Sourcefit
    (42 reviews)

    Company Reviews

    Working at Sourcefit

    4.342 ratings in total
    5
    24
    4
    10
    3
    5
    2
    3
    1
    0
    95%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(42 ratings)
    Career development
    3.9(42 ratings)
    Benefits & perks
    3.7(42 ratings)
    Management
    3.8(42 ratings)
    Working environment
    4.1(42 ratings)
    Diversity & equal opportunity
    4.2(6 ratings)
    Ratings for Sourcefit are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 42 reviews sorted by most recent
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    2.0
    Service Desk Officer
    Apr 2026
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    he benefits are subpar given the company’s large client base
    The good things- Recruitment process is fast - The account I have been assigned to are nice people and well organized
    The challenges- HR is very slow and very difficult to reach them - Their HR Software is a pain. It detects that you have work on a Holiday, but you still need to file it on the actual software. - The benefits are quite small considering how large their client base is
    5.0
    Purchasing Manager
    Sep 2025
    Cavite City Cavite-1 to 0 years in the role, current employee
    Being a purchaser/buyer for more than two decades. I learned more experiences like, negotiating with different suppliers. Negotiates with them regarding price markdowns, payment terms, discounts, rebates, returns or replacement and promotions, maintains balance flow of material supplies by planning sufficient supply for current and projected frequency and volume level of material request, responsible for evaluating existing and potential suppliers for the company’s materials, parts, supplies and services and ensures that all procurement of materials and supplies conform to the required specifications and be delivered on time.
    The good thingsI am able to effectively manage overall store operations and resolve all customer and staff issues. My experiences in negotiation skills for managing supplier and vendor relationships and leadership and team management capabilities.
    The challengesTo improve, focus on specific skills like time management, self-reflect on areas where you struggle, incorporate feedback, set clear goals, and actively practice these skills. Also, to describe an area of improvement, provide examples of how you're working to get better, and suggest actionable steps you're taking, like taking a course or seeking out specific tasks.
    1 person found this helpful
    4.0
    Billing Admin Assistant
    Aug 2025
    Quezon City Metro Manila1 to 2 years in the role, former employee
    I had a truly great experience working with Sourcefit. The company fosters a supportive and collaborative environment where employees are valued and encouraged to grow. My time there was both professionally fulfilling and personally enjoyable. The leadership is approachable, the culture is positive, and the opportunities to learn and improve are abundant. If given the chance, I would gladly work with Sourcefit again. Highly recommended for anyone looking for a rewarding workplace.
    The good thingsHR staff are nice and the HMO awesome
    The challengesThey can't do anything about a client
    6 people found this helpful
    3.0
    Billing Analyst
    Mar 2024
    Quezon City Metro Manila1 to 2 years in the role, former employee
    A very fold fashioned culture company - All processes are manual.
    The good thingsWork from home set up, high salary
    The challengesThe company is very old-school. The systems are old and the processes are very manual. The company does not seem global due to strict implementations like time in and time out, manual input of leaves/approvals, tedious process of filing SL and VLs due to many approvals and terms. Shows that the company does not trust its employees that they have to implement such strict measures.
    36 people found this helpful
    4.0
    Web Marketing Specialist
    Jan 2024
    Eastwood Quezon City Metro Manila5 to 6 years in the role, former employee
    I felt content and satisfied during my time working at the company.
    The good thingsSalary increase every year. Good working environment.
    The challengesYung traffic papunta sa location ng work. :]
    8 people found this helpful
    2.0
    Chat Support Representative
    Dec 2023
    Quezon City Metro Manila1 to 2 years in the role
    Failed in Work and Life Balance, HR assistance.
    The good thingsWork From Home Set up
    The challengesHR process is slow. Too much overtime.
    14 people found this helpful
    5.0
    Accountant
    Sep 2023
    current employee
    Amazing client, team and training programs!
    The good things- WFH - My team is great - The Training and Development programs and courses are great! - Chill Vibe - Great Client
    The challenges- Not a lot of opportunity for grow because of the client setup
    3 people found this helpful
    5.0
    HRBP
    Aug 2023
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Good company with a so-so manager
    The good things- Work From Home - Great Colleagues
    The challenges- My manager was happy to be promoted as a director but doesn’t seem to know what she’s doing. - Not a lot of benefits - Client driver
    8 people found this helpful
    5.0
    Administrative assistant
    Jul 2023
    current employee
    The company is well rounded and no pressure at all from peers.
    The good thingsThe people here are reliable, approachable, and with integrity, as well as their clients.
    The challengesWe can start by having a separate information board (something like that) for employees to check any email addresses, contact numbers, etc because often when I need assistance regardless of what it is, it takes time for someone to get back to me.
    6 people found this helpful
    5.0
    Customer service representative
    Jul 2023
    Competitive salary and good management
    The good thingsWorking from home Easy Account
    The challengesThere strict in time in, lates and absences
    6 people found this helpful
    5.0
    Team lead
    Jun 2023
    Less than 1 year in the role, current employee
    Sourcefit definitely gave me the Work-life balance that I've been wanting.
    The good things1. HMO from day 1 plus dependents. Not only it's from Day 1, it also covers our pre-existing conditions. 2. Leaders are kind, accommodating, and approachable. 3. Team Members are great and effective. 4. Environment of trust is one of my favessss.
    The challengesNone. Despite the fact that I have only been around 4 mons in the company, I knew for a fact that I made the right choice in joining Sourcefit.
    5 people found this helpful
    5.0
    Lead generation specialist
    Apr 2023
    it was nice experience working in Digital Minds Incorporated
    The good thingsi enjoyed having such good friends at work and very nice supervisors, very accommodating Team leaders and having a nice and comfortable working space.
    The challengesWorking in a BPO industry is quite a very challenging work in all jobs. First, sleeping routine, in my past 5 years experience as a lead generator i already got used to sleep in daytime while working at night time so now, i don't mind doing it again here.
    4.0
    Design engineer
    Oct 2022
    current employee
    Great Experience for new to the BPO industries
    The good thingsyou can balance your Life and Work here. Because it is a Work from home setup
    The challengesI enjoy the schedule and time of working here
    2 people found this helpful
    5.0
    Technical support representative
    Aug 2022
    former employee
    Great company, recommended
    The good thingsWork-life balance and great compensation and benefits
    The challengesAccounts changing policy
    5.0
    IT helpdesk
    Jul 2022
    Manila City Metro Manila1 to 2 years in the role, former employee
    Bestest Company Ever!
    The good thingsI've been in the industry for more than five years and so far, Sourcefit exceeded my expectation in terms of "People First Culture"
    The challengesNone so far, they will give you the best campaign that suits for your career development.
    5.0
    Research Associate - Operations II
    Jan 2022
    7 to 8 years in the role, former employee
    I have a great time working there with my colleagues and manager.
    The good thingsI enjoyed working in my workplace because of paid holidays and paid time offs. They are not that strict when it comes to leaves.
    The challengesNothing much. I have a great time working here since 2014.
    4 people found this helpful
    5.0
    Legal advisor
    Jan 2022
    Manila City Metro Manila1 to 2 years in the role, current employee
    SourceFit is the best BPO in Philippines
    The good thingsThis place is wonderful. I love the management and colleagues.
    The challengesDifficult working during COVID-19, but work from home has been great!
    5.0
    Company nurse
    Sep 2021
    Metro Manilacurrent employee
    totally awesome workplace, great people.
    The good thingswe have the coolest HR manager
    The challengestrying to contact employees at night shift.
    5.0
    Data Analyst
    Jan 2021
    Blessed to work with great and reliable people
    The good thingsEmployees are very approachable. They are committed in guiding me all through out the project. Organized system is really a plus.
    The challengesI haven't encountered any challenges so far
    1 person found this helpful
    5.0
    Data analyst
    Jan 2021
    Nueva Ecija Central LuzonLess than 1 year in the role, current employee
    A company to settle on
    The good thingsFor me, Sourcefit is a company that every employee must be looking for. The recruitment and training team are very nice and approachable from the first day up to current day of working with them. The clients are also nice and the workload is reasonable.
    The challengesOnly the internet since I am working from home.
    1 person found this helpful
    2.0
    Customer Service Representative
    Dec 2020
    Less than 1 year in the role
    Make your own judgement
    The good thingsDuring training, we have a shuttle service back and forth from the office. Work from home setup was offered.
    The challengesI only enjoyed working here because of my teammates but when we started to do work from home setup, that's where the stress and exhaustion kicked in. The account where I've been doesn't really care with their employees welfare.
    4 people found this helpful
    4.0
    System analyst
    Jun 2020
    Pasig City Metro Manila1 to 2 years in the role, former employee
    I can utilize my skills in Information Technology and Network Management
    The good thingsGood environment and management
    The challengesI not happy with my workmate
    5.0
    Senior Learning and Development Specialist
    May 2020
    1 to 2 years in the role, current employee
    Great place to work with wonderful colleagues
    The good thingsManagement listens and responds to the needs of the employees. They aim for the collective good.
    The challengesTypical demands at work and quite average in terms of compensation packages.
    2 people found this helpful
    4.0
    Quality assurance
    May 2020
    3 to 4 years in the role, current employee
    My stay here was a learning process.
    The good thingsMonthly Incentives above Salary. Early out. Flexible scheds. Paid Time off
    The challengesSometimes very heavy workload but its worth it.
    5 people found this helpful
    5.0
    Data Analyst
    May 2020
    3 to 4 years in the role, current employee
    Have a nice environment.
    The good thingsThere are so many wonderful things about working in the company. I love the flexibility I have with my hours and the company culture and enjoy working with everyone.
    The challengesMy ability to work well with a team.and to mange my time,will make me a strong team member in this environment.
    4.0
    Graphic designer
    Jan 2020
    1 to 2 years in the role, current employee
    It's a learning experience
    The good thingsI have a constant communication w/ the client, that gives me a more flexible time and schedule.
    The challengesSince it's a BPO, there's nothing much to expect if you don't have a direct communication w/ the client. HR/Admin is client dependent.
    1 person found this helpful
    4.0
    IT support
    Jul 2019
    Less than 1 year in the role, current employee
    I'll learned a lot.
    The good thingsIT team are good to me they teach me and give me a courage to calm my nervous when I need to try something I didn’t experience anymore, IT team guides me when they think I’m wrong what I doing something to support agent or client in this company and when I watching what is IT doing they ask me “do you want to try” so I try it and I learned what it is. IT team are good to me they teach me how to do when something issue or problem on PC in any department in this Sourcefit
    The challengesI thought it easy but when I entered in this company. I was cooled every time I support something in any department because I have not tried it yet, This is my first experience to support a simple but I feel so hard because of the environment in this company but when I have a long time experience here I want more something new again and again to know the issue and how to solved it.
    2 people found this helpful
    3.0
    Operations manager
    Apr 2019
    Everything/Everyone's great. The salary... is what you can expect from an outsourcing company.
    The good thingsNo negativity. No stress. Always either good or neutral.
    The challengesEvaluations could've/should've been annually.
    3 people found this helpful
    3.0
    Manager
    Feb 2019
    1 to 2 years in the role, current employee
    All good so far
    The good thingsThe people are great here, the job is challenging yet fulfilling.
    The challengesThe challenges working in Sourcefit are there is no career growth in here, bigger chances you'll stay to your position forever. No Annual Increase even though you did great every year. Activities are kinda rare which makes the company a lil bored.
    4 people found this helpful
    4.0
    Support
    Oct 2018
    1 to 2 years in the role, former employee
    Worthwhile
    The good thingsWorking with this company will make you feel at home as people are warm and easy to work with.
    The challengesConstant changes with any policy in place.
    2 people found this helpful
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