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Listed five days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Optimizes workforce schedules, ensures timekeeping accuracy, resolves staffing gaps and supports workforce planning operations.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
5d ago
Listed five days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads scheduling operations to ensure staffing coverage, efficiency and team performance.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
5d ago
Listed one day ago

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱40,000 per month
- Can start ASAP - With experience in managing schedules for BPO or 24/7 operations - strong workforce planning and scheduling experience
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed thirteen days ago
  • We enhance quality of life. We value people and safety above all else.
  • We work together as partners, doing what we say with full accountability.
  • Annual salary increase based on performance
Looking for a company that promotes work and life balance and competitive perks? Join Outforce and grow with us
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
13d ago
Listed twenty two days ago

at Private Advertiser

This is a Full time job

Taguig City, Metro Manila
₱50,000 – ₱55,000 per month
Workforce Management Scheduler
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed five days ago

This is a Full time job

  • A collaborative and growth-oriented culture
  • HMO day one
  • Remote work setup
As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed two days ago
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Turn workforce data into timely action as a Real Time Analyst, protecting service performance while growing globally with Emapta.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed two hours ago

This is a Full time job

Pasig City, Metro Manila
₱22,000 – ₱29,000 per month
This role requires strong attention to detail, the ability to work under tight deadlines, and effective multitasking skills.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
Listed fourteen days ago
  • Cross Cultural Team
  • Fast paced and dynamic team
  • Opportunity to grow
Join our team and make an impact on Australia's biggest retail brand!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed one day ago
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed nine days ago
  • Good company culture
  • Career growth
  • Competitive compensation and benefits
The Reporting Analyst is responsible for developing, maintaining, and analyzing operational reports and dashboards that support contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed nineteen days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Collaborative office spaces and engagement activities
Supports workforce planning, quality assurance and contact center performance to achieve service goals.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed nineteen days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads workforce management, quality assurance and knowledge operations to optimize staffing, service levels and contact center performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty two days ago
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed eight days ago
  • Earn an above-industry salary with generous performance-based bonuses
  • Access free learning programs and career development to boost your growth
  • Stay energized every day with complimentary meals, snacks, and refreshments
We are looking for a Account Management AD to manag client relationships ensuring operational success, workforce readiness, and long-term growth.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed twenty days ago
Join us as a Workforce Planning Officer! Drive efficiency, optimize staffing, and shape the future of a fast-growing, dynamic organization
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed eight days ago

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed thirteen days ago
  • Competitive HMO benefits
  • Great Salary Package
  • Work-life Balance and Career Growth
Lead workforce strategy, forecasting & analytics for Product Support, optimizing staffing, SLAs, efficiency and team performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed five days ago
Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical outage
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty eight days ago
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d agoExpiring
Listed sixteen days ago

This is a Full time job

Pasig City, Metro Manila
₱35,000 – ₱40,000 per month
  • HMO & Life Insurance
We are looking for experienced MIS to join the team!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed five days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Data Analytics Analyst driving workforce optimization through KPI reporting, dashboards, performance analysis and data-driven operational insights.
subClassification: AnalystsAnalysts classification: Consulting & Strategy(Consulting & Strategy)
5d ago
Listed nine days ago
  • Good company culture
  • Competitive compensation and benefits
  • Career growth
A proactive, adaptable individual with a strong grasp of operational management within a contact center environment focusing on Planning / Forecasting
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed five days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Lead workforce planning, staffing, and scheduling operations for healthcare teams, driving resource optimization, service excellence, and efficiency.
subClassification: Nursing - ManagementNursing - Management classification: Healthcare & Medical(Healthcare & Medical)
5d ago
Listed twenty three days ago
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG
Champion your expertise with us and discover what's #BetterWithSSG!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
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