Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    Back Office, Customer Support, Accounting, Tech Support, Backend/Front End Engineer

    Company size

    1,001-5,000

    Primary location

    27th Floor, Twenty-Four Seven McKinley Building 7th Ave, Corner 24th St, Taguig, 1634 Metro Manila
    HGS Offshore Staffing Solutions, formerly known as Diversify Offshore Staffing Solutions, collaborates with small, medium, and large enterprises across Australia, the US, Canada, and New Zealand. Our mission is to facilitate access to digitally-empowered global workforces based in the Philippines.Our StaffWe recruit talents who are highly skilled in the areas of administration, finance and accounting, human resource management, IT services, knowledge management and marketing. Our people first philosophy means we respect and appreciate our staff. The workspace we have created along with our values gives us the edge in attracting and retaining only the highest quality people.

    Jobs at HGS Offshore Staffing Solutions

    Based on your search activity

    at HGS Offshore Staffing Solutions
    Bonifacio Global City, Metro Manila
    We want you! Onsite Customer Support, day shift, BGC. Day 1 HMO. Apply now!
    We want you! Onsite Customer Support, day shift, BGC. Day 1 HMO. Apply now!
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    3d ago
    3d ago

    at HGS Offshore Staffing Solutions
    Bonifacio Global City, Metro Manila
    Limited slots available – Apply today!
    Limited slots available – Apply today!
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    18d ago
    18d ago

    Gallery photos

    Reviews overview

    3.240 ratings in total
    5
    16
    4
    4
    3
    4
    2
    4
    1
    12
    96%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends

    What’s it like working at HGS Offshore Staffing Solutions?

    AI summary of recent reviews

    HGS Offshore Staffing Solutions receives positive feedback for its competitive salary packages, positive work environment, and supportive team culture. Employees particularly appreciate the company's flexible working arrangements, including work-from-home options, which contribute to good work-life balance.

    However, several areas present opportunities for improvement, including communication with HR, which is often described as slow and unresponsive. Employees express concerns about job security, particularly in relation to client contracts, and note limited career advancement opportunities. The benefits package is also mentioned as an area that could be enhanced beyond government-mandated minimums.

    Recent reviews

    1.0
    CSR
    Mar 2026
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    Traumatic Experience
    The good thingsThe only good thing about this job that made me want to go to work was my team mates
    The challengesManagement is really bad with our team manager. QAs were not helpful. The HR was not helpful as well, emailed / contacted with them about the payroll, it took 2 months to get a not useful answer. And too many political issues with other teams in the same account. IT IS VERY TRAUMATIC EXPERIENCE AS THIS IS MY FIRST JOB
    1.0
    Technical
    Mar 2026
    Cebu City CebuLess than 1 year in the role, former employee
    Please, proceed with caution. Ask them "What will happen next" before the Ms Teams interview.
    The good thingsThey were professional until the Ms Teams interview happened.
    The challengesInterview process was professional, but I’ve waited 4 days and emailed twice asking for updates—no email, text, or call. You spent your time preparing for the said interview. Prioritized their schedule over other important matters but all you got is radio silence. Communication with candidates needs improvement.
    1.0
    Applicant
    Feb 2026
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Maintain respect and avoid dismissive cues to improve the interview experience.
    The good thingsBeing considered for the role and given the opportunity to interview was appreciated, despite some aspects of the process feeling unprofessional.
    The challengesA discouraging interview experience with HGS for the Claims Specialist role on February 9, 2026, around 1:00 - 1:20 PM. If the interview was recorded, I trust this will help identify the session. During the discussion, I felt that some of her responses and remarks were delivered in a sarcastic and unfriendly manner, and there were instances of audible reactions that came across as dismissive (such as brief, mocking sounds at certain points). This made the conversation uncomfortable and limited my ability to respond confidently and openly to the questions. I fully understand that interviews can be structured and direct. My intention in sharing this feedback is not to criticize, but to express how the tone of the interaction affected the overall experience as an applicant. I believe a respectful and professional environment helps candidates present their qualifications more effectively and reflects positively on the organization. Hope this feedback helps for future interview processes.
    Ratings for HGS Offshore Staffing Solutions are shared as-is from employees in line with our community guidelines
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