Maintain and update customer master data ensuring accuracy and compliance with established processes and SLAs.
Maintain and update customer master data ensuring accuracy and compliance with established processes and SLAs.
1d ago
1d ago
Cambridge University Press & Assessment
(61 reviews)
Company Profile
Company overview
Industry
Broadcast Media, Entertainment and Publishing
Specialities
Technology, Customer Service, Publishing, Education
Company size
1,001-5,000
Primary location
16F Frabelle Corporate Plaza 129 Tordesillas St., Brgy. Bel-Air, Makati City 1227
Cambridge University Press & Assessment, a distinguished academic publisher and assessment body and part of the esteemed University of Cambridge, is an organization committed to empowering global individuals to achieve excellence. We are proud to be a certified Great Place to Work in the Philippines. Our mission is to advance education, enhance learning, and promote pioneering research to make a substantial impact on society by #PursuingPotential.
Jobs at Cambridge University Press & Assessment
Based on your search activityat Cambridge University Press & Assessment | Manila
Makati City, Metro Manila
Create user-centered design solutions across end-to-end experiences, from concept through to implementation, with guidance from senior designers
Create user-centered design solutions across end-to-end experiences, from concept through to implementation, with guidance from senior designers
1d ago
1d ago
Our mission statement
Contribute to society through the pursuit of education, learning and research at the highest international levels of excellence.
Awards and accreditations
Diversity & Inclusion Initiative of the Year - Technology 2026
Employee Engagement of the Year - Technology 2026
Best Workplaces 2026
Great Place To Work (May 2025 to May 2026) 2025
Best Workplace Culture & Engagement (above 500 employees) 2025
Excellence in Diversity, Equity, and Inclusion (Bronze) 2025
Excellence in Workplace Culture (Finalist) 2025
Excellence in Cross-Generational Workforce Management (Bronze) 2024
Great Place To Work (April 2024 to April 2025) 2024
Great Place To Work (March 2023 to March 2024) 2023
Gallery photos
Reviews overview
4.261 ratings in total
5
35
4
13
3
7
2
2
1
4
91%
89%
What’s it like working at Cambridge University Press & Assessment?
AI summary of recent reviews
Cambridge University Press & Assessment stands out for its strong commitment to work-life balance, offering flexible and hybrid work arrangements that employees consistently praise. The organisation cultivates a supportive and inclusive culture where employees feel valued, with management actively focusing on employee wellbeing. Notable benefits include immediate regularisation from day one, extensive learning opportunities, and a collaborative environment that promotes professional growth.
Areas for potential improvement include the structure of salary progression, with some employees noting limited annual increases. The healthcare benefits system could be enhanced, particularly regarding reimbursement processes. Additionally, while the global nature of the organisation provides excellent exposure, coordinating across time zones between Manila and UK offices can present occasional challenges.
Recent reviews
4.0
Software Engineer
Aug 2025Makati City Metro Manila1 to 2 years in the role, current employee
Average salary, good work life balance
The good thingsLax environment, good work life balance
The challengesVery slow paced. 3-5% increase per year depending on performance and no ad hoc increase allowed. Transferring to a same level in different dept has no increase.
AI Dept rollout in PH does not fit to production standards and not practical, looks like a hobby
5.0
Specialist
Aug 2025Makati City Metro ManilaLess than 1 year in the role, current employee
Great place to work and highly recommended
The good things-Great Place To Work
-Hybrid and flexible work setup
-Supportive Management
-Provide Trainings for Upskilling
-Global Exposure in Business
The challengesNone so far. Maybe just the location, it can be a bit challenging to find transportation since it's in Makati.
1.0
Former employee
May 2025Makati City Metro Manila5 to 6 years in the role, former employee
Where Careers Go to Die 💀
The good thingsIf your career ambitions are dead, and you just need a salary to survive, this company will take you. Otherwise, steer clear.
The challengesThe Manila office claims to have management, but they clearly have zero clue how to help anyone grow. Maybe the UK higher-ups have a plan, but if they do, the Manila "leads" are too incompetent to ever make it happen or even explain it.
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