iQor
    (329 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    Not specified
    To empower people with technology, creating happy employees that deliver the world’s most sought-after customer experiences.iQor is purpose built to create smilesWe engineered our CX private cloud technology platform to support diverse business needs on-demand through the promise of a people first culture and innovative technology. We offer real people, performance excellence, and amazing technology that evolves at the speed of happiness.World Class LeadershipWe are guided by a strong, diverse group of professionals who are invested in our customers, employees and owners. With their deep industry experience and proven track record of innovation, client service, and cutting-edge use of analytics and technology solutions, they help create new sources of value for our clients.Believe in our cultureOur partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction.

    Jobs at iQor

    Based on your search activity

    at iQor (Philippines), Inc.
    Angeles City, Pampanga
    Support customers during our busy season by providing helpful, positive service. Handle calls with empathy and deliver quick, reliable solutions.
    Support customers during our busy season by providing helpful, positive service. Handle calls with empathy and deliver quick, reliable solutions.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    7d ago
    7d ago

    at iQor (Philippines), Inc.
    Santa Rosa City, Laguna
    Dedicated CSR skilled in resolving issues, building rapport, and delivering fast, friendly support to ensure top-tier customer satisfaction.
    Dedicated CSR skilled in resolving issues, building rapport, and delivering fast, friendly support to ensure top-tier customer satisfaction.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    24d ago
    24d ago

    Reviews overview

    4.2329 ratings in total
    5
    178
    4
    78
    3
    39
    2
    14
    1
    20
    86%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends

    What’s it like working at iQor?

    AI summary of recent reviews

    Employees appreciate the supportive and approachable leadership at iQor, noting that leaders help staff improve and develop their skills. The company is recognised as beginner-friendly, accepting employees without BPO experience and providing training opportunities. Staff observe visible career growth and promotion opportunities, with many leadership positions filled internally. The welcoming and collaborative work environment, along with good benefits such as competitive bonuses, insurance, and reliable payroll, are frequently highlighted as positive aspects of working at iQor.

    However, there are some potential challenges to consider. Some employees feel that base salaries could be more competitive relative to workload and responsibilities. Staff note that call volumes can be high and metrics challenging to achieve, particularly during peak seasons. Schedules may change frequently, sometimes with short notice, and lunch times can vary daily, which may require adjustment. Additionally, communication from management and clarity around processes could be enhanced, and some facilities and equipment may benefit from upgrades or maintenance.

    Recent reviews

    5.0
    Customer Service Representative
    May 2026
    Angeles City PampangaLess than 1 year in the role, former employee
    It was only a quick time for me; however, it had impacted me in a way that being a CSR is not easy.
    The good thingsThe leaders were able to help us even though the setup was a WFH during the pandemic.
    The challengesThe training was highly focused on the products, hence the tools that should be used were not properly learned.
    5.0
    BPO Agent
    May 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    It was great, they trained me very well.
    The good thingsHealthy environment.
    The challengesIt could be better to have more acknowledgement of the agents achievements.
    4.0
    Customer Service Representative
    May 2026
    Davao City Davao del SurLess than 1 year in the role, former employee
    Since it was my first experience in a professional role, it was a great privilege for me.
    The good thingsIn this company, I found great fulfilment in assisting customers and resolving their concerns. Each day, I looked forward to building their trust and ensuring a positive and satisfying experience through the support I provided.
    The challengesChallenges are a normal part of any work environment. As a customer service professional, I make it a priority to come to work each day prepared and focused, setting aside any tiredness to ensure I consistently deliver quality service and support.
    Ratings for iQor are shared as-is from employees in line with our community guidelines
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