TDCX
    (395 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Information Technology Services

    Specialities

    Above-industry-average compensation packages, First-rate workspaces

    Company size

    1,001-5,000

    Primary location

    21st Floor Robinsons Cyberscape Gamma, Topaz & Ruby Roads, Ortigas Center, Pasig City
    Who is TDCX?Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

    Jobs at TDCX

    Based on your search activity

    at TDCX Philippines
    Cebu City, Cebu
    Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
    Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
    classification: Manufacturing, Transport & LogisticsManufacturing, Transport & Logistics
    1d ago
    1d ago

    at TDCX Philippines
    Metro Manila
    Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey at TDCX!
    Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey at TDCX!
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    9d ago
    9d ago

    Our mission statement

    TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

    Gallery photos

    Reviews overview

    4.5395 ratings in total
    5
    298
    4
    43
    3
    16
    2
    15
    1
    23
    97%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends

    What’s it like working at TDCX?

    AI summary of recent reviews

    Employees at TDCX appreciate the competitive salary and incentives, along with numerous perks and employee appreciation initiatives. The friendly and supportive colleagues create a strong sense of camaraderie, whilst the excellent facilities and pleasant ambiance contribute to a positive working environment. Many value the training programmes and opportunities to learn new skills across various projects, and the company culture is frequently praised for its BeMore values, employee engagement, and recognition of hard work.

    However, there are some potential challenges to consider. Management approaches can vary, with some employees noting concerns about micromanagement, target-setting, and the need for greater trust in team members. Leave approval can be challenging to secure, and account stability may be affected by seasonal projects or downsizing, leading to redeployment. The shift to back-to-office arrangements has reduced flexibility for some, and performance metrics may sometimes feel disconnected from the day-to-day realities of the role.

    Recent reviews

    5.0
    Customer Service Representative
    Mar 2026
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    At TDCX I supported my family and gained new skills that advanced my customer service career.
    The good thingsMy experience at TDCX has been rewarding both personally and professionally. It provided financial stability that supported my family, while also giving me opportunities to learn new skills and grow within the operations and customer service industry.
    The challengesOne of the challenges I experienced was dealing with favoritism among some team leads. While it was difficult at times, it taught me resilience, professionalism, and the importance of focusing on my own performance and growth rather than external factors.
    2.0
    Customer Care Specialist
    Mar 2026
    Cebu City CebuLess than 1 year in the role, former employee
    Mentally draining, Toxic management and Biased based promotion
    The good thingsThe salary and the incentives if you're able to meet up with the account's high standards
    The challengesThe Pay Disputes upon hiring. Most of my colleague still has pending salary disputes that wasn't resolved. The management on the account inside the production floor is toxic.
    2.0
    Support Ambassador
    Aug 2025
    Apas Cebu City CebuLess than 1 year in the role, former employee
    Overall, it was toxic and Leveling up your Depression
    The good thingsThe salary was good.
    The challengesPoor management and toxic
    Ratings for TDCX are shared as-is from employees in line with our community guidelines
    Find out more about working at TDCX. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.