at dnata Travel Inc.
Clark Freeport Zone, Pampanga
Support for Airport Operations in Singapore
Support for Airport Operations in Singapore
6d ago
6d ago
dnata Airport Services
(42 reviews)
Company Profile
Company overview
Industry
Airlines/Aviation
Company size
101-1,000
Primary location
Philexcel Business Park, Manuel A. Roxas Highway, Clark Freeport Philippines, Angeles, Central Luzon, Philippines
For more than five decades, dnata has established itself as an industry innovator in the Middle East, with products and services covering every aspect of the travel industry. We provide comprehensive travel services for individuals, companies and the travel trade across 27 countries. We manage everything from business and incentive travel to worldwide tour operations, including leisure, sports and active holidays. Today, our travel business represents over 30 different airlines across the region, supplies 24/7 contact centres and offers the world's best travel products and services to Corporate travellers, Leisure travellers, and the travel trade across the GCC.We are one of the world’s largest air services providers with over 20,000 employees across five continents. Part of the Emirates Group, we offer ground handling, in-flight catering, cargo and travel services in 38 countries around the world.We uphold our mission to DELIVER THE PROMISES OUR CUSTOMERS MAKE.Our Global Call Centre services spans across 4 continents managing more than 100,000 customer contracts daily with a seating capacity for 3,000 agents. The Philippine centre is in the Clark Freeport Zone, an up and coming business hub in the Philippines, in a brand new office building. The building has a capacity of 700 seats and is complimented by a suite of meeting & breakout rooms, fully equipped canteen and staff relaxation areas.
Jobs at dnata Airport Services
Based on your search activityJoin our Growing Team!
Join our Growing Team!
17d ago
17d ago
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Reviews overview
4.142 ratings in total
5
21
4
11
3
6
2
2
1
2
65%
86%
What’s it like working at dnata Airport Services?
AI summary of recent reviews
Employees at dnata Airport Services value the teamwork and friendly colleagues, creating a fun and supportive workplace environment. The diverse, multinational environment provides valuable experience working with different nationalities and passengers. Staff appreciate the opportunity to develop customer service skills and learn across different roles and departments. The company offers benefits such as shuttle services and work from home options, along with reasonable allowances.
However, there are some potential challenges to consider. Many employees have noted that salary levels are below expectations, particularly given the workload and the company's international standing. Career progression opportunities can be limited, with higher-grade positions being difficult to obtain. The shifting schedules and early morning duties can be challenging to manage, and some staff have indicated that the workload can be heavy. Additionally, work-life balance may be affected by time pressures and demanding schedules.
Recent reviews
5.0
Liaison Officer
May 2026Dasmarinas City Cavite2 to 3 years in the role, former employee
i enjoy a lot and i do my task on time
The good thingscomplete task always and be organized
The challengespractice time management and maintain it
3.0
Travel consultant
Aug 2023Angeles City Pampanga5 to 6 years in the role, current employee
No career and financial growth.
The good thingsI have a good relationship with my immediate superiors (Team Leader), they have taught me well and I have learned from them as well. My colleagues are fun to work with. What I love about this job is it makes your brain of a way to do your job correctly.
The challengesBeing with the company for almost 7 years has not given me any financial growth. Also nearly no room for career growth since positions for higher grades are hard to come by unless someone's resigned or if you are close enough to the manager, they can open a position for you.
5.0
Customer service agent
Oct 2022Clark Freeport Zone Pampanga3 to 4 years in the role, former employee
Great place to work at!
The good thingsFun workplace, there is really a teamwork here, you will be excited to go to work everyday.
with shuttle service
very work and life balance
The challengeslow salary, just basic, still good for starters! :)
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