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Listed eight hours ago

Five9 Reports and Workforce Analyst

at RR Donnelley Philippines Inc.

This is a Full time job

Mandaluyong City, Metro Manila
₱35,000 – ₱45,000 per month
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
8h ago
Listed eight hours ago

People Insights Analyst (Human Resources Analyst)

at Studio West Philippines, Inc

This is a Full time job

Mandaluyong City, Metro Manila(Hybrid)
  • Drive people decisions with data, AI, and dashboards for a US-based company
  • Join a US team to deliver workforce insights that drive business success
  • Build impactful HR analytics and dashboards with global business leaders
Analyzes workforce data, builds HR dashboards and insights, and partners with leaders to drive workforce planning and people decisions.
subClassification: Consulting & Generalist HRConsulting & Generalist HR classification: Human Resources & Recruitment(Human Resources & Recruitment)
8h ago
Listed five days ago

Workforce Management Analyst

at Bon Secours Mercy Health

This is a Full time job

Taguig City, Metro Manila
  • Comprehensive HMO medical coverage/retirement plan/group life/accident insurance
  • Mission-driven culture events, outreach and service opportunities
  • Collaborative office spaces and engagement activities
WFM Analyst optimizes contact center staffing, forecasting and performance to improve patient access and service levels.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed fifteen days ago

Real Time Analyst (RTA) | Night Shift | Weekends Off | HMO + 2 free dependents

at Acquire Intelligence
Urgently hiring

This is a Full time job

Ortigas, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed twenty days ago

Reports and Workforce Analyst

at RR Donnelley Philippines Inc.

This is a Full time job

Mandaluyong City, Metro Manila
₱35,000 – ₱45,000 per month
  • HMO on Day 1
  • Free Parking
  • Smart Casual Attire
Responsible for gathering, analyzing, and presenting data to support business operations and decision-making
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed nineteen days ago

Workforce Analyst | Hybrid in Eastwood Libis

at INTELASSIST INC.

This is a Full time job

Eastwood, Metro Manila(Hybrid)
₱45,000 – ₱55,000 per month
  • Work-Life Balance
  • Work-from-home Arrangement
  • Career Advancement
The Forecast Analyst is responsible for producing high-quality demand forecasts across multiple contact center workstreams
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed two days ago

Workforce Scheduler -Taguig

at Sutherland

This is a Full time job

Taguig City, Metro Manila
Sutherland is seeking an attentive and goal-oriented person to join us as a Workforce Scheduler.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed two days ago

Workforce Management Analyst 2

at Dexcom Philippines

This is a Full time job

Manila City, Metro Manila(Hybrid)
You will initiate and maintain process definitions and updates that support workforce management (WFM) and operational alignment. What makes you...
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed seven hours ago

Reporting Analyst | Clark

at Sutherland

This is a Full time job

Clark Freeport Zone, Pampanga
Analyze workforce data, build reports and dashboards, and provide insights that drive business success.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7h ago
Listed twenty seven days ago

Reporting Analyst (Workforce)

at Acquire Intelligence

This is a Full time job

Ortigas, Metro Manila
₱40,000 – ₱45,000 per month
  • Competitive Salary
Your work will directly support workforce planning functions such as forecasting, scheduling, and real-time management by ensuring accurate reporting.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
27d ago•Expiring
Listed five hours ago

START ASAP! Real Time Analyst | TP Silver City

at Teleperformance
Be an early applicant

This is a Full time job

Pasig City, Metro Manila
Monitor contact centre excellence. Analyse KPIs, optimise operations, and drive performance improvements in a dynamic role.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5h ago
Listed five hours ago

Reporting Analyst

at Morgan McKinley

This is a Full time job

Metro Manila(Hybrid)
₱40,000 – ₱55,000 per month
As Reporting Analyst you will analyse recruitment data, identify trends, measure performance and provide insights to improve recruitment strategies.
subClassification: OtherOther classification: Human Resources & Recruitment(Human Resources & Recruitment)
5h ago
Listed fifteen days ago

URGENT HIRING: Workforce Queue Analyst | Onsite | Night Shift - Weekends Off

at Acquire Intelligence

This is a Full time job

Ortigas, Metro Manila
  • HMO coverage for you and your family
  • Real career growth with opportunities for internal promotions
  • 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
Support Workforce Management through reporting, real-time analytics, and operational insights while growing your career with Acquire Intelligence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed six days ago

Workforce MIS Analyst (Quezon City)

at WNS Global Services, Inc.

This is a Full time job

Quezon City, Metro Manila
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
Responsible for analyzing and interpreting data to provide insights and recommendations to the management team.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed twelve days ago

Real Time Analyst

at NTT Business Process Outsourcing

This is a Full time job

Quezon City, Metro Manila
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed twenty three days ago

Workforce Management Scheduler

at Nezda Technologies, Inc.

This is a Full time job

Metro Manila
responsible for creating and managing agent schedules, maintaining workforce data, developing short-term forecasts, and supporting workforce planning
subClassification: Strategy & PlanningStrategy & Planning classification: Consulting & Strategy(Consulting & Strategy)
23d ago•Expiring
Listed four days ago

Workforce Analyst

at CGI (PHILIPPINES) INC.

This is a Full time job

Santa Ana, Metro Manila
This document outlines the framework for establishing a structured Workforce Management (WFM) function within the call center. The objective is to...
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed one day ago

WFM Reporting Analyst l EXL Alabang

at EXL Service Philippines, Inc.
Urgently hiring

This is a Full time job

Alabang, Metro Manila
  • Performance Incentive
  • Work Life Balance
  • Healthy Work Environment
Play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty days ago

Kronos Analyst (UKG Workforce Central) at Ayala 30th

at Foundever®
Urgently hiring

This is a Full time job

Mandaluyong City, Metro Manila(Remote)
  • Career Growth Opportunity
  • Best in Class Benefits
  • Culture of Diversity, Equality, and Inclusion
Responsible for developing, testing, debugging, and managing the Kronos application. Doing Kronos/UKG Time and Attendance, Absence, and Attestation.
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
20d ago
Listed fourteen days ago

Workforce Analyst (RTA) - Quezon City

at WNS Global Services, Inc.

This is a Full time job

Eastwood, Metro Manila
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed one hour ago

Real Time Analyst Associate | Tarlac

at Sutherland
Be an early applicant

This is a Full time job

Tarlac City, Tarlac
Monitor real-time operations, track KPIs, and support workforce performance to achieve service level targets.
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
1h ago
Listed one day ago

Reporting Analyst

at Cambridge University Press & Assessment | Manila

This is a Full time job

Makati City, Metro Manila(Hybrid)
₱33,000 – ₱44,000 per month
  • Great Place To Work® Certified
  • Regular Employment and HMO on Day 1
  • Flexible and Hybrid Work Setup
Creates and maintains BI data assets, ensuring accuracy, usability and performance
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
1d ago
Listed four days ago

Workforce Admin Specialist

at IDGC

This is a Full time job

Quezon City, Metro Manila
₱35,000 – ₱40,000 per month
  • Career Growth & Impact
  • Compensation & Perks
  • Company Culture & Environment
Oversees workforce planning, scheduling, attendance, reporting, and operational support for 24/7 operations. BPO experience is required.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
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