(90 reviews)

Company Profile

Company overview

Website

The Virtual Hub Ph., Inc.

Industry

Business Support Services

Specialities

Work-life balance, Weekends Off

Company size

101-1,000

Primary location

📍 2nd Floor, Lexmark Plaza 3, Samar Loop corner Panay Road, Cebu Business Park, Cebu City

We’re “Great Place to Work” Certified!Looking for a company that truly values your talents? At The Virtual Hub, we don’t just offer competitive salaries and benefits—we empower you to grow professionally and ensure every voice is heard. As one of the fastest-growing companies, we provide creative and administrative support to clients in the US, Australia, and beyond.Our recruitment process is 100% online: take your exam anytime, book an interview, and connect via Google Meet.Successful candidates enjoy a paid 3-week training program and continuous support.Ready to join us? Apply now!

Jobs at The Virtual Hub Ph., Inc.

Based on your search activity

Business Support (Admin, DM, Executive, Systems) | Onsite | Night Shift

at The Virtual Hub PH., Inc.

Cebu, Central Visayas

Join The Virtual Hub Philippines and be part of a dynamic team committed to growth, collaboration, and delivering exceptional results.

classification: Administration & Office SupportAdministration & Office Support

18d ago

Results Coach (Team Leader) | Onsite

at The Virtual Hub PH., Inc.

Central, Cebu

Join The Virtual Hub Philippines and be part of a dynamic team committed to growth, collaboration, and delivering exceptional results.

classification: Call Centre & Customer ServiceCall Centre & Customer Service

15d ago

Featured

Why The Virtual Hub?

Awards and accreditations

Great Place To Work 2025

Gallery photos

See all photos

Reviews overview

4.690 ratings in total

5

73

4

10

3

2

0

1

4

94%

Rate salary as high or average

92%

Employees recommend this employer to friends

What’s it like working at The Virtual Hub Ph., Inc.?

AI summary of recent reviews

Employees appreciate the supportive team environment and strong sense of community at The Virtual Hub Ph., Inc., with colleagues described as friendly and collaborative. The company is praised for its excellent work-life balance, flexible remote work arrangements, and commitment to training and development. Many value the company's core values and supportive management, which create a purpose-driven and inclusive workplace.

However, there are some potential challenges, including compensation levels that some find lower than industry standards, and the isolation that can come with remote work. A few employees have noted a disconnect between management and operational realities, as well as technical challenges with internet and equipment. The recruitment process and frequent team changes have also been mentioned as areas for improvement.

Recent reviews

5.0

Virtual Assistant

Apr 2026

Cebu City Cebu2 to 3 years in the role, current employee

Working with The Virtual Hub has been a positive experience.

The good thingsThey provide valuable training materials, and the team is supportive, professional, and great to work with.

The challengesNothing I can think of

1.0

Results coach

Apr 2026

Cebu City Cebu1 to 2 years in the role, former employee

Great frontline team, but punitive management, unsustainable workload, and poor offboarding.

The good thingsI genuinely enjoyed working alongside my direct reports and fellow team members. The front line staff are incredibly hardworking, resilient, and supportive of one another, which makes the day-to-day interactions rewarding despite the difficult operational environment.

The challengesThere is a severe disconnect between management and the realities on the ground. The workload can become completely unsustainable; I was assigned nearly double the number of direct reports than initially agreed upon during my hiring without any adjustments to compensation. The management style leans heavily towards being punitive rather than supportive. For example, employees face disciplinary action for prioritising physical safety during natural disasters over routine administrative data entry. Additionally, there is a lack of basic hardware support for remote workers. Internal processes, such as scheduled performance increases, are often delayed due to management inefficiencies. Finally, the offboarding process is aggressively handled, with the company attempting to enforce questionable two-year employment/training bonds and holding final pay during disputes.

5.0

Virtual Assistant

Feb 2026

Cebu City CebuLess than 1 year in the role, current employee

A great company to work with, offering clear communication, organized processes,& a supportive team.

The good thingsThe company provides a positive and well-structured work environment. Management communicates clearly, onboarding is organized, and support is readily available. Overall, it's a great company to work with, especially for those who value professionalism and clarity.

The challengesThe recruitment process could be faster, particularly in terms of communicating results.

Ratings for The Virtual Hub Ph., Inc. are shared as-is from employees in line with our community guidelines

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