at INFOSYS BPM LIMITED Philippine Branch
Taguig City, Metro Manila
Entry-level
Entry-level
1d ago
1d ago
Infosys BPM
(126 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Company size
1,001-5,000
Primary location
19F BGC Corporate Center, 30th St. corner 11th Avenue, Fort Bonifacio, Taguig City
Infosys BPM Philippines, one of the delivery centers of Infosys BPM, began operations in the Philippines in 2007 and has grown to become a next-generation business process management company providing end-to-end outsourcing services for our clients across the globe. The company employs over 3,800 #KaInfoscion in the country and operates in four business sites located across Muntinlupa, Taguig, and Clark, Pampanga.Our portfolio of services includes Legal Process Management; Human Resource Operations; Technology; Sourcing and Procurement; Sales and Fulfillment; Finance and Accounting; Service Desk; and Customer Service, across industries like CPG and logistics; healthcare and insurance; financial services; retail and life sciences; manufacturing; utilities; energy; and communication services.We are proud of our Centers of Excellence in Finance and Accounting; Customer Service; and Service Desk. Being one of the high-performing delivery centers of Infosys BPM, we continue to be the destination of choice for voice-based, front-office, and back-office operations. With the implementation of transformational projects, you’ll be hard-pressed to find an organization as passionate and dedicated as Infosys BPM Philippines.We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education.
Jobs at Infosys BPM
Based on your search activityService Desk Analyst
Service Desk Analyst
22d ago
22d ago
Reviews overview
3.7126 ratings in total
5
50
4
28
3
18
2
14
1
16
83%
71%
What’s it like working at Infosys BPM?
AI summary of recent reviews
Infosys BPM offers several positive aspects that employees appreciate, including supportive workplace relationships and strong team environments. The company provides comprehensive healthcare benefits from day one, serves as an excellent training ground for BPO industry skills, and maintains good workplace facilities with amenities such as shuttle services and remote work equipment.
However, there are areas that present opportunities for improvement. These include addressing payroll and compensation concerns, enhancing the leave approval process to better support work-life balance, providing more structured career advancement pathways, and developing more supportive management practices to better address employee needs.
Recent reviews
1.0
Recruitment Coordinator
Jan 2026Taguig City Metro Manila2 to 3 years in the role, former employee
HMO coverage depends on your job level and it is hard to get coverage to any clinics or hospitals.
The good thingsGood compensation and nothing else
The challengesHR communication, HMO coverage
1.0
Subject Matter Expert
Nov 2025Bonifacio Global City Taguig City Metro Manila6 to 7 years in the role, current employee
Extremely bad. Poor salary alignment. Not even close to what the market is offering now
The good thingsFriends that are actually friends
The challengesLow salary to those who have been working here for a long time. New hires have it better. Salary is not enough to live
2.0
Senior Process Executive
Aug 2025Taguig City Metro Manila1 to 2 years in the role, former employee
It may not be the best workplace, as the leave availment process is not well-managed.
The good thingsThe account process was manageable and contributed to the development of my existing skills and abilities.
The challengesThe main challenges are the lack of work-life balance and poor leave availment. You are only informed of leave approval two weeks before the scheduled date.
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