In this role, you will be responsible for transforming complex datasets into actionable business insights
In this role, you will be responsible for transforming complex datasets into actionable business insights
16h ago
16h ago
Quantrics
(126 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Specialities
Global-scale contact center operations, Technology Services
Company size
More than 10,000
Primary location
Taytay Rizal, San Mateo Rizal, and Naga City
In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent. With roots in Canada and a strong hub in the Philippines, we are part of NQX’s 10,000-strong team that powers over 20 million customer interactions every year across more than 120 call types.At Quantrics by NQX, we don’t just handle interactions—we create meaningful connections that inspire trust, strengthen relationships, and build a more connected world.
Jobs at Quantrics
Based on your search activitySales and Loyalty Representative is responsible for selling products or services to customers, and representing the brand.
Sales and Loyalty Representative is responsible for selling products or services to customers, and representing the brand.
26d ago
26d ago
Gallery photos
Reviews overview
4.3126 ratings in total
5
81
4
23
3
9
2
4
1
9
92%
87%
What’s it like working at Quantrics?
AI summary of recent reviews
Employees at Quantrics appreciate the competitive salaries and comprehensive benefits package, which includes premium HMO coverage from day one, mental health support, and retirement plans. The work from home setup is highly valued, with the company providing necessary equipment and offering hybrid arrangements that reduce commute stress. Supportive management and team leaders help employees grow and develop their careers, whilst the professional and collaborative working environment features well-maintained facilities. The company is also noted for being beginner-friendly, offering paid training and career development opportunities for fresh graduates.
However, there are some potential challenges to consider. Rotational and shifting schedules, particularly graveyard shifts, can impact sleep patterns and overall health for some employees. There have been occasional changes in management and company direction that may affect team stability. Some employees have suggested that workplace practices could benefit from more transparent and merit-based systems. Certain roles, particularly in sales and HR recruitment, may experience demanding workloads, and meeting KPIs and sales targets with high call volumes can be challenging for customer service and sales representatives.
Recent reviews
5.0
Accounts Receivable Specialist
Apr 2026Naga City Camarines Sur1 to 2 years in the role, former employee
It was my pleasure working for this company.
The good things- Compensation and Benefits
- Skeletal Workforce during pandemic
- Provided Work from Home Kits during pandemic
- Workplace well maintained
The challengesThe challenge was about work-life balance.
4.0
Fraud Analyst
Mar 2026San Mateo Rizal3 to 4 years in the role, current employee
Demonstrated strong work ethic, adaptability, and quality performance while gaining valuable skills.
The good thingsA professional and collaborative working environment that promotes growth and teamwork.
The challengesThe company needs to review and improve its salary structure to ensure employees are fairly compensated based on their performance and industry standards. Additionally, it is important to eliminate favoritism and “palakasan” practices by implementing a transparent and merit-based system, where promotions, opportunities, and decisions are based on skills, performance, and fairness for all employees.
2.0
Customer Service Representative
Feb 2026San Mateo Rizal3 to 4 years in the role, current employee
year end party not so happy but limited to few employee due more employee working during party
The good thingsthey offer work at home set up
The challengesadopting to unfair treatment.
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