Modify my search
Listed nineteen hours ago

This is a Full time job

₱30,000 – ₱45,000 per month
Real Time Analyst will be responsible for intraday performance management.
Real Time Analyst will be responsible for intraday performance management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
19h ago
Listed twelve hours ago
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12h ago
12h ago
Listed two days ago

This is a Full time job

₱24,000 – ₱36,000 per month
Real Time Analyst will be responsible for intraday performance management.
Real Time Analyst will be responsible for intraday performance management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed one day ago
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seventeen hours ago

This is a Full time job

₱27,000 – ₱30,000 per month
  • HMO Day 1
  • Work Life Balance
  • 30 Paid Leaves
  • HMO Day 1
  • Work Life Balance
  • 30 Paid Leaves
Join our growing Team!
Join our growing Team!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed twenty three days ago

Expiring soon

This is a Full time job

Metro Manila(Remote)
Up to PHP 45K
  • Night differential pay to maximize your earnings
  • Permanent WFH arrangement
  • Unlimited upskilling through Emapta Academy courses
  • Night differential pay to maximize your earnings
  • Permanent WFH arrangement
  • Unlimited upskilling through Emapta Academy courses
Real-time workforce expert role managing intraday operations, staffing, and performance in a fast-paced financial services environment with WFH setup.
Real-time workforce expert role managing intraday operations, staffing, and performance in a fast-paced financial services environment with WFH setup.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
23d ago
Listed seven days ago

This is a Full time job

Up to 85K, Pioneer Team, Day 1 HMO, Day Shift
  • Newly established team
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
  • Newly established team
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
Real Time Analyst role up to PHP85K with day shift, Day 1 HMO, requiring Genesys workforce management experience.
Real Time Analyst role up to PHP85K with day shift, Day 1 HMO, requiring Genesys workforce management experience.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed twenty seven days ago
  • Opportunity to work with leading WFM tools such as NICE IEX, Genesys, Pulse
  • Opportunity to work with leading WFM tools such as NICE IEX, Genesys, Pulse
We are hiring Workforce Schedulers with strong WFM experience in RTA and scheduling. Candidates must have hands-on experience preferably in dialer.
We are hiring Workforce Schedulers with strong WFM experience in RTA and scheduling. Candidates must have hands-on experience preferably in dialer.
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
27d ago
27d ago
Listed twenty days ago
  • Diverse and inclusive work environment
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed five days ago
  • Collaborative Support
  • Competitive Compensation
  • Engaging Environment
  • Collaborative Support
  • Competitive Compensation
  • Engaging Environment
Data Management Analyst ensures accuracy, organization, and governance of alternative investment data across systems.
Data Management Analyst ensures accuracy, organization, and governance of alternative investment data across systems.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed seven hours ago

Be an early applicant

This is a Full time job

We are looking for a Workforce Management Analyst to monitor workforce and operational performance.
We are looking for a Workforce Management Analyst to monitor workforce and operational performance.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
7h ago
Listed fifteen hours ago
Are you ready to make an impact? Join us as a Workforce Scheduler and take your career to the next level!
Are you ready to make an impact? Join us as a Workforce Scheduler and take your career to the next level!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15h ago
15h ago
Listed fourteen hours ago

This is a Full time job

₱38,000 – ₱57,000 per month
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
14h ago
Listed eighteen hours ago

Be an early applicant

This is a Full time job

₱48,000 – ₱64,000 per month
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed nineteen hours ago

This is a Full time job

₱38,000 – ₱57,000 per month
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19h ago
19h ago
Listed nine days ago
  • Market competitive Pay Levels
  • Medical Plan (HMO) from Day 1 of employment
  • Retirement Benefits
  • Market competitive Pay Levels
  • Medical Plan (HMO) from Day 1 of employment
  • Retirement Benefits
2+ years of experience in workforce scheduling within a BPO environment
2+ years of experience in workforce scheduling within a BPO environment
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed seven days ago

This is a Full time job

Up to 180K Pioneer Team, Day 1 HMO, Day Shift
  • Newly established team
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
  • Newly established team
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
Workforce Manager role up to PHP180K with day shift, Day 1 HMO, requiring Genesys expertise and 5+ years WFM experience.
Workforce Manager role up to PHP180K with day shift, Day 1 HMO, requiring Genesys expertise and 5+ years WFM experience.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed nineteen days ago
  • Pay for Performance Incentive
  • Fortnightly Payouts (every two weeks)
  • HMO with Dental coverage and Psychiatric consultation
  • Pay for Performance Incentive
  • Fortnightly Payouts (every two weeks)
  • HMO with Dental coverage and Psychiatric consultation
As a Real Time Analyst, you'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs
As a Real Time Analyst, you'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed nine days ago

Urgently hiring

This is a Full time job

₱40,000 – ₱54,000 per month
  • Competitive salary/benefits & Day 1 HMO
  • Opportunities for career development and skills training
  • Supportive and collaborative team environment
  • Competitive salary/benefits & Day 1 HMO
  • Opportunities for career development and skills training
  • Supportive and collaborative team environment
Manage schedules, forecast staffing, analyze metrics & ensure coverage. 2yrs WFM experience, strong analytics, communication & tool proficiency
Manage schedules, forecast staffing, analyze metrics & ensure coverage. 2yrs WFM experience, strong analytics, communication & tool proficiency
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed one day ago
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
subClassification: Recruitment - InternalRecruitment - Internal
classification: Human Resources & Recruitment(Human Resources & Recruitment)
1d ago
1d ago
Listed one day ago
  • Competitive Salary and Benefits
  • Empowerment and Career Growth in a Purpose-Driven Culture
  • Hybrid Work Arrangement (4x a month RTO)
  • Competitive Salary and Benefits
  • Empowerment and Career Growth in a Purpose-Driven Culture
  • Hybrid Work Arrangement (4x a month RTO)
Provides business analysis to the supply chain functions - review, analyze, document and validate user requirements, applications and processes.
Provides business analysis to the supply chain functions - review, analyze, document and validate user requirements, applications and processes.
subClassification: AnalystsAnalysts
classification: Consulting & Strategy(Consulting & Strategy)
1d ago
1d ago
Listed nine days ago
We offer competitive salary for qualified candidates.
We offer competitive salary for qualified candidates.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed twenty days ago
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed two days ago

This is a Full time job

₱48,000 – ₱72,000 per month
You will leader that provides direction in forecasting labor requirements and creating and managing staff schedules.
You will leader that provides direction in forecasting labor requirements and creating and managing staff schedules.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed twenty seven days ago
  • Market competitive Pay Levels
  • Hybrid
  • Retirement Benefits
  • Market competitive Pay Levels
  • Hybrid
  • Retirement Benefits
2+ years of experience as an RTA or scheduler, with hands-on experience using GAX (Genesys Administrator Ext), specifically the Pulse Outbound Dialer.
2+ years of experience as an RTA or scheduler, with hands-on experience using GAX (Genesys Administrator Ext), specifically the Pulse Outbound Dialer.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago
27d ago
Listed fourteen days ago
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed sixteen days ago
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed six hours ago

Be an early applicant

This is a Full time job

Day Shift, Pioneer Team
  • Pioneer opportunity to help build a high-performing team from the ground up
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
  • Pioneer opportunity to help build a high-performing team from the ground up
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
Planning & Insights Director role with day shift, Day 1 HMO, leading a pioneer Australian media team. Director-level experience required.
Planning & Insights Director role with day shift, Day 1 HMO, leading a pioneer Australian media team. Director-level experience required.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6h ago
6h ago
Modify my search

Receive new jobs for this search by email

Return to search results
Modify my search

Select a job

Display details here