Zendesk
(6 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Specialities
Pioneer in AI-Powered Customer Experience, Empowering 100,000+ Global Businesses, Rapid Growth in High-Impact AI Solutions
Company size
1,001-5,000
Primary location
Net Park Building, 5th Ave., E-Square, Crescent Park West, The Fort, Taguig City, Metro Manila
At Zendesk, we believe the best customer experiences are built with radical simplicity and deep empathy. We are a global SaaS leader, empowering over 100,000 brands—including Airbnb, Uber, and Shopify—to build meaningful, lasting relationships with their customers.Here at Zendesk, we work together to make customer service better—and support each other along the way.You’ll find chances to learn, grow, and do work you’re proud of, with teammates who care. We offer fair pay and benefits that support you inside and outside of work.Ready to see what it’s like? Explore open roles.
Featured
Zendesk: Why Join Us? 
Pioneer in AI-Powered Customer ExperienceEmpowering 100,000+ Global BusinessesRapid Growth in High-Impact AI SolutionsFocus on Radical Simplicity and KindnessDeep Investment in Global Talent DevelopmentInclusive Culture with Strong Employee GroupsFlexible Hybrid Work for Healthy BalanceCertified "Great Place to Work" Globally
Awards and accreditations
Certified "Great Place to Work" Globally 2025
Reviews overview
5.06 ratings in total
5
6
4
0
3
0
2
0
1
0
100%
100%
What’s it like working at Zendesk?
AI summary of recent reviews
Zendesk employees highly value the competitive compensation and benefits package, including high salaries, extensive paid time off, and wellness offerings. The company is also praised for supporting professional development and providing opportunities for growth. Reviewers describe a great company culture with supportive colleagues.
Potential challenges mentioned include commuting to the office, though this is no longer an issue with permanent remote work. Some office politics were noted, which can be present in larger organisations. Additionally, employees may need to travel abroad frequently, which could be seen as a challenge for some.
Recent reviews
5.0
Technical support engineer
Mar 2022Taguig City Metro Manila3 to 4 years in the role, current employee
Great working environment
The good thingsCompany provide high compensation and great benefits. They also help employees with their professional development.
The challengesIt was hard to commute to and from the office but it’s not a challenge now because we’re all working from home permanently.
5.0
Customer Advocacy
Sep 2021Less than 1 year in the role, current employee
Great Company to work with
The good thingsGreat salary package and benefits
The challengesNone yet as the working environment, management, salary, and benefits have been amazing so far
5.0
Finance analyst
Sep 2021Taguig City Metro Manila1 to 2 years in the role, current employee
Finance and Accounting function for a global shared services
The good thingsEmployee Benefits, Health & Wellness, Fully stocked kitchen, Flexible working hours, Extensive PTO program and an awesome workplace.
The challengesStill in the development phase, not precise career track. Some office politics.
Other companies in this industry
Find out more about working at Zendesk. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.