Startek is not responsible for any fraudulent representing the company.
Startek is not responsible for any fraudulent representing the company.
7d ago
7d ago
STARTEK
(242 reviews)
Company Profile
Company overview
Website
Industry
Business Support Services
Company size
More than 10,000
Primary location
Buendia Avenue, Makati City, Metro Manila, Philippines
STARTEK Philippines is a global provider of business process outsourcing (BPO) services with over 13,000 employees and has been committed for over 25 years to making a positive impact on our clients’ business results. Our company mission is to enable and empower our Brand Warriors to fight for our clients’ brands every day to return value to our stakeholders. We answer the demands of global businesses in fiercely competitive markets, partnering with our clients to reach the goal congruency necessary to deliver superior customer results, beginning with our Brand Warriors.Our focus is on creating high-value customized support solutions for our clients and delivering increased customer satisfaction and Net Promoter Scores. As a trusted sourcing partner, our clients’ business objectives become our business objectives. Every day, we strive to better understand our clients’ competitive and market challenges so that we can play a more effective role as a trusted sourcing partner. We build customer loyalty and reduce total cost of ownership through specific actionable continuous improvement efforts.We are looking for employees who have the passion, dedication, responsibility and enthusiasm that embody a warrior spirit.Our Brand Warriors are on the front lines every day promoting and protecting our clients’ brands by providing excellent customer service. They help build brand loyalty through every transaction they have with customers.At STARTEK, our Brand Warrior agents are the most important part of our company. They represent some of the biggest and best companies in the world and work with the newest in technology products.Think you have what it takes? Do you like working with the latest technology and providing great customer service? Helping people and providing great customer service is what we do at STARTEK. There is even more: benefits, rewards, and career advancement opportunities.
Jobs at STARTEK
Based on your search activityStartek is not responsible for any fraudulent representing the company.
Startek is not responsible for any fraudulent representing the company.
7d ago
7d ago
Gallery photos
Reviews overview
4.1242 ratings in total
5
111
4
74
3
43
2
7
1
7
82%
90%
What’s it like working at STARTEK?
AI summary of recent reviews
Employees at STARTEK consistently praise the friendly and comfortable work environment, highlighting the supportive colleagues and team leaders who create a positive workplace culture. The company is recognised for its timely and accurate payroll, and is seen as a good starting point for those new to the BPO industry, with established processes and quality training. Additionally, STARTEK demonstrates a commitment to employee retention by offering transfers to different accounts when needed.
However, there are some potential challenges to consider. Many employees have noted that the salary is lower compared to other BPO companies and may not fully align with living expenses or workload demands. The workload can be demanding at times, with some reports of high pressure and limited manpower. There are also mixed views on management, with some employees expressing concerns about consistency and responsiveness to employee issues. Finally, salary growth may be limited even with promotions or career progression.
Recent reviews
5.0
Customer Service Representative
Mar 2026Makati City Metro ManilaLess than 1 year in the role, former employee
Challenging and pressured
The good thingsWork environment was really enjoyable, workmates are easy to approach
The challengesNothing majority that needs to be improve
4.0
CSR
Oct 2025Taguig City Metro Manila2 to 3 years in the role, former employee
believe in your self, and love what you doing.
The good thingsI enjoyed working with my them, and the work place is so comfortable
The challengesit enhance my skills,
5.0
Customer Service Specialist
Jul 2025Makati City Metro Manila2 to 3 years in the role, former employee
Great and i will never forget
The good thingsThey are great and friendly environment
The challengesSalary is low. and theres a lot of changes
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