GoTeam
    (14 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Business Support Services

    Company size

    101-1,000

    Primary location

    Level 9, i1 Building, Jose Ma Del Mar St, IT Park, Cebu City 6000
    Whether you work from home or report to the GoTeam office in Cebu IT Park, we’ll do our best to make you feel that you’re winning.You will be given the latest software and hardware tools. You will have frequent (in most cases, daily) contact with your client, who will train you in their policies and procedures.Every day, you will be supported by a Results Coach, who will ensure you get the guidance, encouragement, and clarity you need, and help you stay aligned with your client’s highest priorities.As a managed operations business, we are driven to give our clients the advantages of outsourcing offshore, without all the hassles of starting their own company abroad.Our growing community of clients includes education and corporate training groups, recruitment agencies, real estate brokers, property management businesses, financial services, architecture and construction companies, and more. You’ll build connections and gain experience in the industry that aligns with your goals and interests.Most are based in Australia and the United States, although we also have growth-stage companies as clients in Canada, New Zealand, Singapore, and the United Kingdom, among others.Our benefits go beyond industry standards. We were among the first companies to provide free private medical insurance starting on each team member’s first day at work. A qualified dependent gets the same coverage, too, for free.We are known for our kind and caring culture. We believe the potential that people have is phenomenal, and it can best be unleashed when people feel safe and understood.We lead with these core values as our foundation:We CARE: We care deeply about the success of our clients, knowing that their success is our long-term success. We care about our workmates and treat everyone as we would wish to be treated.We have DRIVE: We possess an internal drive to succeed and help our clients exceed their goals.We embrace DISCOVERY: We possess a thirst for the discovery of new skills and commit ourselves to extended learning.We love to EXECUTE: We focus and execute to get the job done. We believe in measurements and creating winnable games across all the work we do.We always FIND A WAY: We take responsibility, accountability, and ownership for our actions. We embrace challenges and commit to finding resolutions to any obstacle.We actively show GRATITUDE: We show gratitude for everything our clients, team members, and mentors help us with, to exceed in our work. We do not take anything for granted.We act with HUMILITY: We are open to listening to others. We seek the third alternative, it may not be my way or your way, but together we commit to finding the best way.Our Founder and Chief Technology Officer Matt Kesby is experienced in developing employees and organizations to produce outstanding results. He has developed 7 different ventures, created employment for over 500 people, and served more than 1.1 million customers in Australia. In addition to prestigious awards, his accolades also include a Bachelor of Business majoring in Marketing with postgraduate studies in Strategy and Innovation and a 10-year membership with the global community Entrepreneurs Organization. Matt was Execution Practice Leader for FranklinCovey Australia, assisting companies to coach their employees with the methodologies of The 4 Disciplines of Execution and The Seven Habits of Highly Effective People.Before joining GoTeam, our CEO and Head of Culture Fiona Kesby built a track record in recruitment, including in the IT and construction, and engineering industries. She relocated to Cebu with her 2 daughters in May 2015, a year into GoTeam’s journey, to lead Sales and Recruitment. That soon expanded into taking the helm as CEO. Fiona is committed to “getting the culture right” as the basis for GoTeam's growth and the well-being and performance of all team members. In 2018, inspired by a Zappos culture camp led by Tony Hsieh, Fiona introduced the position of Chief Happiness Officer in GoTeam.

    Jobs at GoTeam

    Based on your search activity
    Cebu City | Onsite (IT Park) | 6:00 AM–3:00 PM PH Time | Monday–Friday You own defined administrative, compliance, and meeting-coordination outputs...
    Cebu City | Onsite (IT Park) | 6:00 AM–3:00 PM PH Time | Monday–Friday You own defined administrative, compliance, and meeting-coordination outputs...
    classification: Administration & Office SupportAdministration & Office Support
    3d ago
    3d ago

    at GoTeam
    Cebu City, Cebu
    IMOS Homag IX Detailer/Microvellum Detailer (₱50- ₱80K | Onsite | FREE AI Certification) Cebu City | Onsite (IT Park) | 6:00AM–3:00PM | Monday–Friday
    IMOS Homag IX Detailer/Microvellum Detailer (₱50- ₱80K | Onsite | FREE AI Certification) Cebu City | Onsite (IT Park) | 6:00AM–3:00PM | Monday–Friday
    classification: Trades & ServicesTrades & Services
    21d ago
    21d ago

    Gallery photos

    Reviews overview

    4.114 ratings in total
    5
    9
    4
    0
    3
    3
    2
    1
    1
    1
    86%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends

    What’s it like working at GoTeam?

    AI summary of recent reviews

    Employees at GoTeam appreciate the recruitment process, leadership that listens to feedback and prioritises employee welfare, above-market salaries and excellent benefits, family-oriented culture, work-life balance, and training and development opportunities.

    However, there are some potential challenges, such as management issues like micromanaging and office politics, long commutes for some employees, concerns about security of tenure and lack of promotion opportunities for tenured staff, and a work environment that could be improved, with employees feeling treated like 'robots' and small issues being treated as significant.

    Recent reviews

    5.0
    Salesforce Administrator
    Feb 2025
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Looking forward to stay with them for very very long time!
    The good thingsSharing my thoughts about their recruitment. It was fantastic! A special shoutout to Ms. Rocel—she was incredibly kind and patient. She really made everything go smoothly and kept both me and the client updated on any changes. Overall, I had a great experience, and I appreciate all the support!
    The challengesNone at the moment. GoTeam is really professional and in sync with every detail.
    5.0
    Leadership Coach
    Aug 2023
    Cebu City CebuLess than 1 year in the role, current employee
    The Best Place To Work
    The good thingsExecutives live their purpose of scaling the business and its partners by listening to their employees, taking note of each and every feedback received at the same time walk their talk slowly but surely.
    The challengesThe progress is slow given the tenure of the company yet you can be assured that all will be addressed in no time. We all grow together little by little day on day.
    2.0
    Admin/ VA
    Aug 2023
    Cebu City Cebu1 to 2 years in the role, former employee
    Inconsistent, half-baked, shaky
    The good thingsAwesome CEO's. Above market salary. Would buy out your experience and great benefits especially the HMO and Life Insurance! Welcome gift for newbies. Monthly engagement activities and family-oriented culture.
    The challengesLots of micromanaging and rampant office politics. Will put client satisfaction above everything, even it means losing your job. Lower management does not seem to care at all with staff's opinion and ideas because all that matters is they impress the client. Untrustworthy coaches and HR (especially HR). Will take forever to receive your final pay and documents upon exit.
    Ratings for GoTeam are shared as-is from employees in line with our community guidelines
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