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Listed one day ago

Senior Manager for Workforce Management Team

at Cognizant Technology Solutions Philippines Inc.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed one day ago

Manager for Workforce Management Team

at Cognizant Technology Solutions Philippines Inc.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed seven days ago

WFM - Scheduler

at Symbos CX

This is a Full time job

Ortigas, Metro Manila(Remote)
  • A collaborative and growth-oriented culture
  • HMO day one
  • Remote work setup
As a WFM Scheduler, you will build and maintain accurate schedules, training rosters, break plans and workforce reports.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed one day ago

Real Time Analyst

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact center operations to ensure service levels, staffing,...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed three days ago

MIS or WFM Executive - Banking and Financial

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed three days ago

Real Time Analyst - Banking and Financial

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
3d ago
Listed twenty four days ago

Inbound Customer Service Representative (w/ Telco experience) | WFH

at Intogreat Solutions

This is a Full time job

Eastwood, Metro Manila(Remote)
  • Work-Life Balance
  • Work-from-home
  • Competitive Salary Package
This role is essential to ensuring a positive customer experience at every touchpoint—building trust, fostering loyalty, and helping customers.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed one day ago

WFH Customer Support & CRM Specialist

at BruntWork

This is a Full time job

Manila City, Metro Manila(Remote)
₱42,000 – ₱46,000 per month
Deliver exceptional omnichannel support, solve customer issues, and own cases end-to-end while building a seamless customer experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed two days ago

Workforce Management Analyst (WFM) | Night Shift, Eastwood

at Acquire Intelligence

This is a Full time job

Eastwood, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed one day ago

MIS Reports Analyst

at Cognizant Technology Solutions Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed six days ago

RTA Specialist

at Everise Philippines Ltd.

This is a Contract/Temp job

Bonifacio Global City, Metro Manila(Hybrid)
Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical outage
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed ten days ago

Real-time Analyst | Work Onsite

at INTELASSIST INC.

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed three days ago

Real Time Analyst | Hybrid | Ortigas | Day Shift | Day 1 HMO | Project-based

at Emapta

This is a Contract/Temp job

Mandaluyong City, Metro Manila(Hybrid)
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Turn workforce data into timely action as a Real Time Analyst, protecting service performance while growing globally with Emapta.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed two days ago

Real Time Analyst (RTA) | Night Shift, Eastwood

at Acquire Intelligence

This is a Full time job

Eastwood, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed sixteen hours ago

Real-Time Analyst

at Datamatics
Be an early applicant

This is a Full time job

Pasig City, Metro Manila
₱30,000 – ₱35,000 per month
Real-Time Analyst managing workforce management processes and KPI reporting.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
Listed six days ago

Senior Workforce Scheduling Specialist

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Optimizes workforce schedules, ensures timekeeping accuracy, resolves staffing gaps and supports workforce planning operations.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
Listed six days ago

Workforce Management Team Lead – Centralized Scheduling

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads scheduling operations to ensure staffing coverage, efficiency and team performance.
subClassification: ManagementManagement classification: Healthcare & Medical(Healthcare & Medical)
6d ago
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