Sagility
    (9 reviews)

    Company Profile

    Company overview

    Industry

    Facilities Management & Outsourced Services

    Jobs at Sagility

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    at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
    Quezon City, Metro Manila
    Be Part of Something Big and Extraordinary! - If you’re ready to drive growth and improve lives, let the journey begin. — apply now!"
    Be Part of Something Big and Extraordinary! - If you’re ready to drive growth and improve lives, let the journey begin. — apply now!"
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    2d ago
    2d ago

    at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
    Quezon City, Metro Manila
    Business Analyst
    Business Analyst
    classification: Information & Communication TechnologyInformation & Communication Technology
    12d ago
    12d ago

    Reviews overview

    2.49 ratings in total
    5
    2
    4
    1
    3
    1
    2
    0
    1
    5
    33%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends

    What’s it like working at Sagility?

    AI summary of recent reviews

    Sagility offers some positive aspects including a comprehensive six-month training programme in healthcare, a generally light work atmosphere, and career opportunities for those new to the BPO industry. The company demonstrates willingness to invest in developing new talent through their training programmes.

    However, there are areas that could benefit from improvement, including concerns about compensation levels being lower than expected, challenges with management consistency, and managing workload demands, particularly for those working night shifts. Some employees also noted issues with administrative processes such as holiday pay calculations.

    Recent reviews

    1.0
    Healthcare Customer Service Representative
    Jan 2026
    Cubao Quezon City Metro ManilaLess than 1 year in the role, former employee
    Misleading job posting with role changes introduced during the interview process.
    The good thingsI did not experience any notable positive aspects during the recruitment process.
    The challengesThe main challenge was the misalignment between the job posted and the actual role discussed during the interview, including being pressured to consider a different position that was not clearly disclosed in the original job listing.
    4.0
    Healthcare Customer Service Representative
    Jan 2026
    Quezon City Metro Manila1 to 2 years in the role, former employee
    the new promoted manager was not good managing the line of business and she's doing power tripping
    The good thingssix months of training was fun and exciting learning about healthcare
    The challengeswe need more entertainment or game room area and clean sleeping quarter
    1.0
    Customer Service Representative
    Nov 2025
    Alabang Muntinlupa City Metro ManilaLess than 1 year in the role, former employee
    They actually promoting work life balance that not actually effective.
    The good thingsrecruitment are good
    The challengesManagement is terrible. Work load is exhausting and draining and the salary is not giving.
    Ratings for Sagility are shared as-is from employees in line with our community guidelines
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