Toyota Cubao
    (3 reviews)

    Company Profile

    Company overview

    Industry

    Vehicle Services & Repair

    Company size

    101-1,000

    Primary location

    926 Aurora Boulevard, Cubao, Quezon City
    Toyota CubaoToyota Cubao, Inc. (TCI) was established on January 19, 1989 as a subsidiary of the Metrobank Group and is one of the pioneering Toyota dealerships in the country. The company mainly deals with the retail of Toyota vehicles, parts, and accessories as well as the aftersales services.TCI has been a leading Toyota dealership with its management having produced several Toyota branches namely Toyota Marikina, Toyota Manila Bay, and Toyota Dasmariñas. Situated in Quezon City, the largest city in Metro Manila, TCI was able to establish a strong and loyal customer base thru a highly skilled and competent team of marketing professionals and service advisors.In 2007, the four outlets were divided, with Toyota Manila Bay and Toyota Dasmariñas coming into new management. Come 2014, in June, TCI became a joint venture between GT Capital Holdings, Inc. with 51.4% share, Mitsui and Co., Ltd. with 40.0% share, and a few individual investors with 8.6% share. Now the five outlets, including Toyota Abad Santos, have been reunited under the same management.With the fusion of a highly experienced team, strong management, synergy between five outlets having diverse areas of strengths, TCI is set to thrive and prosper focusing on realizing its mission of delivering only the best to its stakeholders.

    Gallery photos

    Reviews overview

    3.73 ratings in total
    5
    1
    4
    0
    3
    2
    2
    0
    1
    0
    66%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Toyota Cubao?

    AI summary of recent reviews

    Employees at Toyota Cubao appreciate the family-like company culture and supportive environment. The company is also supportive of individual career growth opportunities, and most employees have good working relationships with their colleagues. Toyota Cubao offers good incentive schemes and commissions for sales employees, and salaries and commissions are paid on time.

    However, there are some potential challenges, such as a heavy workload during month-end periods and pressure to meet sales quotas. Additionally, some reviewers noted that customer service could be improved, particularly in areas like plate release and delivery times.

    Recent reviews

    3.0
    Staff
    Jan 2019
    Good people.
    The good thingsEmployees treats everyone like a family. It was such a a great experience wotking here.
    The challengesWork load during month end. Quota.
    5.0
    Service Reception Head
    May 2017
    Customer Service Management Customer Satisfaction Enhancement Complaint Handling & Resolution Front-End Supervision Service Operation Management Sales & Margin Improvement
    The good thingsThe Company is very supportive in terms of individual career growth opportunity.Welfare of the people is the number one priority in all aspect.We treated here as one big family.
    The challengesTo achieve monthly target. To aim for a dealership award and to be recognize among all Toyota network.
    3.0
    Marketing executive
    Jul 2015
    Antipolo City Rizal1 to 2 years in the role, former employee
    Toyota Experience
    The good thingsMost of the employees has good working relationship. Most of them were easy to get along. Management has good incentive scheme even though its quite little but if you can sold a lot it means a lot of commissions. Salary has never been late and even commissions. A well established company.
    The challengesRegarding to the releasing of plates it would be better if there was a separate department for that. Or more improvement to customer service. Sales department, Service, and Accounting was good but when it comes to customer service they were poor. And also if they can provide faster delivery time.
    Ratings for Toyota Cubao are shared as-is from employees in line with our community guidelines
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