Customer Service Representative salary at Trec Pacific

Employees at Trec Pacific appreciate the friendly and welcoming colleagues who create a supportive team environment. The company culture and atmosphere are described as positive and accommodating, making the workplace enjoyable. Some staff members highlight that management is open-minded and willing to share knowledge. Additionally, Trec Pacific is recognised as a good entry point for those new to the BPO industry.

However, there are some potential challenges to consider. Multiple employees have mentioned that salary levels are lower than expected given the workload, and benefits packages could be enhanced, including leave entitlements and remote work allowances. The workload can be substantial with expectations to handle multiple responsibilities. Some reviewers have observed variations in management approaches, and a few have noted that equipment and facilities could benefit from upgrades. Additionally, the shift schedules, including graveyard and rotating shifts, can be challenging for some employees to manage.