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Listed thirteen hours ago

Sr Major Incident and Problem Coordinator - Multiple Locations

at Optum, a UnitedHealth Group Company
Be an early applicant

This is a Full time job

Makati City, Metro Manila(Hybrid)
As a Sr. Major Incident & Problem Coordinator, you will join the ETIPS - CIOP Dedicated Operations for Clinical eXperience (DocX) team supporting...
As a Sr. Major Incident & Problem Coordinator, you will join the ETIPS - CIOP Dedicated Operations for Clinical eXperience (DocX) team supporting...
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
13h ago
13h ago
Listed twenty one days ago

Analyst Lead, Incident / Problem Management - JR0306823

at FIS Global

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • A competitive salary and benefits.
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • A competitive salary and benefits.
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
Serves as a subject matter expert in incident and problem management, leading complex cases and advising on process optimization.
Serves as a subject matter expert in incident and problem management, leading complex cases and advising on process optimization.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
21d ago
21d ago
Listed eighteen hours ago

IT Service Incident Manager

at Institutional Shareholder Services Philippines Inc.

This is a Full time job

Makati City, Metro Manila(Hybrid)
The IT Service Incident Manager is accountable for the coordination, control, and governance of major and critical IT incidents.
The IT Service Incident Manager is accountable for the coordination, control, and governance of major and critical IT incidents.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
18h ago
18h ago
Listed twenty seven days ago

FMCG Service Delivery Manager

at Capgemini Philippines Corp.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
₱220,000 – ₱300,000 per month
Your dreams, our goal. Make it real with Capgemini!
Your dreams, our goal. Make it real with Capgemini!
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
27d ago•Expiring
27d ago•Expiring
Listed three hours ago

Service Delivery Manager

at Flat Planet Philippines , Inc.

This is a Full time job

Makati City, Metro Manila(Hybrid)
Deliver Exceptional Service. Inspire High-Performing Teams.
Deliver Exceptional Service. Inspire High-Performing Teams.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
3h ago
3h ago
Listed eleven days ago

Service Management Senior Specialist

at Starbucks Philippines
Urgently hiring

This is a Full time job

Makati City, Metro Manila(Hybrid)
  • A progressive compensation and benefits package
  • Comprehensive health care coverage and employee perks and benefits
  • Hybrid Work Set-up in Makati City
  • A progressive compensation and benefits package
  • Comprehensive health care coverage and employee perks and benefits
  • Hybrid Work Set-up in Makati City
Lead ITSM excellence at Starbucks PH—optimize incidents, changes, and governance using ITIL to deliver reliable, customer-driven IT services
Lead ITSM excellence at Starbucks PH—optimize incidents, changes, and governance using ITIL to deliver reliable, customer-driven IT services
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed ten hours ago

WFM Manager

at eClerx Philippines, Inc.

This is a Full time job

Muntinlupa City, Metro Manila
₱85,000 – ₱90,000 per month
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programmes
  • Opportunities for career advancement and skills development
  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programmes
  • Opportunities for career advancement and skills development
Workforce Management Manager to lead workforce planning, forecasting, scheduling, and reporting functions within a fast-paced BPO environment.
Workforce Management Manager to lead workforce planning, forecasting, scheduling, and reporting functions within a fast-paced BPO environment.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed nineteen hours ago

Incident Manager

at Vertere Global Solutions, Inc.

This is a Full time job

Alabang, Metro Manila(Hybrid)
Possesses strong attention to detail, leadership, problem solving and analytical skills in Incident, Problem and Change Management and IT Operations
Possesses strong attention to detail, leadership, problem solving and analytical skills in Incident, Problem and Change Management and IT Operations
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
19h ago
19h ago
Listed thirteen days ago

Problem Manager – ITIL Expertise Required

at Private Advertiser

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Opportunity for career growth
  • Highly competitive and flexible package salary
  • HMO Benefits since Day 1 (including up to 3 dependents)
  • Opportunity for career growth
  • Highly competitive and flexible package salary
  • HMO Benefits since Day 1 (including up to 3 dependents)
Problem management identifies and manages problems using preventative methods and identifying underlying causes to help prevent future issues.
Problem management identifies and manages problems using preventative methods and identifying underlying causes to help prevent future issues.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
13d ago
13d ago
Listed seventeen hours ago

Project Manager - BPO

at VXI Global Holdings B.V. (Philippines)

This is a Full time job

Makati City, Metro Manila
  • Bi-weekly Payout
  • HMO with Dental & Psychiatric Benefits + Free HMO for Dependents**
  • Annual Incentives
  • Bi-weekly Payout
  • HMO with Dental & Psychiatric Benefits + Free HMO for Dependents**
  • Annual Incentives
Oversees project planning and execution, aligns stakeholders, improves processes, and ensures compliance with policies and regulations.
Oversees project planning and execution, aligns stakeholders, improves processes, and ensures compliance with policies and regulations.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed twenty two days ago

IT Incident Lead

at TRT Shared Services, OPC

This is a Full time job

Clark Freeport Zone, Pampanga
₱125,000 – ₱150,000 per month
  • Competitive salary
  • Career Growth
  • Global Exposure
  • Competitive salary
  • Career Growth
  • Global Exposure
Overseeing the TRT ISO 9000 certified incident and problem management process and working with team members involved in resolving the incident.
Overseeing the TRT ISO 9000 certified incident and problem management process and working with team members involved in resolving the incident.
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
22d ago
22d ago
Listed ten hours ago

Junior Operations Manager / Senior Team Leader (Gaming Customer Support)

at Outsourced Quality Assured Services Inc. (ISO Certified)

This is a Full time job

Metro Manila(Remote)
₱100,000 – ₱110,000 per month
responsible for driving operational excellence, enhancing player experiences, and ensuring the successful delivery of customer support services
responsible for driving operational excellence, enhancing player experiences, and ensuring the successful delivery of customer support services
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
10h ago
10h ago
Listed one day ago

Project Manager (BPO)

at Carelon Global Solutions

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed twenty eight days ago

Service Desk Operations Manager | AU MSP, Dayshift

at First Focus Information Technology, Inc.

This is a Full time job

Ortigas, Metro Manila(Hybrid)
₱150,000 – ₱220,000 per month
  • Competitive Salary | Paid Training & Certification | MVP Award
  • 10 paid training days | Mentoring | Promote from within
  • Loyalty profit share | Referral bonus | HMO from Day 1 | 25 days AL
  • Competitive Salary | Paid Training & Certification | MVP Award
  • 10 paid training days | Mentoring | Promote from within
  • Loyalty profit share | Referral bonus | HMO from Day 1 | 25 days AL
Lead and scale IT support operations for MSP customers, combining technical expertise, client focus, and strong team leadership.
Lead and scale IT support operations for MSP customers, combining technical expertise, client focus, and strong team leadership.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
28d ago•Expiring
28d ago•Expiring
Listed one day ago

Lead Service Manager

at Simcorp Philippines, Inc.

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • An attractive salary, bonus scheme
  • we provide a good work-life balance
  • flexible working hours and a hybrid workplace model
  • An attractive salary, bonus scheme
  • we provide a good work-life balance
  • flexible working hours and a hybrid workplace model
The Service Manager is responsible for managing assigned ITIL practices (Incident, Request, Change, Problem, Knowledge, Service Level) across Group IT
The Service Manager is responsible for managing assigned ITIL practices (Incident, Request, Change, Problem, Knowledge, Service Level) across Group IT
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
1d ago
Listed seventeen hours ago

Subject Matter Expert - Hybrid

at Loanworks Technologies

This is a Full time job

Ortigas, Metro Manila(Hybrid)
  • Lead & Influence Learning
  • Career Growth & Visibility
  • Specialized Industry Expertise
  • Lead & Influence Learning
  • Career Growth & Visibility
  • Specialized Industry Expertise
Opportunity to shape and influence team capability and performance Be part of a collaborative and high-performing team culture
Opportunity to shape and influence team capability and performance Be part of a collaborative and high-performing team culture
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17h ago
17h ago
Listed ten hours ago

Senior Development Delivery Manager

at Celon Group Limited

This is a Full time job

Metro Manila(Remote)
₱150,000 – ₱170,000 per month
  • Permanent Remote set-up, Competitive salary, and Benefits.
  • Lead enterprise Microsoft platform delivery end-to-end.
  • Drive multi-stream projects with high client impact.
  • Permanent Remote set-up, Competitive salary, and Benefits.
  • Lead enterprise Microsoft platform delivery end-to-end.
  • Drive multi-stream projects with high client impact.
Lead complex Microsoft platform projects, shape clear requirements, manage scope, and drive high-quality delivery across multiple teams at Celon.
Lead complex Microsoft platform projects, shape clear requirements, manage scope, and drive high-quality delivery across multiple teams at Celon.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
10h ago
10h ago
Listed ten hours ago

Team Lead - EUSG

at eClerx Philippines, Inc.

This is a Full time job

Muntinlupa City, Metro Manila
Clerx is looking for a Team Lead – End User Support Group, who is responsible for leading and managing end-user technology support operations.
Clerx is looking for a Team Lead – End User Support Group, who is responsible for leading and managing end-user technology support operations.
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
10h ago
10h ago
Listed fifteen days ago

Project Manager (Data Operations)

at National Data and Surveying Services Inc

This is a Full time job

Ortigas, Metro Manila
₱90,000 – ₱130,000 per month
  • Leadership role in a fast-growing data and analytics company
  • Competitive pay and continuous skill development
  • Direct impact on smart-city initiatives and real-world mobility solutions
  • Leadership role in a fast-growing data and analytics company
  • Competitive pay and continuous skill development
  • Direct impact on smart-city initiatives and real-world mobility solutions
We are looking for a Project Manager who has a strong background in Data.
We are looking for a Project Manager who has a strong background in Data.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
15d ago
15d ago
Listed eighteen days ago

Problem Manager (B2B AU Telco)

at MicroSourcing

This is a Full time job

Bonifacio Global City, Metro Manila
Join MicroSourcing as a Problem Manager in BGC! Drive ITIL processes for an AU telco challenger. Enjoy a dayshift role with day-1 HMO & great pay.
Join MicroSourcing as a Problem Manager in BGC! Drive ITIL processes for an AU telco challenger. Enjoy a dayshift role with day-1 HMO & great pay.
subClassification: TelecommunicationsTelecommunications
classification: Information & Communication Technology(Information & Communication Technology)
18d ago
18d ago
Listed seventeen hours ago

Director of Business Support Services

at Enscope

This is a Full time job

Quezon City, Metro Manila
  • Join a reputable global company with global offices, on the NYSE
  • Lead multiple teams, establish operational frameworks, drive performance!
  • use your business support services management skills and expertise
  • Join a reputable global company with global offices, on the NYSE
  • Lead multiple teams, establish operational frameworks, drive performance!
  • use your business support services management skills and expertise
The Director of Business Support Services will oversee the operational performance, growth, and strategic direction of the Business Support unit.
The Director of Business Support Services will oversee the operational performance, growth, and strategic direction of the Business Support unit.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
17h ago
17h ago
Listed twenty eight days ago

Problem Manager I

at Stefanini Philippines, Inc.

This is a Full time job

Pasay City, Metro Manila(Remote)
  • Join a high performing and dynamic team.
  • Competitive benefit and compensation package.
  • Must be amenable to work on US Business hours.
  • Join a high performing and dynamic team.
  • Competitive benefit and compensation package.
  • Must be amenable to work on US Business hours.
We are a global company with more than 38 years of experience digitally transforming businesses for today’s dynamic environment.
We are a global company with more than 38 years of experience digitally transforming businesses for today’s dynamic environment.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
28d ago•Expiring
28d ago•Expiring
Listed eight days ago

IT Delivery Lead

at CreditAccess Philippines Financing Company, Inc

This is a Full time job

Pasig City, Metro Manila(Hybrid)
  • Financial Inclusion and Social Contribution
  • Values Based
  • One of leading MI companies in Phils #3 after only 12 years of operations
  • Financial Inclusion and Social Contribution
  • Values Based
  • One of leading MI companies in Phils #3 after only 12 years of operations
Lead and manage IT projects, requests, and service delivery to ensure timely and effective technology solutions that support business objectives.
Lead and manage IT projects, requests, and service delivery to ensure timely and effective technology solutions that support business objectives.
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
8d ago
8d ago
Listed fourteen hours ago

Emerging Tech Operations Lead

at EY GLOBAL DELIVERY SERVICES (GDS) PHILIPPINES

This is a Full time job

Taguig City, Metro Manila(Hybrid)
The Emerging Relationships Manager is responsible for enabling, shaping, and operationalizing new and early‑stage ecosystem and alliance relationships
The Emerging Relationships Manager is responsible for enabling, shaping, and operationalizing new and early‑stage ecosystem and alliance relationships
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
14h ago
14h ago
Listed eighteen hours ago

Change Management Manager (Prosci)

at Visa Philippines Business Processing Center, Corp.

This is a Full time job

Pasay City, Metro Manila(Hybrid)
Channel Strategy Consultant driving AI, process optimization, and ops efficiency to improve client satisfaction and outcomes.
Channel Strategy Consultant driving AI, process optimization, and ops efficiency to improve client satisfaction and outcomes.
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
18h ago
18h ago
Listed eighteen hours ago

Senior Operations Manager (US Healthcare RCM) | Up to ₱200,000 Package

at Nezda Technologies, Inc.

This is a Full time job

Ortigas, Metro Manila
₱150,000 – ₱200,000 per month
URGENTLY HIRING: Senior Operations Manager (US Healthcare RCM) | Up to ₱200,000 Package | Can Start ASAP!
URGENTLY HIRING: Senior Operations Manager (US Healthcare RCM) | Up to ₱200,000 Package | Can Start ASAP!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18h ago
18h ago
Listed sixteen hours ago

Service Assurance Operations Manager | Onsite | Day Shift | Up to PHP80K

at Emapta

This is a Full time job

Metro Manila
PHP70k - PHP80k
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
  • Competitive Salary Package
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Mentorship and exposure to global leaders and teams
Lead service assurance operations, optimize provisioning performance, and drive seamless connectivity, customer experience, and business growth.
Lead service assurance operations, optimize provisioning performance, and drive seamless connectivity, customer experience, and business growth.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
16h ago
16h ago
Listed thirteen days ago

Service Delivery Manager

at Symbos CX

This is a Full time job

Pasay City, Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for an experienced Service Delivery Manager to lead end-to-end service delivery across multiple lines of business within a fast-paced B
We are looking for an experienced Service Delivery Manager to lead end-to-end service delivery across multiple lines of business within a fast-paced B
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
13d ago
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