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Listed eighteen days ago
The Lead – Capacity Planner will be responsible in managing capacity planning and forecasting for assigned clients.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
18d ago
Listed two days ago

This is a Full time job

Quezon City, Metro Manila
₱60,000 – ₱75,000 per month
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
This position is responsible for overseeing real-time operations, forecasting, scheduling, and reporting functions to ensure optimal staffing
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed fourteen days ago

This is a Full time job

Quezon City, Metro Manila
₱35,000 – ₱40,000 per month
  • Career Growth & Impact
  • Compensation & Perks
  • Company Culture & Environment
Oversees workforce planning, scheduling, attendance, reporting, and operational support for 24/7 operations. BPO experience is required.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed one day ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • One-time Work From Home allowance, connectivity allowance and wellness allowance
  • Collaborative office spaces and engagement activities
Leads workforce management, quality assurance and knowledge operations to optimize staffing, service levels and contact center performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed four days ago
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed two days ago

This is a Full time job

Quezon City, Metro Manila
₱45,000 – ₱60,000 per month
  • Competitive Salary Package and Benefits
  • HMO + 1 Free Dependent
  • Career Growth
This is your chance to take the next step toward an exciting career with WNS, where you can grow, thrive, and be part of a dynamic team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed nine days ago
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for a Workforce Management (WFM) Specialist who will play a critical role in forecasting, capacity planning, scheduling, real-time mana
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed one day ago
The Business People Enablement, Capability & Workforce Management Lead is responsible for creating a productive, organized, engaging, and...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed eighteen days ago
  • Competetive Salary & Benefits
  • Day 1 HMO
  • Supportive and collaborative team environment
Lead capacity planning, forecasting, scheduling, and RTA operations. Drive staffing strategies, optimize performance, and support business goals.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed six days ago

This is a Full time job

Makati City, Metro Manila(Remote)
₱35,000 – ₱40,000 per month
Work at the comfort of your home twice a week, plus work equipment will be provided
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed four days ago

at Private Advertiser

This is a Full time job

Taguig City, Metro Manila
₱50,000 – ₱55,000 per month
Workforce Management Scheduler
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed one day ago
Join us as a Workforce Planning Officer! Drive efficiency, optimize staffing, and shape the future of a fast-growing, dynamic organization
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty four days ago
  • Performance Incentive
  • Work Life Balance
  • Healthy Work Environment
We are seeking a highly organized and detail-oriented Senior Executive Workforce MIS to join our team.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d agoExpiring
Listed three days ago
3-5 years of experience in Workforce Management, Support Enablement, Client Support Delivery, Quality Management, or a related support leadership func
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed fifteen days ago
  • Be a part of one of the best companies to work for in Asia
  • Excellent perks and benefits
  • Above-industry average salary
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed one day ago
As the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role responsible for driving the strategic...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed sixteen days ago
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Mission-driven culture events, outreach and service opportunities
  • Collaborative office spaces and engagement activities
WFM Analyst optimizes contact center staffing, forecasting and performance to improve patient access and service levels.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed twenty four days ago
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d agoExpiring
Listed seventeen days ago
We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed sixteen days ago
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed seventeen days ago
We’re seeking a detail-oriented and proactive Workforce Management Specialist to optimize staffing, streamline operations, and drive efficiency.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed four days ago
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG
Champion your expertise with us and discover what's #BetterWithSSG!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
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