Deliver consultative, voice-driven support while testing workflows and shaping new customer experiences at Thumbtack.
Deliver consultative, voice-driven support while testing workflows and shaping new customer experiences at Thumbtack.
9d ago
9d ago
Thumbtack Philippines
(28 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Specialities
Technology, Information and Internet
Company size
101-1,000
Primary location
Remote, Philippines
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
Jobs at Thumbtack Philippines
Based on your search activitySupport our customers through consultative sales and revenue-driven solutions.
Support our customers through consultative sales and revenue-driven solutions.
9d ago
9d ago
Our mission statement
Helping homeowners and home professionals accomplish more.
Featured
Thumbtack Philippines Offsite - Accomplishing More Together
See how we blended the flexibility of virtual work with the best of in-person connection through our recent offsite in Shangri-La Hotel.
Awards and accreditations
Philippines: Great Place To Work Certified 2025
Great Place to Work - #20 Best Workplaces in the Philippines (Medium Category) 2025
Philippines: Great Place To Work Certified 2024
Great Place to Work - #15 Best Workplaces in the Philippines (Medium Category) 2024
Great Place to Work - #19 Best Workplaces in IT-BPM 2024
Great Place to Work - #73 Best Workplaces in Asia (Small and Medium Category) 2024
Gallery photos
Reviews overview
4.928 ratings in total
5
26
4
1
3
1
2
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1
0
100%
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What’s it like working at Thumbtack Philippines?
AI summary of recent reviews
Thumbtack Philippines stands out for its employee-centric approach, offering excellent work-life balance through its virtual-first setup, competitive compensation, and comprehensive benefits. The company culture is particularly praised, with employees highlighting the supportive environment, talented colleagues, and genuine care for staff wellbeing. The organisation also demonstrates a strong commitment to career development and growth opportunities.
While the company culture is overwhelmingly positive, there are some areas for consideration. The workload can be demanding at times due to the lean team structure, and some employees have suggested enhancements to the benefits package, including retirement plans and performance incentives. Additionally, due to serving the US market, some roles require coverage across different time zones, which necessitates careful scheduling.
Recent reviews
5.0
Senior Manager
Jul 2024Makati City Metro Manila7 to 8 years in the role, current employee
Best workplace in my entire career so far! Amazing culture!
The good thingsTop things for me are the virtual-first setup, competitive pay, culture and benefits. I love that it gives me the flexibility to work from home and anywhere in the PH which allows me be a hands on parent too while also progress in my career. The benefits were well-thought out - love the remote work support allowance - it really speaks to how they take care of their employees outside of work. And last but definitely not the least, the culture is amazing - I get to do challenging work and be surrounded by talented and kind people, which is very rare to find nowadays!
The challengesThere can be times when there's so much work to be done - not all year round - which is nice for my growth but sometimes can be stretched too thinly, given the lean team and startup culture. It has it's pros and cons. :)
5.0
Employee Experience Manager
Mar 2024Manila City Metro ManilaLess than 1 year in the role, current employee
My experience at Thumbtack has been fulfilling, marked by a supportive culture, exceptional benefits, and the constant drive to deliver excellence amidst high expectations.
The good thingsI love working at Thumbtack. To be quite honest, this may be the best company I've worked for in terms of benefits, compensation, and achieving a well-balanced life. I appreciate the thoughtful and genuine care that has been put into our benefits, focusing on wellness and providing a stipend for work-life balance. Compensation is above the market rate, not to mention the in-person events planned to build connections. Thumbtack is not the usual company that simply gives out pizza for engagement; they truly invest in building a positive culture.
The challengesThumbtack is also renowned for identifying great talent, and ensuring that the best individuals are in their respective roles. While this is something to personally take pride in as an employee, the pressure of constantly delivering can be challenging at times.
5.0
Premier Service Advocate
Mar 2024Makati City Metro ManilaLess than 1 year in the role, current employee
Awesome!
The good thingsBest company ever! From onboarding to training, best experience and people. They really embodies their core values.
The challengesNone at all. None at all. None at all.
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