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3d ago
3d ago
ePerformax
(233 reviews)
Company Profile
Company overview
Website
Industry
Business Support Services
Company size
1,001-5,000
Primary location
Scape Bldg, Macapagal Ave. corner Pearl Dr. MOA Complex Pasay City
Join the BEST, not the biggest!ePerformax will never be the biggest contact center. Instead, we are committed to be the best for our clients and our employees. We are particular about our clients, because we want to build partnerships with companies that share our commitment to excellence. We’re also particular about the employees we hire, because we are all partners in achieving our goal to be the best performing team.We have been in the Philippines since 2002, and that history and stability will make your parents proud. As a Philippines’ company we have made a significant commitment to the country, the industry, and providing rewarding careers for Filipinos. Two of our major clients have been with us for more than 10 years (while the typical BPO has clients for three years or less). This means we have a lot of stability and are continuing to grow (when other contact centers are downsizing). We have the reputation for being an agile, innovative, and high-performance company our clients can rely on to take great care of their customers. And our employees have a reputation for being the best of the best.Why are we the best? Simply put, we PERFORM with Passion, Empowerment, Resourcefulness, Flexibility, Optimism, Results-orientation, and the Motivation to win – for our clients, our stakeholders, and our employees – by providing the best-in-class customer service, hands down.
Jobs at ePerformax
Based on your search activityat ePERFORMAX Contact Centers Corporation
Pasay City, Metro Manila
Be part of our growing team!
Be part of our growing team!
26d ago
26d ago
Gallery photos
Reviews overview
4.3233 ratings in total
5
133
4
69
3
18
2
5
1
8
91%
91%
What’s it like working at ePerformax?
AI summary of recent reviews
Employees consistently praise the comprehensive training programmes at ePerformax, particularly the communication and speech training that significantly improves English language skills and American accent proficiency. The work environment is described as calm, enjoyable, and supportive, with friendly and approachable team leaders, coaches, and colleagues who provide excellent support. Career growth opportunities are available through coaching and development programmes that help employees explore different career paths and improve their skills.
However, there are some potential challenges to consider. The starting salary can be on the lower side with limited salary increases over time. Schedules can change frequently, with shifts and rest days being adjusted, which may affect work-life planning. The role can involve long shifts and overtime, and the work can be demanding and energy-draining. Additionally, handling difficult customer calls requires patience, though this is a common aspect of customer service roles and provides valuable experience in managing challenging situations.
Recent reviews
5.0
Customer Service Representative
Apr 2026Cebu City CebuLess than 1 year in the role, former employee
Good for newbies/no experience. Kind and skilled trainers.
The good thingsThis company is a good training ground for beginners and fresh graduates, as they accept applicants with no prior experience. The training program is very hands-on and structured, allowing employees to be trained from scratch compared to other BPO companies.
They provide Global Communications Training (GCT) to develop communication skills before moving on to product training and nesting. This step-by-step approach ensures that employees are well-prepared before handling actual accounts. Trainers are also supportive, kind, and highly effective in guiding trainees throughout the process.
The challengesHowever, one downside is the shifting schedule during training and work, which may not be suitable for those who prefer a fixed schedule. In addition, the starting salary may be lower compared to other companies, but it is still reasonable and acceptable for fresh graduates or those starting their careers.
Overall, it is a strong learning environment for individuals who want to build experience and develop their communication and professional skills.
5.0
Customer Service Representative
Jan 2026Makati City Metro Manila1 to 2 years in the role, former employee
The best BPO company that I've worked with.
The good thingsVery calm and enjoyable working environment. Supportive leaders and co-workers.
The challengesTo be honest the only challenging thing was the commute, but with the company itself there's none.
3.0
Customer Service Representative
Jul 2025Pasay City Metro ManilaLess than 1 year in the role, former employee
My first job, the training is okay
The good thingsThey will train you very well until they find an account for you.
The challengeslow starting, Disputes.
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