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Listed eleven days ago

Real-Time Analyst (Call Center Operations)

at iCare HMO

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • Competitive compensation package
  • Hybrid working arrangement & good working environment
  • Career growth & advancement
A Real-Time Analyst (RTA) plays a critical role in workforce management, especially in call centers or operations with live service targets.
11d ago
Listed twenty four days ago

Workforce Management Analyst | MIS | RTA | Healthcare BPO

at Access Healthcare Services Manila, Inc.

This is a Full time job

Pasay City, Metro Manila
  • HMO on Day 1!
  • 20% Night Differential Pay!
  • Annual Performance Appraisal!
Drive healthcare operations impact. Analyse workforce data, optimise staffing, advance your analytics career in BPO.
24d ago•Expiring
Listed seventeen days ago

Real Time Analyst

at NTT DATA SERVICES PHILIPPINES INC.

This is a Full time job

Eastwood, Metro Manila
  • Competitive Pay
  • Great Working Environment
  • Career Advancement Opportunity
The Real-Time Analyst (RTA) at NTT DATA plays a key role in ensuring smooth delivery operations by monitoring real-time contact center performance.
17d ago
Listed ten days ago

Real Time Analyst - AU BPO

at Probe CX

This is a Full time job

Eastwood, Metro Manila
We're looking for RTA - Eastwood site! This is a dayshift role.
10d ago
Listed three days ago

RTA Specialist | P50,000 Sign-On-Bonus!

at Everise Philippines Ltd.

This is a Contract/Temp job

Molino, Cavite
Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical outage
3d ago
Listed twenty five days ago

Real-Time Analyst (RTA)

at vCustomer Philippines, Inc.

This is a Full time job

Eastwood, Metro Manila
Real-Time Analyst managing service levels, performance, and workforce efficiency in a 24/7 environment.
25d ago•Expiring
Listed ten days ago

Sr. Real Time Analyst - Workforce Management (Genesys exp) | Paranaque - Hybrid

at IBEX Global Solutions (Philippines) Inc.

This is a Full time job

Paranaque City, Metro Manila(Hybrid)
₱35,000 – ₱40,000 per month
  • Sr. RTA - Genesys experience (Telephony & Workforce Management)
  • Hybrid setup - SM BF Paranaque - IBEX Office
  • Shifting/Night Shift
Senior Real-Time Analyst responsible for real-time monitoring and performance management across contact-center programs.
10d ago
Listed twenty one hours ago

WFM Analyst-Real Time

at IBEX Global Solutions (Philippines) Inc.
Be an early applicant

This is a Full time job

Paranaque City, Metro Manila
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and...
21h ago
Listed twenty five days ago

Scheduling Analyst

at Transcom Worldwide (Philippines), Inc.

This is a Full time job

Pasig City, Metro Manila
  • Day 1 HMO, Accidental & Life Insurance, In-house- Online Pharmacy
  • Best in class benefits like Allowances & Scholarship Program
  • Retirement Fund, Loyalty Incentives & many more!
Master the puzzle of workforce optimization! Analyze trends, streamline schedules, and drive real operational impact as a Scheduling Analyst.
25d ago•Expiring
Listed eleven days ago

REAL TIME ANALYST (RTA) - JAN 2027 START

at Green Zukini

This is a Full time job

Makati City, Metro Manila
₱23,000 – ₱28,000 per month
Monitor real-time operations, staffing, and service levels to ensure teams are properly staffed.
11d ago
Listed more than thirty days ago

Real Time Analyst

at Wipro Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
Decision making under pressure. Stakeholder communication. - RTA LEAD 2+ years managing RTA teams. Experience managing multiple queues and...
30d+ ago
Listed two days ago

Real-Time Analyst (RTA) Lead

at Gratitude Philippines
Be an early applicant

This is a Full time job

Manila City, Metro Manila
We are looking for an experienced Real-Time Analyst (RTA) Lead to manage real-time operations and lead RTA teams within a contact center...
2d ago
Listed more than thirty days ago

Real-Time Analyst (Global RTA)

at Manatal

This is a Full time job

Bonifacio Global City, Metro Manila
Serves as a strategic, multi-site Real-Time Analyst (Global) within a central workforce planning team, managing real-time service delivery across...
30d+ ago
Listed four days ago

Workforce Real Time Analyst

at Probe CX

This is a Full time job

Quezon City, Metro Manila
● Performs real-time monitoring and schedule adherence tracking on a 24 x 7 basis ● Monitors Bi-hourly call volumes, AHT, and staffi ng...
4d ago
Listed seventeen days ago

RTA Specialist

at Everise Philippines Ltd.

This is a Full time job

Ortigas, Metro Manila
The Specialist - Workforce Real Time role will be helping support multiple functions to help drive accuracy in contact center tasks.
17d ago
Listed fifteen days ago

WFM Real Time Analytics - Operations, MariBank

at Monee

This is a Full time job

Manila City, Metro Manila(Hybrid)
The WFM Real Time Analytics is responsible for delivering accurate, data-driven insights to optimize workforce performance, operational efficiency,...
15d ago
Listed fifteen days ago

Real Time Analyst (Onsite)

at Moder Solutions Inc.

This is a Full time job

Muntinlupa City, Metro Manila
Monitor contact center performance in real time and support workforce management decisions.
15d ago
Listed one day ago

Workforce Management Supervisor | WFM | BPO

at Accenture
Be an early applicant

This is a Full time job

Taguig City, Metro Manila
Lead end-to-end Workforce Management operations for a dynamic team in BGC, Taguig. We’re looking for an experienced WFM professional!
1d ago
Listed three days ago

Client Service Operations Analyst I (Hybrid-Makati)

at FIS Global

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Competitive salary and benefits
Provide day-to-day technical support for network infrastructure and desktop systems software and hardware
3d ago
Listed four days ago

RTA Lead - UK Financial Collections (Centris, QC)

at TASQ
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
Location: Eton Centris, Quezon City Schedule: Shifting, UK time Start Date: ASAP Qualifications: Bachelor's Degree 2+ years managing RTA...
4d ago
Listed more than thirty days ago

Real Time Analyst

at Full Potential BPO Inc.

This is a Full time job

Manila City, Metro Manila
We are seeking a highly analytical and detail-oriented Real-Time Analyst (RTA) to join our Workforce Management team. The RTA will be responsible...
30d+ ago
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