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Listed two days ago

Workforce Analyst

at CGI (PHILIPPINES) INC.

This is a Full time job

Taguig City, Metro Manila
As a Workforce Management Agent, I ensure optimal staffing, resource alignment, and schedule management to meet SLAs and support client service.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed nine days ago

Workforce Management Analyst

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Mission-driven culture events, outreach and service opportunities
  • Collaborative office spaces and engagement activities
WFM Analyst optimizes contact center staffing, forecasting and performance to improve patient access and service levels.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed four days ago

People Insights Analyst (Human Resources Analyst)

at Studio West Philippines, Inc

This is a Full time job

Mandaluyong City, Metro Manila(Hybrid)
  • Drive people decisions with data, AI, and dashboards for a US-based company
  • Join a US team to deliver workforce insights that drive business success
  • Build impactful HR analytics and dashboards with global business leaders
Analyzes workforce data, builds HR dashboards and insights, and partners with leaders to drive workforce planning and people decisions.
subClassification: Consulting & Generalist HRConsulting & Generalist HR classification: Human Resources & Recruitment(Human Resources & Recruitment)
4d ago
Listed three days ago

Workforce Management Specialist

at Symbos CX

This is a Full time job

Mall of Asia, Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for a Workforce Management (WFM) Specialist who will play a critical role in forecasting, capacity planning, scheduling, real-time mana
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed twenty three days ago

Workforce Analyst | Hybrid in Eastwood Libis

at INTELASSIST INC.

This is a Full time job

Eastwood, Metro Manila(Hybrid)
₱45,000 – ₱55,000 per month
  • Work-Life Balance
  • Work-from-home Arrangement
  • Career Advancement
The Forecast Analyst is responsible for producing high-quality demand forecasts across multiple contact center workstreams
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
23d ago
Listed nineteen days ago

Real Time Analyst (RTA) | Night Shift | Weekends Off | HMO + 2 free dependents

at Acquire Intelligence
Urgently hiring

This is a Full time job

Ortigas, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty four days ago

Reports and Workforce Analyst

at RR Donnelley Philippines Inc.

This is a Full time job

Mandaluyong City, Metro Manila
₱35,000 – ₱45,000 per month
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed three days ago

Workforce Management Analyst 1

at Dexcom Philippines

This is a Full time job

Manila City, Metro Manila(Hybrid)
We're expanding our Resource Strategy & Optimization (RSO) organization and are looking for new talent to join our Real-Time Analyst (RTA)...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed sixteen days ago

Real Time Analyst

at NTT Business Process Outsourcing

This is a Full time job

Quezon City, Metro Manila
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed twenty four days ago

Kronos Analyst (UKG Workforce Central) at Ayala 30th

at Foundever®
Urgently hiring

This is a Full time job

Mandaluyong City, Metro Manila(Remote)
  • Career Growth Opportunity
  • Best in Class Benefits
  • Culture of Diversity, Equality, and Inclusion
Responsible for developing, testing, debugging, and managing the Kronos application. Doing Kronos/UKG Time and Attendance, Absence, and Attestation.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
24d ago•Expiring
Listed eighteen days ago

Workforce Analyst (RTA) - Quezon City

at WNS Global Services, Inc.

This is a Full time job

Eastwood, Metro Manila
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed nineteen days ago

URGENT HIRING: Workforce Queue Analyst | Onsite | Night Shift - Weekends Off

at Acquire Intelligence

This is a Full time job

Ortigas, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed seven days ago

Workforce Admin Specialist

at IDGC

This is a Full time job

Quezon City, Metro Manila
₱35,000 – ₱40,000 per month
  • Career Growth & Impact
  • Compensation & Perks
  • Company Culture & Environment
Oversees workforce planning, scheduling, attendance, reporting, and operational support for 24/7 operations. BPO experience is required.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed five days ago

Workforce Scheduler -Taguig

at Sutherland

This is a Full time job

Taguig City, Metro Manila
Sutherland is seeking an attentive and goal-oriented person to join us as a Workforce Scheduler.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed nineteen days ago

Workforce Analyst (Scheduling/Real-Time)

at IFIVE INC.

This is a Full time job

Pasig City, Metro Manila
₱40,000 – ₱43,000 per month
Competitive compensation and benefits packages HMO on Day 1, free 1 dependent (after 90 days) Regular engagement activities and events
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed ten days ago

Workforce MIS Analyst (Quezon City)

at WNS Global Services, Inc.

This is a Full time job

Quezon City, Metro Manila
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
Responsible for analyzing and interpreting data to provide insights and recommendations to the management team.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed nine days ago

Workforce Management Expert

at TDCX Philippines

This is a Full time job

Manila City, Metro Manila
  • Be a part of one of the best companies to work for in Asia
  • Excellent perks and benefits
  • Above-industry average salary
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed ten days ago

Real Time Analyst

at Transcom Worldwide (Philippines), Inc.

This is a Full time job

Pasig City, Metro Manila
  • Day 1 HMO, Accidental & Life Insurance, In-house- Online Pharmacy
  • Best in class benefits like Allowances & Scholarship Program
  • Retirement Fund, Loyalty Incentives & many more!
Transcom is looking for Real Time Analysts with experience on Real Time Queue Management, Real Time Reporting, Outage Escalation and Management.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed nine days ago

Workforce Management and Business Continuity Lead

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
WFM and BCM Lead drives forecasting, scheduling and continuity planning to optimize staffing, performance and operational resilience.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
9d ago
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