Good for newbies/no experience. Kind and skilled trainers.The good thingsThis company is a good training ground for beginners and fresh graduates, as they accept applicants with no prior experience. The training program is very hands-on and structured, allowing employees to be trained from scratch compared to other BPO companies.
They provide Global Communications Training (GCT) to develop communication skills before moving on to product training and nesting. This step-by-step approach ensures that employees are well-prepared before handling actual accounts. Trainers are also supportive, kind, and highly effective in guiding trainees throughout the process.
The challengesHowever, one downside is the shifting schedule during training and work, which may not be suitable for those who prefer a fixed schedule. In addition, the starting salary may be lower compared to other companies, but it is still reasonable and acceptable for fresh graduates or those starting their careers.
Overall, it is a strong learning environment for individuals who want to build experience and develop their communication and professional skills.