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Listed two days ago

Workforce Supervisor

at WNS Global Services, Inc.

This is a Full time job

Quezon City, Metro Manila
₱45,000 – ₱60,000 per month
  • Competitive Salary Package and Benefits
  • HMO + 1 Free Dependent
  • Career Growth
This is your chance to take the next step toward an exciting career with WNS, where you can grow, thrive, and be part of a dynamic team.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed four days ago

Workforce Management Manager

at Carelon Global Solutions

This is a Full time job

Taguig City, Metro Manila(Hybrid)
  • Great Place To Work® Certified
  • Medical coverage plus free 2 dependent on 1st day of employment
  • Competitive Salary Package and Benefits
We offer comprehensive benefits on top of competitive compensation to secure the well-being of our associates and their families. Apply now!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed four days ago

Workforce Supervisor (BPO Company)

at SSG

This is a Full time job

Pasig City, Metro Manila
  • Join the fastest growing BPO company in the Philippines!
  • Our culture makes our workplace fun, warm, and enjoyable.
  • As we always say, life is #BetterwithSSG
Champion your expertise with us and discover what's #BetterWithSSG!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed two days ago

Workforce Manager

at WNS Global Services, Inc.
Be an early applicant

This is a Full time job

Quezon City, Metro Manila
₱60,000 – ₱75,000 per month
  • Great Culture and Work Environment
  • HMO Coverage - Day 1
  • Opportunities for Career Growth
This position is responsible for overseeing real-time operations, forecasting, scheduling, and reporting functions to ensure optimal staffing
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed eighteen days ago

WFM Assistant Manager - Capacity Planning

at SAGILITY PHILIPPINES B.V. BRANCH OFFICE
Urgently hiring

This is a Full time job

Quezon City, Metro Manila(Hybrid)
  • Competetive Salary & Benefits
  • Day 1 HMO
  • Supportive and collaborative team environment
Lead capacity planning, forecasting, scheduling, and RTA operations. Drive staffing strategies, optimize performance, and support business goals.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed seventeen days ago

Workforce Management Specialist

at Cygnific Manila

This is a Full time job

Makati City, Metro Manila
We’re seeking a detail-oriented and proactive Workforce Management Specialist to optimize staffing, streamline operations, and drive efficiency.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed twenty two days ago

URGENT: Workforce Supervisor - Taguig

at Sutherland

This is a Full time job

Taguig City, Metro Manila
  • Outstanding career development opportunities
  • Exciting projects
  • Exceptional salary package
Sutherland is seeking an analytical and dynamic person to join us as a Workforce Management Supervisor. The WFM Site Lead will coordinate all...
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed two days ago

Operations Assistant Manager (Customer Support/AI) | Hybrid | US

at REALPAGE (PHILIPPINES), INC.

This is a Full time job

Ortigas, Metro Manila(Hybrid)
  • Competitive HMO benefits
  • Great Salary Package
  • Work-life Balance and Career Growth
Leads support teams through coaching, KPI management, workflow optimization, and AI-driven improvements to customer experience.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed twenty two days ago

Contact Center Transformation Manager

at Bravissimo Resourcing, Inc.
Urgently hiring

This is a Full time job

Taguig City, Metro Manila
₱250,000 – ₱330,000 per month
  • HMO & Life Insurance*
  • Allowances and bonuses*
  • Other Company Benefits
Seeking professionals with experience in NICE CXOne to implement and deliver cloud contact center solutions.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed sixteen days ago

WFM RTA Team Manager

at Cognizant Technology Solutions Philippines Inc.

This is a Full time job

Quezon City, Metro Manila
  • Competitive Pay That Rewards Your Talent
  • Global Opportunities, Local Growth
  • Career Development That Matters
Cognizant is a global powerhouse, serving diverse industries with innovative solutions delivered through our specialized practice areas.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
16d ago
Listed fourteen days ago

Workforce Admin Specialist

at IDGC

This is a Full time job

Quezon City, Metro Manila
₱35,000 – ₱40,000 per month
  • Career Growth & Impact
  • Compensation & Perks
  • Company Culture & Environment
Oversees workforce planning, scheduling, attendance, reporting, and operational support for 24/7 operations. BPO experience is required.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed nine days ago

Workforce Management Specialist

at Symbos CX

This is a Full time job

Mall of Asia, Metro Manila
  • A collaborative and growth-oriented culture
  • HMO day one
  • Work on interesting projects
We are looking for a Workforce Management (WFM) Specialist who will play a critical role in forecasting, capacity planning, scheduling, real-time mana
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
Listed eighteen days ago

Capacity Planner

at Everise Philippines Ltd.

This is a Full time job

Bonifacio Global City, Metro Manila(Remote)
The Lead – Capacity Planner will be responsible in managing capacity planning and forecasting for assigned clients.
subClassification: Analysis & ReportingAnalysis & Reporting classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
18d ago
Listed eleven days ago

Workforce Supervisor

at UnifyCX

This is a Full time job

Quezon City, Metro Manila
₱51,000 per month
unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed nine days ago

Technical Support Operations Assistant Manager (AI & Automation) | Hybrid | US

at REALPAGE (PHILIPPINES), INC.

This is a Full time job

Ortigas, Metro Manila(Hybrid)
  • Competitive HMO benefits
  • Great Salary Package
  • Work-life Balance and Career Growth
Lead and coach a technical support team, drive KPI performance, improve workflows, and elevate customer experience.
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
9d ago
Listed one day ago

URGENT HIRING - Real Time Analyst | ETON - Fulltime Onsite

at Foundever®
Urgently hiring

This is a Full time job

Makati City, Metro Manila
  • Competitive Salary
  • HMO on Day 1
  • Culture of Diversity, Equality, and Inclusion
This position assists with long range planning and ongoing analysis of real time performance and the determination of alternative plans when necessary
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed five days ago

WFM Workforce Management | Pioneer Team

at iOPEX Tech

This is a Full time job

Taguig City, Metro Manila
Grab the opportunity, achieve your highest potential with iOPEX technologies. Apply now! Be an iOPEXian today
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty four days ago

Workforce Analyst (RTA) - Quezon City

at WNS Global Services, Inc.

This is a Full time job

Eastwood, Metro Manila
  • Career Growth
  • HMO + 1 Free Dependent
  • Competitive Salary Package and Benefits
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
24d ago•Expiring
Listed four days ago

WFM Team Lead-NLCH

at Gratitude Philippines
Be an early applicant

This is a Full time job

Manila City, Metro Manila
We are looking for an experienced Workforce Management (WFM) Team Lead to oversee workforce planning, scheduling, forecasting, reporting, and...
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed three days ago

WFM Team Lead-NLCH

at Gratitude Philippines
Be an early applicant

This is a Full time job

Manila City, Metro Manila
Current/Most Recent Role: (Reports Analyst, Reports Supervisor, WFM Analyst, Team Lead, etc.) Years of BPO/Contact Center Experience: WFM Tools...
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
Listed twenty two days ago

Real Time Analyst

at NTT Business Process Outsourcing

This is a Full time job

Quezon City, Metro Manila
  • Diverse and inclusive work environment
Accelerate your career at NTT DATA Services! make this the place where you grow.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
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