VBP Back Office Solutions Inc.
    (8 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    Business Analysis and Process design, Practice Management, Growth hacking

    Company size

    1,001-5,000

    Primary location

    Level 2, Mango Square Building, General Maxilom Avenue, Cebu City 6000
    ABOUT USVirtual Business Partners (VBP) is a Cebu-based, Philippine-Australian company that provides business growth, consulting, and delivery capabilities to more than 200 financial services clients across Australia. After 8 years, and now with over 800 indispensable team members, VBP is committed to creating generational changes for our team and clients alike.PASSION AND PURPOSEVBP’s passion is to create change, and working with Financial Advisers in Australia means building financial well being for their customers now and in the future. VBP levers insights, and delivers flexibility for advisers by establishing best practice systems, processes, and teams. Delivering a human centered approach and creating opportunities for our team members is the core purpose of VBP. As VBP’s team members establish their careers, not simply jobs, they represent the company’s DNA and the value shared with clients.OUR CLIENTSWe work with over 200 of the most progressive and dynamic businesses that are seeking to organically grow revenue and improve net profit margin.WHAT WE OFFERVBP is the market leader, and the only full scale bespoke provider, in business enhancement, consulting support, and delivering scale to the Australian financial services advice market. VBP leverages 8 years of service, plus the insights of an Executive team, each with 25 years expertise in building and scaling businesses:● Business Analysis and Process design● Practice Management● Growth hackingVBP WORKSPACEWe are located at the heart of Cebu City, the second largest metropolitan area in the Philippines by population, economy and land area - a significant center of commerce, trade, tourism, and education. Conveniently situated at the Mango Square building, VBP has 3 operating offices covering a total workspace of 3,088sqm. Since 2019, VBP's information Security Management System is certified according to ISO 27001:2013. In addition, in 2021, VBP has officially become Great Place To Work™ certified.THE MANAGEMENTDavid Carney (CEO and co-founder) brings over 25 years experience growing financial services businesses. A Certified Financial Planner, DC has the depth and experience of a practitioner. While as a Gazelles Certified business coach, DC has advised many of the leading financial advice businesses.David Deegan (Director of Innovation and co-founder) shares a financial services and coaching pedigree. An E-Myth Mastery Coaching graduate, DD supported clients with a focus on business systems, processes and solutions to create growth.VBP practices distributed leadership, confidently establishing capabilities throughout the teams - from the Executive, Senior Leaders, Line Managers to self-leading frontline Team Members.

    Jobs at VBP Back Office Solutions Inc.

    Based on your search activity

    at VBP
    Cebu, Central Visayas
    The Client Services Manager ensures excellent service delivery, strong team performance, and high client satisfaction.
    The Client Services Manager ensures excellent service delivery, strong team performance, and high client satisfaction.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    3d ago
    3d ago
    Join our AU Accounting team to manage client accounts, prepare financials, handle tax & compliance, & support business advisory across diverse clients
    Join our AU Accounting team to manage client accounts, prepare financials, handle tax & compliance, & support business advisory across diverse clients
    classification: AccountingAccounting
    17d ago
    17d ago

    Gallery photos

    Reviews overview

    4.08 ratings in total
    5
    3
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    3
    1
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    1
    1
    0
    88%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends

    What’s it like working at VBP Back Office Solutions Inc.?

    AI summary of recent reviews

    Employees at VBP Back Office Solutions Inc. appreciate the work-life balance, good wages and benefits, particularly for entry-level roles, and the company's investment in training and developing employees. The company culture is praised, with a great environment, friendly co-workers, and activities that promote well-being and a family-like atmosphere.

    However, some potential challenges were noted, such as a stressful work environment with heavy workloads and the need to work outside office hours. There were also concerns about inconsistencies in company policies and a perceived lack of trust towards client-facing staff. Additionally, a few reviewers felt that opportunities for career growth may be limited, and the company may not prioritise retaining tenured employees after they attempt to resign.

    Recent reviews

    2.0
    Information Technology Specialist
    Oct 2024
    Cebu City CebuLess than 1 year in the role, former employee
    Company is very good but the workplace is not suited for everyone especially for introverts.
    The good thingsWork Life Balance and the wage and benefits are also good.
    The challengesIt will be challenging for someone who are introverted. You'll end up being shadowed for those people who are very vocal. Introverts are being misunderstood easily here.
    3.0
    Client-facing staff
    Feb 2021
    Cebu City Cebu1 to 2 years in the role
    It could have been good
    The good thingsFor an entry-level job, the pay is good. They do invest in your training as, for fresh graduates, the technical skills you will need in your day-to-day tasks may not be something you've specifically learned in university.
    The challengesThe work environment can be pretty stressful. Depending on where you are onboarded and your direct manager, the workload may also be too heavy. You may or may not need to work outside office hours. Inconsistency with regards to the company policies. There is an air of distrust towards its client-facing staff. They don't say this in any specific terms but it is evident in the small actions and lowkey passive aggressive warnings sent forth in company-wide communication channels. I only emphasize this as the company does love to highlight its culture. It certainly is welcoming but it comes with more than a touch of distrust. There is plenty of room for improvement, for sure.
    4.0
    Paraplanner
    Jul 2020
    Recommended for starters
    The good thingsGreat environment to work with, has lots of acitivities that boosts your well-being. Cares for newbies. Great starting salary.
    The challengesWorkload is heavy. Only sees you last for 2 years max. Will not go after tenured employees after attempt of resigning. Structure is still progressing. Opportunities may or may not be offered. You have to work hard, hassle hard for you to learn things as a paraplanner. Its all up to you.
    Ratings for VBP Back Office Solutions Inc. are shared as-is from employees in line with our community guidelines
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