Afni
    (139 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Business Support Services

    Company size

    1,001-5,000

    Primary location

    UG One Felicity Center, 127 Commonwealth Avenue, 1126 Quezon City, Philippines
    Afni helps companies develop meaningful and successful relationships with their customers. We are innovative thinkers and customer-focused teams who embrace a total-service culture that is efficient, productive and very fun.We are a U.S. based company, expanding to the Philippines. We have 5,000 U.S. employees and more than 75 years of success. We partner with well-known companies and brand names, and it’s our job to represent our clients through millions of conversations with their U.S.-based customers. They trust us with their customer relationships, and we earn that trust, day-in and day-out.In short, we make it happen, one interaction at a time.To learn more, visit http://afnicareers.com/philippinesFollow us on LinkedIn: https://linkedin.com/company/afniph

    Jobs at Afni

    Based on your search activity

    at AFNI PHILIPPINES, INC.
    Santa Rosa City, Laguna
    Afni Philippines is looking for CSR to support our company with excellent customer interaction skills to deliver excellent customer service
    Afni Philippines is looking for CSR to support our company with excellent customer interaction skills to deliver excellent customer service
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    26d ago
    26d ago

    at AFNI PHILIPPINES, INC.
    Quezon City, Metro Manila
    The Team Lead is responsible for leading and supporting claims representatives in the accurate and efficient review of medical bills.
    The Team Lead is responsible for leading and supporting claims representatives in the accurate and efficient review of medical bills.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    23d ago
    23d ago

    Gallery photos

    Reviews overview

    3.5139 ratings in total
    5
    59
    4
    25
    3
    13
    2
    15
    1
    27
    79%
    Rate salary as high or average
    66%
    Employees recommend this employer to friends

    What’s it like working at Afni?

    AI summary of recent reviews

    Afni offers several positive aspects that employees appreciate, including a friendly work environment with supportive coaches and supervisors. The company provides flexible working arrangements with work-from-home options, and many employees value the benefits package which includes medical reimbursement and competitive compensation.

    However, there are areas where improvements could be made. Employees have noted that management practices and HR support could be enhanced to better address employee concerns. The workload and performance expectations can be demanding, particularly in sales-focused roles. Additionally, some employees find the fixed monthly rate system and payroll processing to be challenging.

    Recent reviews

    2.0
    Messaging Specialist
    Jan 2026
    Santa Rosa City Laguna1 to 2 years in the role, former employee
    Unfair pay for the workers.
    The good thingsMedical reimbursement
    The challengesOur payroll is a fixed monthly rate, regardless of the actual number of days worked. Absences are deducted at the hourly rate, but the work itself is not an hourly rate. For example, on a cutoff day, if you work 12 days, you will still receive the fixed rate regardless. If you miss one of the 12 days, you will be deducted one day from your pay. Therefore, for days worked, you would receive 9 days of pay instead of the usual 11 days.
    1.0
    Senior Accounts Payable Specialist
    Nov 2025
    Commonwealth Quezon City Metro Manila1 to 2 years in the role, former employee
    favoritism & micromanagement
    The good thingsi enjoyed nothing from this company.
    The challengesfavoritism & micromanagement
    1.0
    Customer Support Specialist
    Sep 2025
    Santa Rosa City LagunaLess than 1 year in the role, former employee
    Horrible, nightmare, stress
    The good thingsGuards that was friendly.
    The challengesHR and Ops Management
    Ratings for Afni are shared as-is from employees in line with our community guidelines
    Find out more about working at Afni. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.