Manager - CyberSecurity Exp Required

at OpenText (Philippines), Inc.

This is a Full time job

Makati City, Metro Manila
₱120,000 – ₱150,000 per month
  • One of Canada's biggest software company and 2024 Forbes best place to work
  • Earn a competitive base pay (100k- 150k) + allowances up to 14th Month Bonus
  • Work in the center of Makati, RCBC PLAZA
Customer Success Manager with Cybersecurity Exp
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed twenty one days ago

Senior Team Leader – Qualifications and Resources Customer Service

at Pearson Management Services Philippines Inc.

This is a Full time job

Mandaluyong City, Metro Manila
₱65,000 – ₱70,000 per month
  • Great benefits: 1st day HMO + 2 dependents, 13th Month Pay, Annual Incentives
  • Accessible location - Mandaluyong CBD
  • Annual pay increase and performance bonus.
Lead order teams, ensuring smooth order processing, high service quality, operational excellence, and driving continuous improvement across workflows.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed eight days ago

Team Lead - Operations | EXL-Quezon City

at EXL Service Philippines, Inc.
Urgently hiring

This is a Full time job

Quezon City, Metro Manila
  • Performance Incentive
  • Career Advancement
  • Healthy Work Environment
Basic Function Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed seven hours ago

Operations Manager (BPO Chat Support Operations)

at GREE9 Ph Inc

This is a Full time job

Cebu City, Cebu
₱70,000 – ₱100,000 per month
Drive operational excellence by improving workflows, ensuring compliance, and collaborating with Japan and Singapore teams to deliver business success
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
Listed twenty eight days ago

Junior Operations Manager / Senior Team Leader (Gaming Customer Support)

at Outsourced Quality Assured Services Inc. (ISO Certified)

This is a Full time job

Metro Manila(Remote)
₱100,000 – ₱110,000 per month
responsible for driving operational excellence, enhancing player experiences, and ensuring the successful delivery of customer support services
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed one day ago

Manager, Operations

at ResultsCX

This is a Full time job

Pasig City, Metro Manila
As Manager, Operations in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed fourteen days ago

Team Manager - Data Annotation

at Sutherland

This is a Full time job

Taguig City, Metro Manila
  • Competitive Package
  • Comprehensive Employee Benefits and Perks
  • Fosters Personal and Professional Growth
Sutherland is looking for a Team Manager (Email Security). If you are looking to build a fulfilling career, we want to work with you!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty two days ago

Contact Center Team Lead

at Nezda Technologies, Inc.

This is a Full time job

Metro Manila
₱50,000 – ₱60,000 per month
Lead a Contact Center team to achieve SLAs, manage performance, coach employees, resolve escalations, and drive operational excellence.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed nineteen days ago

Experiments Team Manager (Customer Service Operations)

at Thumbtack Philippines

This is a Full time job

Metro Manila(Remote)
  • We’re on a permanent virtual-first working model!
  • We offer a unique total rewards package!
  • We're a multi-awarded, Great Place To Work certified company!
Lead a frontline team running key operations and pilots, driving service excellence and shaping new customer experiences at Thumbtack.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty six days ago

Customer Success Manager Team Lead

at PURE Property Management
Urgently hiring

This is a Full time job

Davao City, Davao del Sur(Remote)
₱66,000 – ₱70,000 per month
The Client Success Manager Team Leader manages and drives a growing remote team of 10+ offshore administration and Client Success Specialists.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
Listed one day ago

Employee Relations Manager

at Planet Sports Inc.

This is a Full time job

Makati City, Metro Manila
The Employee Relations Officer shall be responsible for supporting a positive and compliant workplace by handling employee concerns
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations classification: Human Resources & Recruitment(Human Resources & Recruitment)
1d ago
Listed twenty two days ago

Customer Service Manager

at YGC Corporate Services Inc

This is a Full time job

Makati City, Metro Manila
The role involves assisting customer with their inquiries, resolving any issues, and ensuring a positive customer experience.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed fifteen days ago

Senior Manager - Business Excellence / Continuous Improvement

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE

This is a Full time job

Metro Manila(Hybrid)
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed twenty three days ago

Employee Relations Specialist | EMEA/UK | Hybrid | Mid Shift | Up to PHP90K

at Emapta

This is a Full time job

Mandaluyong City, Metro Manila(Hybrid)
Up to PHP 90,000
  • Competitive salary package
  • Unlimited upskilling through Emapta Academy courses
  • Exclusive Emapta Lifestyle perks
Grow as an Employee Relations Specialist managing EMEA/UK cases, compliance, and culture impact with Emapta.
subClassification: Industrial & Employee RelationsIndustrial & Employee Relations classification: Human Resources & Recruitment(Human Resources & Recruitment)
23d ago•Expiring
Listed twenty two hours ago

NOC Shift Lead (Network Operations Center) - Tier 2 & 3

at IBEX Global Solutions (Philippines) Inc.

This is a Full time job

Mandaluyong City, Metro Manila
As a Global Command Center Analyst , you will serve as the senior on-shift resource responsible for ensuring operational excellence, incident response
subClassification: Networks & Systems AdministrationNetworks & Systems Administration classification: Information & Communication Technology(Information & Communication Technology)
22h ago
Listed twenty seven days ago

Service Delivery Manager

at SupportNinja

This is a Full time job

Manila City, Metro Manila(Hybrid)
Lead a talented customer service team and drive operational excellence. Competitive benefits and career growth opportunities.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
27d ago•Expiring
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