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Listed one day ago

Workforce Analyst - Executive | Bridgetowne Site

at WNS Global Services, Inc.

This is a Full time job

Quezon City, Metro Manila
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
Perform real-time management, determine schedules, and/or execute shift bids at site level.
Perform real-time management, determine schedules, and/or execute shift bids at site level.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed two days ago

Real Time Analyst | Quezon City

at TaskUs

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱45,000 per month
Real Time Analyst will be responsible for intraday performance management.
Real Time Analyst will be responsible for intraday performance management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed two days ago

Real Time Analyst (Quezon City)

at WNS Global Services, Inc.

This is a Full time job

Eastwood, Metro Manila
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eleven days ago

WFM Scheduler

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
Urgently hiring

This is a Full time job

Quezon City, Metro Manila(Hybrid)
₱40,000 – ₱54,000 per month
  • Competitive salary/benefits & Day 1 HMO
  • Opportunities for career development and skills training
  • Supportive and collaborative team environment
  • Competitive salary/benefits & Day 1 HMO
  • Opportunities for career development and skills training
  • Supportive and collaborative team environment
Manage schedules, forecast staffing, analyze metrics & ensure coverage. 2yrs WFM experience, strong analytics, communication & tool proficiency
Manage schedules, forecast staffing, analyze metrics & ensure coverage. 2yrs WFM experience, strong analytics, communication & tool proficiency
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed three days ago

URGENT - RTA (Real Time Analyst) | ETON/WCC - Onsite

at Foundever®
Urgently hiring

This is a Full time job

Makati City, Metro Manila
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed two days ago

Workforce Planner | Quezon City

at TaskUs

This is a Full time job

Quezon City, Metro Manila
₱48,000 – ₱64,000 per month
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
You will coordinate with operations and client services to be able to gather all the relevant data related to forecasting of program requirements.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed eighteen days ago

Sr. Analyst, Workforce Optimization

at Cardinal Health International Philippines Inc.

This is a Full time job

Bonifacio Global City, Metro Manila(Hybrid)
Workforce Optimization focusing on Scheduling, Forecasting and Real-Time Analysis.
Workforce Optimization focusing on Scheduling, Forecasting and Real-Time Analysis.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
18d ago
18d ago
Listed twelve hours ago

Workforce Management Analyst

at Ateneo de Manila University
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
Workforce Management Analyst III will assist in monitoring, and analyzing the University’s workforce complement vis-à-vis employee capabilities
Workforce Management Analyst III will assist in monitoring, and analyzing the University’s workforce complement vis-à-vis employee capabilities
subClassification: Organisational DevelopmentOrganisational Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
12h ago
12h ago
Listed three days ago

Talent Acquisition Reporting Analyst

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
subClassification: Recruitment - InternalRecruitment - Internal
classification: Human Resources & Recruitment(Human Resources & Recruitment)
3d ago
3d ago
Listed twenty two days ago

Sr Analyst Workforce Management (WFM) | Weekends Off

at Stark Asia Solutions Inc.

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
Seeking an experienced WFM Senior Analyst with a strong background in scheduling, capacity planning, forecasting, and workforce optimization.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed eleven days ago

URGENT: Real Time Analyst- Taguig

at Sutherland

This is a Full time job

Taguig City, Metro Manila
We offer competitive salary for qualified candidates.
We offer competitive salary for qualified candidates.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed eighteen days ago

Data Analyst

at Emerson Electric (Asia) Limited - ROHQ

This is a Full time job

Mandaluyong City, Metro Manila(Hybrid)
  • Career Growth Opportunities
  • Hybrid Work Arrangement
  • Mid shift
  • Career Growth Opportunities
  • Hybrid Work Arrangement
  • Mid shift
Let's join a team that not only values contributions but also cares about your growth, well-being, and success. Let's go!
Let's join a team that not only values contributions but also cares about your growth, well-being, and success. Let's go!
subClassification: Mathematics, Statistics & Information SciencesMathematics, Statistics & Information Sciences
classification: Science & Technology(Science & Technology)
18d ago
18d ago
Listed twenty one days ago

HR Information System Analyst (Workday)

at Energy Development Corporation

This is a Full time job

Pasig City, Metro Manila(Hybrid)
  • Competitive compensation and benefits.
  • Opportunities for career growth
  • Awarded by HR Asia as one of the best companies to work for.
  • Competitive compensation and benefits.
  • Opportunities for career growth
  • Awarded by HR Asia as one of the best companies to work for.
The job manages and supports HR information systems (i.e. Workday) to optimize employee data, HR processes, and reporting.
The job manages and supports HR information systems (i.e. Workday) to optimize employee data, HR processes, and reporting.
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
21d ago
21d ago
Listed twenty nine days ago

Forecasting and Capacity Planning Analyst

at NTT Business Process Outsourcing
Expiring soon

This is a Full time job

Quezon City, Metro Manila
  • Diverse and inclusive work environment
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago
29d ago
Listed twenty two days ago

Real Time Analyst

at NTT Business Process Outsourcing

This is a Full time job

Quezon City, Metro Manila
  • Diverse and inclusive work environment
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twenty two days ago

Revenue Operations Analyst (US Based Client)

at INTELASSIST INC.

This is a Full time job

Eastwood, Metro Manila(Remote)
₱60,000 – ₱90,000 per month
  • Work-Life Balance
  • Competitive Salary
  • "Family-Oriented" Culture
  • Work-Life Balance
  • Competitive Salary
  • "Family-Oriented" Culture
The role requires comfort working with large datasets, partnering closely with Sales, Finance, and external vendors.
The role requires comfort working with large datasets, partnering closely with Sales, Finance, and external vendors.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Accounting(Accounting)
22d ago
22d ago
Listed seventeen days ago

Capacity Plan Specialist

at Sun Life Global Solutions – Philippines

This is a Full time job

Taguig City, Metro Manila(Hybrid)
As a Capacity Planning Specialist, you will leverage projected work volumes, along with staffing data to develop forward-looking strategies.
As a Capacity Planning Specialist, you will leverage projected work volumes, along with staffing data to develop forward-looking strategies.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twenty one days ago

WFM Real Time Analyst

at VXI Global Holdings B.V. (Philippines)

This is a Full time job

Quezon City, Metro Manila
  • Pay for Performance Incentive
  • Fortnightly Payouts (every two weeks)
  • HMO with Dental coverage and Psychiatric consultation
  • Pay for Performance Incentive
  • Fortnightly Payouts (every two weeks)
  • HMO with Dental coverage and Psychiatric consultation
As a Real Time Analyst, you'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs
As a Real Time Analyst, you'll be responsible for real-time management of the center and/or program’s service level performance and other KPIs
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
21d ago
Listed eighteen days ago

Workforce (WFM) MANAGER | Shaw and Eastwood Site | Dayshift

at Acquire Intelligence

This is a Full time job

Mandaluyong City, Metro Manila
  • Dayshift, Work-life balance
  • Annual Performance-based appraisal
  • HMO for you + 2 free dependents upon reg
  • Dayshift, Work-life balance
  • Annual Performance-based appraisal
  • HMO for you + 2 free dependents upon reg
What are you waiting for? Come for a career, stay for the fun!
What are you waiting for? Come for a career, stay for the fun!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed three days ago

WFM Team Lead - BGC Taguig

at INFOSYS BPM LIMITED Philippine Branch

This is a Full time job

Bonifacio Global City, Metro Manila
  • Day 1 HMO with 2 FREE Dependents
  • Day 1 HMO with 2 FREE Dependents
Join our growing company as a WFM Team Lead (Workforce Management). Various growth opportunities await you!
Join our growing company as a WFM Team Lead (Workforce Management). Various growth opportunities await you!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed seventeen days ago

Workforce Management Analyst I

at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Assists with forecasting demand, building and maintaining schedules, monitoring intraday performance & preparing standard workforce reports.
Assists with forecasting demand, building and maintaining schedules, monitoring intraday performance & preparing standard workforce reports.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed eleven days ago

WFM Senior Manager

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
Urgently hiring

This is a Full time job

Quezon City, Metro Manila(Hybrid)
  • Competetive Salary & Benefits (Day 1 HMO)
  • Work in a positive and supportive environment
  • Career growth in a dynamic global WFM environment
  • Competetive Salary & Benefits (Day 1 HMO)
  • Work in a positive and supportive environment
  • Career growth in a dynamic global WFM environment
WFM experience from ground up. Capacity planning, forecasting, reporting, and WFM leadership with data-driven insights and stakeholder management.
WFM experience from ground up. Capacity planning, forecasting, reporting, and WFM leadership with data-driven insights and stakeholder management.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
11d ago
Listed fifteen hours ago

Business Operations Specialist

at PENBROTHERS

This is a Full time job

Mandaluyong City, Metro Manila(Remote)
This role supports daily operations, workforce coordination, client comms, and project execution to ensure efficient service delivery.
This role supports daily operations, workforce coordination, client comms, and project execution to ensure efficient service delivery.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
15h ago
15h ago
Listed eighteen days ago

URGENT: Workforce Manager; Workforce Planning Manager; Workforce Supervisor

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed twenty three days ago

Recruitment Analytics - Talent Acquisition

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
Expiring soon

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
Will assist the Talent Acquisition team in developing ad hoc reports using Access, Pivot, and Power BI to address business needs.
subClassification: Recruitment - InternalRecruitment - Internal
classification: Human Resources & Recruitment(Human Resources & Recruitment)
23d ago
23d ago
Listed sixteen days ago

URGENT: Workforce Manager; Workforce Planning Manager; Workforce Supervisor

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
  • 13th Month
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Sick Leaves - convertible to cash
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
The WFM Manager leads a team of analysts and serves as the key partner to Operations in maintaining performance, and workforce efficiency.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed seven days ago

WFM Associate Process Specialist - BGC

at INFOSYS BPM LIMITED Philippine Branch

This is a Full time job

Bonifacio Global City, Metro Manila
  • Day 1 HMO with 2 FREE Dependents
  • Outstanding growth opportunities
  • Great Place To Work Certified
  • Day 1 HMO with 2 FREE Dependents
  • Outstanding growth opportunities
  • Great Place To Work Certified
Join our growing company as a WFM associate in BGC. Various growth opportunities await you!
Join our growing company as a WFM associate in BGC. Various growth opportunities await you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
7d ago
Listed four days ago

Workforce Supervisor | Quezon City

at TaskUs

This is a Full time job

Quezon City, Metro Manila
₱48,000 – ₱72,000 per month
You will leader that provides direction in forecasting labor requirements and creating and managing staff schedules.
You will leader that provides direction in forecasting labor requirements and creating and managing staff schedules.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
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