Bilingual Japanese - English Customer Support Representative - Fixed Term
Bilingual Japanese - English Customer Support Representative - Fixed Term
1d ago
1d ago
Conectys
(21 reviews)
Company Profile
Company overview
Website
Industry
Business Support Services
Company size
1,001-5,000
Primary location
Cor. Quirino Avenue and Jacinto Extension St., Davao City, Davao Region, Philippines
Conectys is the market leader in Multilingual Outsourcing Services. Our range of services include Customer Service, Technical Support, Content Moderation, Virtual Assistant, Network Operations Centre, Document Processing, Data Research Services, Risk Compliance and Know Your Customer services.We offer all our services in over 35 languages, including but not limited to English (American/British), German, French, Spanish, Italian, Russian, Polish, Slovakian, Czech, Bulgarian, Hungarian, Greek, Turkish, Portuguese, Arabic, Romanian, Dutch, Flemish, Swedish, Norwegian, Finnish, Danish, Chinese, Japanese, etc.. Our language coverage makes us especially strong in EMEA, APAC and the Americas.We service all industries and we have particular strength in the Gaming and Entertainment, Consumer Electronics, Telecommunications, Healthcare and Pharmaceutical, Online Commerce, Travel and Hospitality and Financial industries.
Jobs at Conectys
Based on your search activityGallery photos
Reviews overview
3.921 ratings in total
5
11
4
3
3
3
2
2
1
2
76%
81%
What’s it like working at Conectys?
AI summary of recent reviews
Employees at Conectys Philippines, Inc. appreciated the friendly and supportive co-workers, as well as the good work environment described as non-toxic with good facilities. Some reviewers noted that the company offered good work-life balance, with the ability to choose shifts and optional overtime. Conectys was also seen as providing opportunities for those willing to work, with the potential for career growth.
However, there were some potential challenges raised, including concerns about management and claims of mismanagement and a lack of support for employees. The shifting schedules were noted as a challenge, particularly in terms of maintaining work-life balance. Additionally, some employees found the constantly changing guidelines and processes difficult to manage. While some felt the pay was decent, others raised concerns about low salaries, limited paid time off, and issues with payroll disputes.
Recent reviews
4.0
Content Moderator
Dec 2023Mandurriao Iloilo City Iloilo3 to 4 years in the role, former employee
The work culture and environment was the best part of the job, other than the job itself being easy yet stimulating. There were a few down sides, but I enjoyed my time at the company and would recommend to those looking for a starting job.
The good thingsCo-workers were friendly, and team managers are always there to listen and entertain work related concerns. It was a non-toxic work environment, and the building had good facilities.
The challengesThe shifting schedule was a challenge, especially with regards to work-life-balance. The small number of PTO's per month also made it hard to have a break/vacation from the work stress.
2.0
Middle Management
Jan 2023Davao1 to 2 years in the role, former employee
Good at the start, sucks as time moved on
The good thingsNot much. Same level co-workers were nice, but also mismanaged
The challengesMismanaged by high-level folks. Upper management loves their own.
5.0
Content Moderator
Nov 2022Davao1 to 2 years in the role, former employee
It's a great place to work.
The good thingsgood work life balance. the management was very pleasing
The challengeslocation. the office is relatively far from where I live.
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