You will provide exceptional sales and service to customers or prospects by handling incoming inquiries
You will provide exceptional sales and service to customers or prospects by handling incoming inquiries
5d ago
5d ago
Genpact
(203 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Company size
More than 10,000
Primary location
1104 Epifanio de los Santos Ave, Balintawak, Quezon City, Metro Manila, Philippines
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.We have so much in store for you!Monthly Basic SalaryMonthly Rice Subsidy (Tax Exempt)Monthly Clothing Allowance (Tax Exempt)10% Night differential for Probationary & 20% Night Differential Pay for full timePerformance based monthly variable incentive (as much as Php 4,000/month)Performance based annual salary increase18 leaves per year upon confirmation13th Month PayLife and Accident Insurance for the employeeSSS, Pag-Ibig, PhilhealthRetirement Benefit PlanHealth and Medical Insurance for the employee – with the option to enroll family member/sThere’s more!!!Genpact also offers trainings and courses to help build your experience, knowledge and skill!Six Sigma Training and CertificationLean Training100++ Genome Training Courses
Jobs at Genpact
Based on your search activityat Genpact Services LLC
Muntinlupa City, Metro Manila
We are looking for a "business-first" legal mind—someone who can navigate the complexities of BPO-scale workforce management.
We are looking for a "business-first" legal mind—someone who can navigate the complexities of BPO-scale workforce management.
9d ago
9d ago
Gallery photos
Reviews overview
3.9203 ratings in total
5
88
4
51
3
39
2
12
1
13
78%
81%
What’s it like working at Genpact?
AI summary of recent reviews
Genpact offers several positive aspects that employees value, including a flexible work-from-home setup and supportive management that creates an encouraging work environment. The company provides comprehensive training programs that are particularly beneficial for new hires, and maintains a workplace culture characterised by friendly colleagues and a supportive atmosphere. Many employees appreciate the company's approach to employee development and the accessible nature of leadership.
However, there are areas where employees suggest room for improvement. These include concerns about compensation levels, particularly for entry-level positions, and challenges related to workload management during peak periods. Some employees also note difficulties with schedule management and shift flexibility, while others mention that career progression opportunities might be limited in certain departments or smaller accounts.
Recent reviews
1.0
Au Collections Representative
Jan 2026Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, former employee
Not a good experience as it triggers anxiety, cause health problem due to too much stress
The good thingsNone None None None None None
The challengesLeaders and Management no open for feedback. To much toxic in workplace
1.0
Collections Officer
Jan 2026Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, former employee
toxic environment, leaders is not open to any feedback.
The good thingssalary, but no hmo dependents
The challengesmanagement and leaders
3.0
Customer Service Role
Jan 2026Alabang Muntinlupa City Metro Manila2 to 3 years in the role, current employee
good to get experience here but not stay too long coz your life will be toxic
The good thingsHybrid set up/ working at home is a good thing happen
The challengesEveryday queing and the average of agent is not enough to cover the call, the account im working with today is very toxic. Taking wrap up to take a breath for the high que still monitor by TL's, agents not stay too long on this account coz very toxic thats the reason there is always QUE of 100-200 everyday
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