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Show 8 jobs at Optimized Customer Solutions Incorporated
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Listed twenty one hours ago

Client Success Enablement Specialist

at SUMO Services Corporation

This is a Full time job

Quezon City, Metro Manila(Remote)
₱60,000 – ₱75,000 per month
  • Permanent Work From Home
  • Permanent Dayshift
  • Permanent Work From Home
  • Permanent Dayshift
Role is responsible to Design and automate full customer journeys using Go High Level Workflows
Role is responsible to Design and automate full customer journeys using Go High Level Workflows
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
21h ago
21h ago
Listed six days ago

Customer Service Representative (Retail/E-commerce account)

at KMC Solutions

This is a Full time job

Makati City, Metro Manila
  • Support global retail and e-commerce customers across channels
  • Enjoy HMO, wellness perks, and unlimited MadMax Coffee onsite
  • Grow your career in a fast-paced and customer-focused environment
  • Support global retail and e-commerce customers across channels
  • Enjoy HMO, wellness perks, and unlimited MadMax Coffee onsite
  • Grow your career in a fast-paced and customer-focused environment
Deliver omnichannel retail support and create seamless customer experiences in a fast-paced BPO environment.
Deliver omnichannel retail support and create seamless customer experiences in a fast-paced BPO environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed one day ago

Data Analyst

at Isuzu Philippines Corporation

This is a Full time job

Laguna, Calabarzon(Hybrid)
  • Competitive compensation and benefits package
  • Work-life balance culture
  • Development opportunities
  • Competitive compensation and benefits package
  • Work-life balance culture
  • Development opportunities
Responsible for handling all IPC Customer and Dealer Management System activities, including coordination to dealer network and report creation.
Responsible for handling all IPC Customer and Dealer Management System activities, including coordination to dealer network and report creation.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed nineteen hours ago

Customer Experience Specialist

at AIA Philippines

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • Competitive Compensation and Benefit Package
  • Great Place to Work Certified
  • Best Place to Work Certified
  • Competitive Compensation and Benefit Package
  • Great Place to Work Certified
  • Best Place to Work Certified
Responsible for driving customer feedback management system and delivering experience improvements across the enterprise.
Responsible for driving customer feedback management system and delivering experience improvements across the enterprise.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
19h ago
19h ago
Listed thirteen days ago

Customer Experience Analytics Manage

at VXI Global Holdings B.V. (Philippines)

This is a Full time job

Metro Manila(Remote)
  • HMO with dental benefits(applicable to 3 dependents based on employee's tenure)
  • Performance-based Incentives
  • Bi-weekly payout
  • HMO with dental benefits(applicable to 3 dependents based on employee's tenure)
  • Performance-based Incentives
  • Bi-weekly payout
The Analytics Manager will be responsible for building and designing reporting dashboards, performing advanced analysis, improving processes.
The Analytics Manager will be responsible for building and designing reporting dashboards, performing advanced analysis, improving processes.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
13d ago
13d ago
Listed sixteen days ago

Prior Authorization | Healthcare CSR | with 21K* Sign On Bonus!

at Ista Personnel Solutions Inc.

This is a Full time job

Makati City, Metro Manila
₱24,500 – ₱30,000 per month
  • Competitive Salary + Attendance Bonus
  • 10%-night differential
  • Paid time off
  • Competitive Salary + Attendance Bonus
  • 10%-night differential
  • Paid time off
Prior Authorization Specialist
Prior Authorization Specialist
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
16d ago
Listed five days ago

Process Improvement Manager

at UnifyCX

This is a Full time job

Quezon City, Metro Manila
₱160,000 – ₱190,000 per month
We are looking for a results-driven Process Improvement Analyst to support continuous improvement initiatives within a UnifyCX program.
We are looking for a results-driven Process Improvement Analyst to support continuous improvement initiatives within a UnifyCX program.
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
5d ago
5d ago
Listed six days ago

Associate Director – Engagement Services

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
Urgently hiring

This is a Full time job

Quezon City, Metro Manila(Hybrid)
Partner with leaders to drive CX innovation, solutioning, and delivery, creating scalable BPO solutions that deliver real business impact.
Partner with leaders to drive CX innovation, solutioning, and delivery, creating scalable BPO solutions that deliver real business impact.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed twelve days ago

Senior Manager - Continuous Improvement

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE

This is a Full time job

Metro Manila(Hybrid)
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
  • Competitive Compensation & Benefits!
  • Work with our talented and multicultural team!
  • Competitive Compensation and Benefits
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
The primary objective of this role is to initiate and lead continuous improvement projects aimed at enhancing key performance indicators (KPIs).
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed one day ago

Conversion Rate Optimization Specialist | Ortigas | Day Shift | Up to PHP120K

at Emapta

This is a Full time job

Metro Manila
Up to PHP120K, Day Shift, Weekends Off, Day 1 HMO
  • Newly established team
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
  • Newly established team
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
Conversion Rate Optimization Specialist role earning PHP120K with day shift, weekends off, Day 1 HMO, requiring CRO and experimentation expertise.
Conversion Rate Optimization Specialist role earning PHP120K with day shift, weekends off, Day 1 HMO, requiring CRO and experimentation expertise.
subClassification: Direct Marketing & CRMDirect Marketing & CRM
classification: Marketing & Communications(Marketing & Communications)
1d ago
1d ago
Listed fourteen days ago

Customer Service Quality Analyst

at Woolworths Group International

This is a Full time job

Pasig City, Metro Manila
  • Australian company - no more night shifts!
  • Great company culture
  • Learning and development opportunities available
  • Australian company - no more night shifts!
  • Great company culture
  • Learning and development opportunities available
You will conduct regular evaluations of customer service interactions, including phone calls, and email communications and assess agents' performance.
You will conduct regular evaluations of customer service interactions, including phone calls, and email communications and assess agents' performance.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twelve hours ago

Deal Operations Support (Remote)

at KMC Solutions

This is a Full time job

Bonifacio Global City, Metro Manila(Remote)
₱50,000 – ₱60,000 per month
Join KMC Solutions as Deal Operations Support! Drive transaction efficiency, ensure data accuracy, and support buying program operations.
Join KMC Solutions as Deal Operations Support! Drive transaction efficiency, ensure data accuracy, and support buying program operations.
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Sales(Sales)
12h ago
12h ago
Listed twenty seven days ago

Odoo ERP Support & Implementation Specialist | WFH

at Acquire Intelligence
Expiring soon

This is a Full time job

Manila City, Metro Manila(Remote)
₱100,000 – ₱120,000 per month
  • Competitive salary, health benefits, and work-from-home setup.
  • Competitive salary, health benefits, and work-from-home setup.
Join a global Odoo ERP team driving end-to-end implementation, optimization, and innovation across core business operations remotely.
Join a global Odoo ERP team driving end-to-end implementation, optimization, and innovation across core business operations remotely.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
27d ago
27d ago
Listed nine days ago

Merchant Support Analyst, SPX Express

at SPX PHILIPPINES INC.

This is a Full time job

Mandaluyong City, Metro Manila
Handle merchant inquiries, issues, and escalations across support channels. Identify recurring issues and recommend process or product improvements.
Handle merchant inquiries, issues, and escalations across support channels. Identify recurring issues and recommend process or product improvements.
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
9d ago
9d ago
Listed two days ago

Customer Service/Technical Support Represenatitve

at Enable PH

This is a Full time job

Mandaluyong City, Metro Manila
₱20,000 – ₱25,000 per month
  • Stability & Competitive Package
  • Career Growth & Learning
  • Supportive Work Environment
  • Stability & Competitive Package
  • Career Growth & Learning
  • Supportive Work Environment
The Customer Success Associate will be responsible for ensuring our customers have a seamless post-sales and repair experience.
The Customer Success Associate will be responsible for ensuring our customers have a seamless post-sales and repair experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
2d ago
Listed fifteen hours ago

Chatbot Specialist

at Millennial Zeal Technology Corporation

This is a Full time job

Ortigas, Metro Manila
The Chatbot Specialist is responsible for managing customer interactions through AI-powered chatbot platforms & digital communication channels.
The Chatbot Specialist is responsible for managing customer interactions through AI-powered chatbot platforms & digital communication channels.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
15h ago
15h ago
Listed twenty eight days ago

Customer Support Analyst (Technical – Finance)

at OAMPI Inc.
Expiring soon

This is a Full time job

Makati City, Metro Manila
₱35,000 – ₱39,000 per month
  • Competitive compensation
  • Career growth
  • Work-life balance
  • Competitive compensation
  • Career growth
  • Work-life balance
In this role, you will deliver exceptional client support and help optimize how clients use our financial software solutions.
In this role, you will deliver exceptional client support and help optimize how clients use our financial software solutions.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
28d ago
28d ago
Listed sixteen days ago

Growth Product Specialist | WFH | Weekends Off | Up to PHP75K+ PHP90K SOB

at Emapta

This is a Full time job

Metro Manila(Remote)
Up to PHP75K, 100% Remote, Weekends Off
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
  • Unlimited upskilling through Emapta Academy courses
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Mentorship and exposure to global leaders and teams
  • Unlimited upskilling through Emapta Academy courses
Up to PHP75K | 100% Remote | Weekends Off | Fintech Growth Product role focused on analytics, experimentation, and conversion optimization.
Up to PHP75K | 100% Remote | Weekends Off | Fintech Growth Product role focused on analytics, experimentation, and conversion optimization.
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
16d ago
16d ago
Listed one day ago

Customer Success Manager - On-site (BGC) | US Account

at HGS Offshore Staffing Solutions

This is a Full time job

Metro Manila
₱45,000 – ₱50,000 per month
Be the first point of contact for customers, helping them resolve technical issues, navigate workflows, and ensure smooth product experiences.
Be the first point of contact for customers, helping them resolve technical issues, navigate workflows, and ensure smooth product experiences.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
1d ago
1d ago
Listed twenty days ago

Omni-Channel Customer Experience Specialist

at BEAWESOME, INC.

This is a Full time job

Davao City, Davao del Sur
₱17,000 – ₱23,000 per month
  • Non-toxic, relaxed, and people-first work culture
  • Support fashion and lifestyle brands you’ll actually enjoy
  • Competitive salary, career growth, and real work-life balance
  • Non-toxic, relaxed, and people-first work culture
  • Support fashion and lifestyle brands you’ll actually enjoy
  • Competitive salary, career growth, and real work-life balance
Work with lifestyle brands you love in a fun, people-first BPO that values culture, growth, and genuine teamwork.
Work with lifestyle brands you love in a fun, people-first BPO that values culture, growth, and genuine teamwork.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed eight days ago

Customer Service Representative (Retail/E-commerce experience/US Shift)

at KMC Solutions

This is a Full time job

Metro Manila(Remote)
The CSR serves as the primary point of contact for a high-value customer base, delivering premium service.
The CSR serves as the primary point of contact for a high-value customer base, delivering premium service.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
8d ago
Listed twenty six days ago

Strategic Customer Success Advocate (Enterprise Accounts)

at Civicom Pacific Corp.
Expiring soon

This is a Full time job

Ayala Alabang, Metro Manila(Hybrid)
  • To create and be part of something truly remarkable
  • Competitive salary package & regularization in as early as 3 mos
  • A company-sponsored Gym Membership and Q1, Q2, Q3 Performance Bonuses
  • To create and be part of something truly remarkable
  • Competitive salary package & regularization in as early as 3 mos
  • A company-sponsored Gym Membership and Q1, Q2, Q3 Performance Bonuses
We are seeking an energetic team member committed to building client relationships and ensuring our clients continue to receive exceptional service.
We are seeking an energetic team member committed to building client relationships and ensuring our clients continue to receive exceptional service.
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
26d ago
26d ago
Listed twenty two days ago

SaaS Implementation Consultant

at TwistResources, Inc.

This is a Full time job

Clark Freeport Zone, Pampanga
₱60,000 – ₱90,000 per month
  • HMO coverage starting from your first day
  • Plenty of PTO credits
  • Morning shift (Weekends Off)
  • HMO coverage starting from your first day
  • Plenty of PTO credits
  • Morning shift (Weekends Off)
Looking for an Implementation Specialist, preferrably with HRIS Experience
Looking for an Implementation Specialist, preferrably with HRIS Experience
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
22d ago
22d ago
Listed twenty three days ago

Sales Support Specialist

at VIVANT CORPORATION
Expiring soon

This is a Full time job

Makati City, Metro Manila(Hybrid)
Supports client switching and onboarding processes to ensure compliant, efficient, and seamless customer conversion activities.
Supports client switching and onboarding processes to ensure compliant, efficient, and seamless customer conversion activities.
subClassification: Sales CoordinatorsSales Coordinators
classification: Sales(Sales)
23d ago
23d ago
Listed twenty two days ago

Service Delivery Solutions Analyst

at SupportNinja

This is a Full time job

Metro Manila(Hybrid)
Reviews sales deals, ensures operational feasibility, and aligns solutions with delivery standards across teams.
Reviews sales deals, ensures operational feasibility, and aligns solutions with delivery standards across teams.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
22d ago
22d ago
Listed twelve days ago

Customer Retention Manager

at CTT.Synergy Corporation

This is a Full time job

Metro Manila(Hybrid)
₱45,000 – ₱60,000 per month
  • We provide annual leaves, HMO, insurance, allowances, and flexible schedules.
  • We are tech-driven best for individuals who wants innovation at work.
  • Core of the Business is People Development and Growth
  • We provide annual leaves, HMO, insurance, allowances, and flexible schedules.
  • We are tech-driven best for individuals who wants innovation at work.
  • Core of the Business is People Development and Growth
Lead customer service excellence. Drive satisfaction, manage high-performing teams, and shape strategic growth.
Lead customer service excellence. Drive satisfaction, manage high-performing teams, and shape strategic growth.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed five days ago

NON-VOICE w/ SOB | Digital Marketing Support (CHAT & TICKETING)

at Concentrix Philippines

This is a Full time job

Quezon City, Metro Manila
₱30,000 – ₱40,000 per month
The Customer Support Specialist (Ticketing), deliver real-time assistance to global advertisers via chat, email, and ticketing.
The Customer Support Specialist (Ticketing), deliver real-time assistance to global advertisers via chat, email, and ticketing.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed nineteen days ago

CX Manager

at VXI Global Holdings B.V. (Philippines)

This is a Full time job

Metro Manila(Hybrid)
  • HMO with dental benefits(applicable to 3 dependents based on employee's tenure)
  • Performance-based Incentives
  • Bi-weekly payout
  • HMO with dental benefits(applicable to 3 dependents based on employee's tenure)
  • Performance-based Incentives
  • Bi-weekly payout
The Analytics Manager will be responsible for building and designing reporting dashboards, performing advanced analysis, improving processes.
The Analytics Manager will be responsible for building and designing reporting dashboards, performing advanced analysis, improving processes.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
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