Sourcefit
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    Sourcefit
    (42 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    Sourcefit

    Industry

    Business Support Services

    Company size

    101-1,000

    Primary location

    21st Floor, CyberOne Bldg, Eastwood Cyberpark, 1110 Bagumbayan, Quezon City
    Sourcefit is a fast-growing and dynamic BPO company committed to providing the highest level of service and expertise to our global clients, while also promoting a healthy and fulfilling work-life balance for our employees and endeavoring to give back to our community and protect our environment. We currently offer BPO services to a wide range of international companies in the IT, Direct Marketing, Banking, Hospitality, Retail, Telecom, Transport & Logistics, Accounting & Finance, Construction, Mining, Travel, Marketing & Advertising, and Journalism industries.We are headquartered in Eastwood Cyberpark, a major BPO and technology center in Greater Manila, and maintain infrastructure to support the security and productivity of remote workers all across the country.Join the Sourcefit team for career growth and personal development! Kickstart your application process online at our careers page: https://sourcefit-philippines.breezy.hr/. Our virtual doors are always open for talent, and we have streamlined our recruitment process to provide a seamless experience from the comfort of your home.

    Jobs at Sourcefit

    Based on your search activity

    Customer Support Associate | Work from home (A-BLK)

    at Sourcefit Philippines, Inc.
    Eastwood, Metro Manila
    Customer Support Associate role providing high-quality help for complex software, requiring strong communication, patience, and human-centered support
    Customer Support Associate role providing high-quality help for complex software, requiring strong communication, patience, and human-centered support
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    15d ago
    15d ago

    Gallery photos

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    Reviews overview

    4.342 ratings in total
    5
    24
    4
    10
    3
    5
    2
    3
    1
    0
    95%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends

    What’s it like working at Sourcefit?

    AI summary of recent reviews

    Employees at Sourcefit appreciate the work from home setup, which offers flexibility and supports work-life balance through flexible schedules and reasonable leave policies. The people and culture are frequently highlighted, with colleagues, team leaders, and management described as approachable, supportive, and professional. The HMO coverage is particularly valued, starting from day one and covering dependents and pre-existing conditions. Additionally, training programmes and onboarding support receive positive feedback for being helpful and well-organised.

    However, there are some potential challenges to consider. HR processes can be slow, with some employees finding it takes time to receive responses or complete administrative tasks. The systems and software are noted as being somewhat outdated, requiring manual input for various processes. Career growth opportunities may be limited in certain roles, depending on client arrangements. Workload can be heavy during busy periods, with some overtime required. Finally, some employees feel that compensation packages and benefits are average and could be enhanced relative to the company's size and client base.

    Recent reviews

    2.0
    Service Desk Officer
    Apr 2026
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    he benefits are subpar given the company’s large client base
    The good things- Recruitment process is fast - The account I have been assigned to are nice people and well organized
    The challenges- HR is very slow and very difficult to reach them - Their HR Software is a pain. It detects that you have work on a Holiday, but you still need to file it on the actual software. - The benefits are quite small considering how large their client base is
    5.0
    Purchasing Manager
    Sep 2025
    Cavite City Cavite-1 to 0 years in the role, current employee
    Being a purchaser/buyer for more than two decades. I learned more experiences like, negotiating with different suppliers. Negotiates with them regarding price markdowns, payment terms, discounts, rebates, returns or replacement and promotions, maintains balance flow of material supplies by planning sufficient supply for current and projected frequency and volume level of material request, responsible for evaluating existing and potential suppliers for the company’s materials, parts, supplies and services and ensures that all procurement of materials and supplies conform to the required specifications and be delivered on time.
    The good thingsI am able to effectively manage overall store operations and resolve all customer and staff issues. My experiences in negotiation skills for managing supplier and vendor relationships and leadership and team management capabilities.
    The challengesTo improve, focus on specific skills like time management, self-reflect on areas where you struggle, incorporate feedback, set clear goals, and actively practice these skills. Also, to describe an area of improvement, provide examples of how you're working to get better, and suggest actionable steps you're taking, like taking a course or seeking out specific tasks.
    4.0
    Billing Admin Assistant
    Aug 2025
    Quezon City Metro Manila1 to 2 years in the role, former employee
    I had a truly great experience working with Sourcefit. The company fosters a supportive and collaborative environment where employees are valued and encouraged to grow. My time there was both professionally fulfilling and personally enjoyable. The leadership is approachable, the culture is positive, and the opportunities to learn and improve are abundant. If given the chance, I would gladly work with Sourcefit again. Highly recommended for anyone looking for a rewarding workplace.
    The good thingsHR staff are nice and the HMO awesome
    The challengesThey can't do anything about a client
    Ratings for Sourcefit are shared as-is from employees in line with our community guidelines
    See all reviews
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