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Listed fourteen hours ago

Contact Center Workforce and Quality Analyst

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Collaborative office spaces and engagement activities
Supports workforce planning, quality assurance and contact center performance to achieve service goals.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
Listed two hours ago

Quality Assurance Analyst - Seasonal

at ResultsCX
Be an early applicant

This is a Full time job

Pasig City, Metro Manila
We are looking for a detail-oriented and analytical Quality Assurance Analyst - Seasonal to join our contact center team. The Quality Assurance...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2h ago
Listed ten hours ago

🚨 Urgent Hiring: QA Analyst (Seasonal/Project-Based)

at ResultsCX

This is a Full time job

Pasig City, Metro Manila(Remote)
Providing expert observations on Results Associates’ customer interactions by reviewing and auditing incidents, calls, emails, chat.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
10h ago
Listed four days ago

URGENT: Quality Assurance Lead (QA Lead); Quality Analyst Lead; BPO Experience

at HCL Technologies Philippines Inc

This is a Full time job

Taguig City, Metro Manila
  • ABOVE Market Salary Packages!
  • HMO Benefit w/ FREE 3 Dependents (All in Day 1) & Life Insurance for Employee
  • Leave Credits (Eligible for Cash Conversion)
Leads quality monitoring, compliance, and continuous improvement initiatives across BPO operations.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed eighteen hours ago

Quality Analyst I Day shift I Weekends off

at MCGA DEBT COLLECTION OPC

This is a Full time job

Ortigas, Metro Manila
₱25,000 – ₱35,000 per month
Detail-oriented Quality Analyst responsible for monitoring performance, ensuring compliance, and identifying opportunities for process improvement.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
Listed fifteen days ago

Quality Analyst

at Playtime Entertainment Corp.

This is a Full time job

Taguig City, Metro Manila
₱25,000 – ₱30,000 per month
Job Summary: The Quality Analyst is responsible for monitoring and evaluating customer service interactions to ensure high-quality service delivery
subClassification: Quality Assurance & ControlQuality Assurance & Control classification: Science & Technology(Science & Technology)
15d ago
Listed eighteen days ago

Customer Service Quality Analyst

at Woolworths Group International

This is a Full time job

Pasig City, Metro Manila
  • Australian company - no more night shifts!
  • Great company culture
  • Learning and development opportunities available
You will conduct regular evaluations of customer service interactions, including phone calls, and email communications and assess agents' performance.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed one hour ago

QA Specialist

at Busy Bee Cleaning Solutions, Inc
Be an early applicant

This is a Full time job

Pasig City, Metro Manila
₱35,000 – ₱45,000 per month
Join us as a QA Specialist! Audit sales & ops, find smart ways to improve processes and keep our operations and customer service a top-notch!
subClassification: Quality Assurance & ControlQuality Assurance & Control classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
1h ago
Listed twenty three days ago

QA Tester

at Business Trends Philippines

This is a Full time job

Ortigas, Metro Manila
Validate software through manual testing, execute test cases, report defects, and ensure applications meet quality and business requirements.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
23d ago•Expiring
Listed two days ago

Quality Assurance Associate

at Peak Outsourcing, Inc.

This is a Full time job

Makati City, Metro Manila
Join us as a QA Associate to enhance customer experience, drive performance improvements, and make a meaningful impact in a fast-paced environment!
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eight days ago

Quality Assurance Analyst

at MA Financial Group

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • HMO on day 1 + Free dependent
  • Dayshift
  • Meal and Transportation Allowance
MA Money is looking for a Quality Assurance Analyst / Engineer to join the Technology team and help deliver quality change across the business.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
8d ago
Listed twenty two days ago

BPO Operations Leads (Team Lead, QA Analyst, Trainer). Dayshift. Work From Home.

at Private Advertiser

This is a Full time job

Bonifacio Global City, Metro Manila(Remote)
₱100,000 – ₱150,000 per month
Role: BPO Operations Leads (Team Lead, QA Analyst, Trainer) Work From Home Dayshift Monthly Salary: Php 100,000 - Php 150,000
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed three days ago

Quality Assurance Analyst

at Viva International Food & Restaurants, Inc.

This is a Full time job

Pasig City, Metro Manila
₱19,000 – ₱25,000 per month
The role involves monitoring quality standards, conducting audits and inspections, investigating non-conforming materials and analyzing quality data.
subClassification: Quality Assurance & ControlQuality Assurance & Control classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
3d ago
Listed four days ago

Software QA Tester

at H2 Software Consulting Services Inc.

This is a Full time job

Makati City, Metro Manila
  • A Trusted Filipino IT Service Provider.
  • Provide world-class IT service and software solutions.
  • Value employees professional growth and opportunities to grow.
We're hiring a Software QA Tester! Test software, identify defects, validate fixes, and work with developers to deliver reliable applications.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed twenty two days ago

Quality Assurance Analyst

at Aeronology Philippines Inc

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • Many opportunities for your career development and growth
  • Great company and team culture
  • Hybrid schedule and HMO is extended to 2 dependents
Get projects ready for the development team and ensure that those projects have been tested and are functioning properly before deployment
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
22d ago
Listed eight days ago

Quality Assurance Specialist - Midshift

at Insight

This is a Full time job

Ortigas, Metro Manila(Hybrid)
QA Specialist role ensuring quality processes, data accuracy, and training needs while driving continuous improvement in operations.
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
8d ago
Listed four days ago

BPO QA Analyst(Project-based)

at vCustomer Philippines, Inc.

This is a Full time job

Taguig City, Metro Manila
₱30,000 – ₱33,000 per month
  • Quality Assurance Analyst - Project-based - 1 year
At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twelve hours ago

Quality Assurance Associate (IT / Software)

at WebFocus Solutions Inc.

This is a Full time job

Ortigas, Metro Manila(Hybrid)
  • Growth and Development Opportunities
  • Hybrid Work Setup (Onsite & WFH), No work on Weekends & Holidays
  • Bonuses / Incentives
The role of QA Associate is to develop and execute exploratory and automated test to ensure product quality, runs smoothly and meet client requirement
subClassification: Testing & Quality AssuranceTesting & Quality Assurance classification: Information & Communication Technology(Information & Communication Technology)
12h ago
Listed twenty eight days ago

Quality Analyst (Healthcare) l PASIG City | ONSITE

at Omega Healthcare Management Services Inc.

This is a Full time job

Pasig City, Metro Manila
₱35,000 – ₱45,000 per month
  • Opportunities for Enhanced Learning
  • Work with the No.1 Healthcare BPO
Monitors call quality, ensures QA compliance, analyzes performance, and provides feedback and coaching to improve team productivity.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed eighteen days ago

QUALITY CONTROL ANALYST

at Hizon Laboratories, Inc.

This is a Full time job

Antipolo City, Rizal
₱21,000 – ₱27,000 per month
  • Great training grounds
  • Big and nice environment
  • Monday to Friday shift
Job Functions:1.) Performs test on assigned sample using the official laboratory procedures and submits the duly accomplished analytical report to...
subClassification: Quality Assurance & ControlQuality Assurance & Control classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
18d ago
Listed twenty two days ago

BPO Quality Analyst

at TRANSCOSMOS ASIA PHILIPPINES, INC.

This is a Full time job

Taguig City, Metro Manila
₱30,000 – ₱35,000 per month
  • Annual Appraisal
  • HMO
  • Allowance
Apply now to join our team as a Quality Analyst and help drive service excellence through performance monitoring, and coaching insights.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed five days ago

QC Laboratory Analyst (Urgent)

at Marigold Manufacturing Corporation

This is a Full time job

Pasig City, Metro Manila
₱21,200 – ₱23,000 per month
  • Utilize a wide variety of laboratory equipment;
  • Join this world-class organization, which prides itself on the latest FSSC 22000
  • Company employee discount, engagement activities
The QC Laboratory Analyst is responsible for conducting routine physicochemical analyses in conformance to standard methods, in a safe work area.
subClassification: Laboratory & Technical ServicesLaboratory & Technical Services classification: Science & Technology(Science & Technology)
5d ago
Listed ten days ago

BPO QA Analyst – Australian account

at vCustomer Philippines, Inc.

This is a Full time job

Eastwood, Metro Manila
  • Healthcare Quality Expertise
  • Career Growth & Development
  • Make a Real Impact
Join Tech Mahindra Philippines and drive quality excellence in our Healthcare account.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
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