(66 reviews)

Company Profile

Company overview

Website

24-7 Intouch Ph

Industry

Business Support Services

Company size

More than 10,000

Primary location

KATIPUNAN 3/F Corporate Bldg., U.P. Town Center, Phase II, , Katipunan Ave., Diliman, Quezon City CUBAO 10/F Cyberpark Tower 1, 60 General Aguinaldo Ave., Araneta Center, Cubao, Quezon City

24-7 Intouch has over 17 years of experience delivering innovative contact center support for global Fortune 500 companies. We are one of the fastest growing BPO companies in the world, with 13 amazing, employee-centric campuses. We’re obsessed with providing remarkable contact center solutions to the world’s most innovative brands.The 24-7 Intouch culture fosters personal and professional growth. If you have drive, dedication, and a desire to grow personally and professionally, you’ve come to the right place. We take pride in the diversity of our people, and the unique skills and insights each person brings to 24-7 Intouch. We know our goals are not achieved by a single individual, but by the success of a high-performing team with diverse backgrounds and personal experiences.

Gallery photos

See all photos

Reviews overview

3.766 ratings in total

5

34

4

11

3

4

2

3

1

14

89%

Rate salary as high or average

71%

Employees recommend this employer to friends

What’s it like working at 24-7 Intouch Ph?

AI summary of recent reviews

24-7 Intouch Ph has cultivated a family-like atmosphere where employees appreciate the supportive relationships with colleagues and the professional work environment. The approachable management style is frequently praised, with supervisors who actively listen to employee feedback and maintain open communication channels.

However, there are areas that could benefit from improvement, including the need for more responsive HR support and clearer communication channels. Some employees have noted concerns about career development opportunities and schedule management, particularly regarding sudden changes in work arrangements and the clarity of advancement paths.

Recent reviews

1.0

Workforce real time analyst

Mar 2023

5 to 6 years in the role, former employee

Not a good company to stay and dedicate yourself too

The good thingsAside from my associates being awesome, i cant think of anything

The challengesNo incentives, no increase, HR is so bad, no career opportunity, no fair opportunity for you, only for the fave employees.

5.0

Corporate

Feb 2023

5 to 6 years in the role, current employee

Love Intouch CX....we have scale & soul

The good thingsNot just a job you will work 9-5 but second family

The challengesmore developmental initiatives especially for leaders & non operations

5.0

Customer service representative

Feb 2023

Less than 1 year in the role, current employee

An experience that you would really appreciate.

The good thingsI like working here because the management is really approachable and place is very accommodating. They are always listening on our opinion or say about what to improve on the company.

The challengesPersistent customers and Clients that are very hard to communicate with but over all it's all good.

Ratings for 24-7 Intouch Ph are shared as-is from employees in line with our community guidelines

See all reviews

Other companies in this industry

Quantus Business Services, Inc.BrainboxQwrkAlight SolutionsSwivelt

View all

Find out more about working at 24-7 Intouch Ph. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.

This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.