Focus Direct Inc.
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    Focus Direct Inc.
    (7 reviews)
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    Company Reviews

    Working at Focus Direct Inc.

    4.67 ratings in total
    5
    5
    4
    1
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(7 ratings)
    Career development
    4.6(7 ratings)
    Benefits & perks
    4.6(7 ratings)
    Management
    4.3(7 ratings)
    Working environment
    4.4(7 ratings)
    Ratings for Focus Direct Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 7 reviews sorted by most recent
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    5.0
    Director
    Oct 2021
    Bacolod Lanao del Norte9 to 10 years in the role, former employee
    Focus is my family. I can't thank you enough for all the opportunities they offered.
    The good thingsFocus value you as a person and not just an employee.
    The challengesGraveyard shift and no opportunity to switch schedule.
    5.0
    Customer service
    Feb 2021
    5 to 6 years in the role, former employee
    Had the best experience
    The good thingsWork place Work ethics Covinience Easy to work with other people Management Opportunities Training
    The challengesDealing with customers
    5.0
    Customer representative
    Sep 2019
    Less than 1 year in the role, former employee
    Great
    The good thingsPeople there are really good to work with
    The challengesSalary not too high
    3.0
    Costumer Service Reprisentative
    Jul 2018
    Pleasant and kind environment
    The good thingsThe management and the people I got to work with. As well as to how they give appreciations to their employees.
    The challengesThe stress and the weight of the account.
    5.0
    Customer Representative (ticketer)
    Jul 2018
    1 to 2 years in the role, current employee
    FOCUS DIRECT \"A place like Home\"
    The good thingsFocus direct inc. is a call center company, but unlike any other companies. You won't feel any pressure, you feel more comfortable since everyone are good to worked with. They also adjust your schedule if you're having a hard time following it. They also welcome dedicated student, offering tuition reimbursement for those who are deserving. They also have a \"theme day\" every month with different motifs which you will surely enjoy. They also have incentives, and a lot more.
    The challengesHaving a lot of saves, & this is a good training ground for newbies/
    5.0
    Senior technical support representative
    Dec 2017
    1 to 2 years in the role, current employee
    Nice, calm, and great people to work with
    The good thingsFun and great people
    The challengesNothing i guess
    4.0
    Agent
    Nov 2016
    1 to 2 years in the role, former employee
    Working with Focus Direct was a good stepping stone for first time workers.
    The good thingsI enjoyed most of the time working with the people there. The management is managable. The salary, if you know how to work hard, there will be bonuses.
    The challengesNone.
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