Focus Direct Inc.
    (7 reviews)

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    101-1,000

    Primary location

    Doña Ceferina Bldg., 22nd Street, Lacson Bacolod City, Philippines 6100
    Focus Direct Inc. is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management.Focus ValuesINNOVATIONWe are never satisfied with the status quo and always look for creative ways to improve.ONE TEAMWe work together as one team, focusing on the ONE while never losing sight of the WHOLE.OWNERSHIP We treat every task, every job and every call as if we had full ownership of the problem and solution.CHARITYWe reduce human suffering by helping individuals improve their circumstances.FUNLife is to be enjoyed!INTEGRITYWe do what we say will do and live up to the standards we set.FAITHWe trust in each other to do the right thing, and we believe that as we strive to improve the lives of others, God will support us.ACCOUNTABILITYWe are accountable to every metric, every number, every hour, every day.DEVELOPMENTWe help people become who they are capable of becoming.

    Gallery photos

    Reviews overview

    4.67 ratings in total
    5
    5
    4
    1
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Focus Direct Inc.?

    AI summary of recent reviews

    Focus Direct Inc. is praised for its supportive and appreciative culture, where employees feel comfortable and valued. Management is commended for being understanding, providing opportunities, and accommodating employees' needs. The company offers benefits and incentives such as tuition reimbursement, bonuses, and fun monthly theme days. Employees enjoy the work environment, finding it easy to collaborate with others and appreciating the company's work ethics.

    However, some potential challenges include the graveyard shift and limited opportunities to switch schedules, customer interactions that can be demanding, salaries that may not meet expectations, and a heavy workload, particularly when handling multiple accounts.

    Recent reviews

    5.0
    Director
    Oct 2021
    Bacolod Lanao del Norte9 to 10 years in the role, former employee
    Focus is my family. I can't thank you enough for all the opportunities they offered.
    The good thingsFocus value you as a person and not just an employee.
    The challengesGraveyard shift and no opportunity to switch schedule.
    5.0
    Customer service
    Feb 2021
    5 to 6 years in the role, former employee
    Had the best experience
    The good thingsWork place Work ethics Covinience Easy to work with other people Management Opportunities Training
    The challengesDealing with customers
    5.0
    Customer representative
    Sep 2019
    Less than 1 year in the role, former employee
    Great
    The good thingsPeople there are really good to work with
    The challengesSalary not too high
    Ratings for Focus Direct Inc. are shared as-is from employees in line with our community guidelines
    Find out more about working at Focus Direct Inc.. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.