iQor
    (328 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    Not specified
    To empower people with technology, creating happy employees that deliver the world’s most sought-after customer experiences.iQor is purpose built to create smilesWe engineered our CX private cloud technology platform to support diverse business needs on-demand through the promise of a people first culture and innovative technology. We offer real people, performance excellence, and amazing technology that evolves at the speed of happiness.World Class LeadershipWe are guided by a strong, diverse group of professionals who are invested in our customers, employees and owners. With their deep industry experience and proven track record of innovation, client service, and cutting-edge use of analytics and technology solutions, they help create new sources of value for our clients.Believe in our cultureOur partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction.

    Jobs at iQor

    Based on your search activity

    at iQor (Philippines), Inc.
    Santa Rosa City, Laguna
    Dedicated CSR skilled in resolving issues, building rapport, and delivering fast, friendly support to ensure top-tier customer satisfaction.
    Dedicated CSR skilled in resolving issues, building rapport, and delivering fast, friendly support to ensure top-tier customer satisfaction.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    1d ago
    1d ago

    at iQor (Philippines), Inc.
    Dasmarinas City, Cavite
    Seeking an experienced Technical Support Representative to resolve complex issues, support customers, and collaborate with teams to deliver solutions!
    Seeking an experienced Technical Support Representative to resolve complex issues, support customers, and collaborate with teams to deliver solutions!
    classification: Information & Communication TechnologyInformation & Communication Technology
    5d ago
    5d ago

    Reviews overview

    4.2328 ratings in total
    5
    177
    4
    78
    3
    39
    2
    14
    1
    20
    86%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends

    What’s it like working at iQor?

    AI summary of recent reviews

    Employees appreciate the positive and supportive work environment at iQor, with approachable leadership and helpful colleagues creating a welcoming atmosphere. The company is noted as being beginner-friendly, providing training and development opportunities for those new to the BPO industry. Career growth is visible, with many employees advancing to higher positions through internal promotion. Additionally, employees value the good benefits package, including competitive bonuses, insurance, leave credits, and work-from-home options.

    However, there are some potential challenges, such as salary levels that some employees feel could be more competitive relative to workload and responsibilities. The workload can be demanding, with high call volumes, back-to-back calls during peak periods, and challenging metrics to meet. Schedules may change frequently, sometimes with short notice, and lunch times can vary daily, making it difficult to adjust. Some employees also mention that communication from management could be improved, and facilities such as comfort rooms and equipment may benefit from upgrades.

    Recent reviews

    5.0
    BPO Agent
    May 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    It was great, they trained me very well.
    The good thingsHealthy environment.
    The challengesIt could be better to have more acknowledgement of the agents achievements.
    4.0
    Customer Service Representative
    May 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    Since it was my first experience in a professional role, it was a great privilege for me.
    The good thingsIn this company, I found great fulfilment in assisting customers and resolving their concerns. Each day, I looked forward to building their trust and ensuring a positive and satisfying experience through the support I provided.
    The challengesChallenges are a normal part of any work environment. As a customer service professional, I make it a priority to come to work each day prepared and focused, setting aside any tiredness to ensure I consistently deliver quality service and support.
    4.0
    Back-Office Specialist
    Mar 2026
    Bacolod City Negros Occidental2 to 3 years in the role, former employee
    Helps me to improve my skills that I can use for my future jobs.
    The good thingsAwesome environment and good leadership.
    The challengesLack of information we receive from Management.
    Ratings for iQor are shared as-is from employees in line with our community guidelines
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