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Listed seven days ago

RTA Specialist

at Everise Philippines Ltd.

This is a Contract/Temp job

Bonifacio Global City, Metro Manila(Hybrid)
Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical outage
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed twenty four days ago

Real Time Analyst

at Private Advertiser

This is a Full time job

Taguig City, Metro Manila
₱40,000 – ₱45,000 per month
RTA
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed four days ago

Real Time Analyst | Hybrid | Ortigas | Day Shift | Day 1 HMO | Project-based

at Emapta

This is a Contract/Temp job

Mandaluyong City, Metro Manila(Hybrid)
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Turn workforce data into timely action as a Real Time Analyst, protecting service performance while growing globally with Emapta.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed ten days ago

Real-time Analyst | Work Onsite

at INTELASSIST INC.

This is a Full time job

Eastwood, Metro Manila
₱30,000 – ₱40,000 per month
  • Work-life Balance
  • Good Environment
  • "Family-Oriented" Culture
We're looking for a real-time analyst who has passion in forecasting, capacity planning, reporting, analytics, staffing, and intraday management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed four days ago

Real Time Analyst - Banking and Financial

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
4d ago
Listed two days ago

Real Time Analyst

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact center operations to ensure service levels, staffing,...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twenty one days ago

URGENT HIRING - Real Time Analyst | ETON - Fulltime Onsite

at Foundever®

This is a Full time job

Pasig City, Metro Manila
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twenty three hours ago

Real-Time Analyst

at Datamatics

This is a Full time job

Pasig City, Metro Manila
₱30,000 – ₱35,000 per month
Real-Time Analyst managing workforce management processes and KPI reporting.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
Listed three days ago

Real Time Analyst (RTA) | Night Shift, Eastwood

at Acquire Intelligence

This is a Full time job

Eastwood, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed fourteen hours ago

Real Time Analyst – UK Financial Collections

at The HIRD Corp.
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
RTA needed for UK Financial Collections. Monitor WFM, staffing, schedules, performance, and reports. WFM experience and Excel skills required.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Banking & Financial Services(Banking & Financial Services)
14h ago
Listed twenty one days ago

Real Time Analyst - VXI Quezon City (Active Pooling)

at VXI Global Holdings B.V. (Philippines)

This is a Full time job

Quezon City, Metro Manila
  • Pay for Performance Incentive
  • Fortnightly Payouts (every two weeks)
  • HMO with Dental coverage and Psychiatric consultation
You'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed three days ago

Workforce Management Analyst (WFM) | Night Shift, Eastwood

at Acquire Intelligence

This is a Full time job

Eastwood, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Use live WFM data to manage queues, adherence, staffing, and service-level risks in a fast-paced contact center.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed fourteen days ago

Capacity Planner Lead

at Everise Philippines Ltd.

This is a Full time job

Taguig City, Metro Manila(Remote)
The TA Specialist will support the Recruiting Team by efficiently executing administrative duties & actively participating in all recruiting processes
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed one day ago

Workforce Real Time Analyst

at Probe CX
Be an early applicant

This is a Full time job

Makati City, Metro Manila
● Performs real-time monitoring and schedule adherence tracking on a 24 x 7 basis ● Monitors Bi-hourly call volumes, AHT, and staffing...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty one days ago

URGENT HIRING - Real Time Analyst | ETON - Fulltime Onsite

at Foundever®
Urgently hiring

This is a Full time job

Makati City, Metro Manila
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed fourteen days ago

WE'RE HIRING! | UK Banking Support Positions

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Salary Package
  • HMO with Dental Coverage on day 1
  • Quarterly Performance Bonus
We are looking for experienced Banking and Financial BPO professionals for the following opportunities.
subClassification: Retail AssistantsRetail Assistants classification: Retail & Consumer Products(Retail & Consumer Products)
14d ago
Listed twenty four days ago

Workforce Management Manager

at Carelon Global Solutions

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed fourteen days ago

Workforce Management Traffic Analyst (BPO)

at Private Advertiser

This is a Full time job

Pasay City, Metro Manila
  • experience BPO RTA
  • Traffic Analyst
  • professional workplace
We are seeking a WFM Real-Time Analyst to manage daily call center traffic, track agent schedule adherence, and protect Service Levels.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
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