Company Profile

    Company overview

    Industry

    Business Support Services

    Specialities

    Work-life balance, Weekends Off

    Company size

    101-1,000

    Primary location

    📍 2nd Floor, Lexmark Plaza 3, Samar Loop corner Panay Road, Cebu Business Park, Cebu City
    We’re “Great Place to Work” Certified!Looking for a company that truly values your talents? At The Virtual Hub, we don’t just offer competitive salaries and benefits—we empower you to grow professionally and ensure every voice is heard. As one of the fastest-growing companies, we provide creative and administrative support to clients in the US, Australia, and beyond.Our recruitment process is 100% online: take your exam anytime, book an interview, and connect via Google Meet.Successful candidates enjoy a paid 3-week training program and continuous support.Ready to join us? Apply now!

    Jobs at The Virtual Hub Ph., Inc.

    Based on your search activity

    at The Virtual Hub PH., Inc.
    Central, Cebu
    Great Place to Work® Certified
    Great Place to Work® Certified
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    19d ago
    19d ago

    Featured

    Why The Virtual Hub?

    Awards and accreditations

    Great Place To Work 2025
    Great Place To Work 2025

    Gallery photos

    Reviews overview

    4.690 ratings in total
    5
    73
    4
    10
    3
    3
    2
    0
    1
    4
    94%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends

    What’s it like working at The Virtual Hub Ph., Inc.?

    AI summary of recent reviews

    Employees at The Virtual Hub Ph., Inc. consistently praise the excellent work-life balance, with flexibility and the ability to maintain personal time alongside professional commitments. The supportive culture is frequently highlighted, with colleagues and management described as approachable, helpful, and creating a genuine sense of community and belonging. The company provides valuable training and development opportunities through structured onboarding and ongoing support, helping staff grow professionally. The work-from-home setup is appreciated for its flexibility, and employees value the quality of people and teamwork, describing colleagues as friendly, professional, and collaborative.

    However, there are some potential challenges to consider. Some employees have noted that compensation can be on the lower to average side compared to other companies in the industry. The remote work environment can sometimes feel isolating, making it challenging to build strong relationships without face-to-face interaction. A few employees have mentioned a disconnect between management and operational realities, particularly regarding workload distribution. Working from home can present technical challenges such as internet connectivity and equipment support issues. Additionally, some candidates have found that the recruitment process could be improved in terms of communication speed and transparency.

    Recent reviews

    5.0
    Virtual Assistant
    Apr 2026
    Cebu City Cebu2 to 3 years in the role, current employee
    Working with The Virtual Hub has been a positive experience.
    The good thingsThey provide valuable training materials, and the team is supportive, professional, and great to work with.
    The challengesNothing I can think of
    1.0
    Results coach
    Apr 2026
    Cebu City Cebu1 to 2 years in the role, former employee
    Great frontline team, but punitive management, unsustainable workload, and poor offboarding.
    The good thingsI genuinely enjoyed working alongside my direct reports and fellow team members. The front line staff are incredibly hardworking, resilient, and supportive of one another, which makes the day-to-day interactions rewarding despite the difficult operational environment.
    The challengesThere is a severe disconnect between management and the realities on the ground. The workload can become completely unsustainable; I was assigned nearly double the number of direct reports than initially agreed upon during my hiring without any adjustments to compensation. The management style leans heavily towards being punitive rather than supportive. For example, employees face disciplinary action for prioritising physical safety during natural disasters over routine administrative data entry. Additionally, there is a lack of basic hardware support for remote workers. Internal processes, such as scheduled performance increases, are often delayed due to management inefficiencies. Finally, the offboarding process is aggressively handled, with the company attempting to enforce questionable two-year employment/training bonds and holding final pay during disputes.
    5.0
    Virtual Assistant
    Feb 2026
    Cebu City CebuLess than 1 year in the role, current employee
    A great company to work with, offering clear communication, organized processes,& a supportive team.
    The good thingsThe company provides a positive and well-structured work environment. Management communicates clearly, onboarding is organized, and support is readily available. Overall, it's a great company to work with, especially for those who value professionalism and clarity.
    The challengesThe recruitment process could be faster, particularly in terms of communicating results.
    Ratings for The Virtual Hub Ph., Inc. are shared as-is from employees in line with our community guidelines
    Find out more about working at The Virtual Hub Ph., Inc.. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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