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Listed eleven hours ago

Be an early applicant

This is a Full time job

Pasig City, Metro Manila
₱30,000 – ₱35,000 per month
Real-Time Analyst managing workforce management processes and KPI reporting.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11h ago
Listed three days ago
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Turn workforce data into timely action as a Real Time Analyst, protecting service performance while growing globally with Emapta.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed two days ago
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago

This is a Full time job

The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact center operations to ensure service levels, staffing,...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two days ago
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed nine days ago

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed three days ago

This is a Full time job

Makati City, Metro Manila(Remote)
₱70,000 – ₱80,000 per month
Join a growing team supporting global clients. Build valuable skills, work in a collaborative environment, and grow your career with us.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
3d ago
Listed twenty nine days ago
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d agoExpiring
Listed nineteen hours ago

Be an early applicant

This is a Full time job

● Performs real-time monitoring and schedule adherence tracking on a 24 x 7 basis ● Monitors Bi-hourly call volumes, AHT, and staffing...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Data Analytics Analyst driving workforce optimization through KPI reporting, dashboards, performance analysis and data-driven operational insights.
subClassification: AnalystsAnalysts classification: Consulting & Strategy(Consulting & Strategy)
6d ago
Listed two hours ago
RTA needed for UK Financial Collections. Monitor WFM, staffing, schedules, performance, and reports. WFM experience and Excel skills required.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
2h ago
Listed twenty days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Collaborative office spaces and engagement activities
Supports workforce planning, quality assurance and contact center performance to achieve service goals.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed one day ago

This is a Full time job

Makati City, Metro Manila
₱25,000 – ₱27,000 per month
Data Analyst.
subClassification: Database Development & AdministrationDatabase Development & Administration classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed twenty seven days ago
As a Workforce Management Agent, I ensure optimal staffing, resource alignment, and schedule management to meet SLAs and support client service.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d agoExpiring
Listed nine days ago
  • Hybrid Work setup
  • Competitive Salary
  • Career Growth Opportunity
Data Analyst responsible for transforming data into actionable insights through reporting, dashboards, KPI tracking, and analytics.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
9d ago
Listed three days ago
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads scheduling operations to ensure staffing coverage, efficiency and team performance.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed six days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Optimizes workforce schedules, ensures timekeeping accuracy, resolves staffing gaps and supports workforce planning operations.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed seven days ago

This is a Full time job

  • A collaborative and growth-oriented culture
  • HMO day one
  • Remote work setup
As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed twenty three hours ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
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