We're looking for an organized and detail oriented Patient Care Coordinator to support a U.S. based client.
We're looking for an organized and detail oriented Patient Care Coordinator to support a U.S. based client.
16d ago
16d ago
CiviCom
(43 reviews)
Company Profile
Company overview
Website
Industry
Business Support Services
Specialities
Buy Forward: We give 5-10% of earnings to charity, Grown from 12 to 500+ employees since 2010
Company size
101-1,000
Primary location
1222 Acacia Avenue, Muntinlupa City, Metro Manila, Philippines
Civicom is a group of people working together to create value for others. We try to do it exceptionally well because we believe we’re creating something remarkable.We care about great work, not a great job description. We enjoy the challenge of hard work and willingly put our hearts into what we do because we believe that we are creating something remarkable. Here, we know that the daily grind is not just about showing up. It’s about making a difference. You are not just a statistic at Civicom. You are an important piece of the puzzle. You are needed. You are a valued member of the team.
Jobs at CiviCom
Based on your search activityat Civicom Pacific Corp.
Ayala Alabang, Metro Manila
This is a virtual position, you will be greeting incoming patients with a smile and reviewing their information to verify insurance coverage...
This is a virtual position, you will be greeting incoming patients with a smile and reviewing their information to verify insurance coverage...
12d ago
12d ago
Our mission statement
Our DNA: The VBR FrameworkTo understand our success, you must understand VBR. It is the code we live by:V — Amazing Customer Value: This is the starting point of everything we do. We enjoy the challenge of serving customers well and treating them as true partners.B — Always Getting Better: We want to be the Best. We strive for continuous improvement everywhere. We remain flexible, inventive, and aim to change faster than the world around us.R — Doing the Right Thing: Integrity is doing the right thing when it’s not the easy thing. It means facing reality unflinchingly and making the hard calls with personal and intellectual integrity.
Gallery photos
Reviews overview
3.943 ratings in total
5
23
4
8
3
3
2
4
1
5
86%
74%
What’s it like working at CiviCom?
AI summary of recent reviews
CiviCom stands out for its supportive and inclusive culture where employees feel valued and respected. The company demonstrates strong servant leadership with management who support rather than micromanage their teams. Employees appreciate the flexible working arrangements, including hybrid options and fixed Sunday-Monday off schedules. The company's commitment to charity and regular employee recognition through bonuses and appreciation are consistently highlighted as positive aspects.
However, there are areas for improvement, including the need to modernise office facilities and address concerns about career advancement opportunities, particularly in non-managerial roles. Some employees note that salary increases are infrequent and compensation may be lower compared to market rates. There are also concerns about workload distribution in certain departments, with some teams experiencing heavy workloads due to limited staffing.
Recent reviews
5.0
Specialist
Mar 2026Ayala Alabang Muntinlupa City Metro Manila1 to 2 years in the role, current employee
Good Opportunity for Fresh Graduates or Seeking a Career Change
The good thingsThere's work-life balance in this company and salary is competitive for Fresh Graduates and entry level. Managers are very considerate and they don't micromanage their employees.
The challengesDue to the nature as a BPO company, unless you have a managerial role or an HR staff the job positions here feel dead-end. It seems this company is only a good stepping stone.
5.0
Virtual Patient Care Coorndinator
Feb 2026Alabang Muntinlupa City Metro Manila1 to 2 years in the role, current employee
A buy forward company that truly cares to everyone.
The good things This company truly cares about their employees. Management is supportive, growth is encouraged, and everyone is treated with respect. It’s a great place to work and feel valued.
The challengesNone so far, nothing to complain
5.0
Manager
Feb 2026Alabang Muntinlupa City Metro Manila2 to 3 years in the role, current employee
A company that truly values its people
The good thingsI’ve been with the company for three years, and I can confidently say it has been an amazing place to work. During my time here, I’ve had countless opportunities to expand my skills and develop new ones, thanks to a management team that fosters a truly collaborative and supportive environment. What stands out most to me is the genuine recognition for contributions and accomplishments. This is the first company where I’ve truly felt valued for the work I do. The culture is positive, inclusive, and team-oriented. Everyone is willing to support one another to succeed together.
The challengesNone that I can think of.
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