SM Supermalls
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    SM Supermalls
    (427 reviews)
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    Company Profile

    Company overview

    Website

    SM Supermalls

    Industry

    Fashion Retail & Department Stores

    Company size

    More than 10,000

    Primary location

    Corporate Office: Mall of Asia Arena Annex Building, Coral Way Corner, J.W. Diokno Boulevard, Pasay City, Metro Manila, Philippines
    WHO WE AREThe SM Group of companies stands today as an institution, a store, a mall, a bank, a home, a resort, a hotel, and a place to see and experience with the family.One of the core business areas of the SM Group is the Shopping Center Management Corporation, generally referred to as SM Supermalls. The company is owned by SM Prime Holdings, Inc., a publicly-listed company and one of the largest integrated property developers in Southeast Asia. It operates 82 malls in the Philippines and eight malls in China.SM Supermalls provides innovative family fun experiences as it partners with the best-loved brands. The company has also become an engine for the country’s economic growth because wherever we go, new jobs are created. Careers are given a jumpstart, small businesses grow, real estate values go up, and we see an immediate acceleration of retail activity in the area. The company continues to expand locally and internationally, creating more experiences and providing opportunities for the people and the community.OUR MISSION & VISIONSM Supermalls aims to become Asia’s most popular mall chain through constant innovation and partnership with the world’s best retailers. We provide the family fun mall experience that makes every day better for all.Together with our partners and employees, we commit to a better quality of life for the communities we serve by supporting programs and activities that are socially responsible and environmentally sustainable.OUR COMMITMENTSM Life has a heart. It is a journey of collective experiences and possibilities – learning, growing, and giving back.Together, we find joy and purpose in serving millions and creating shared value for our people, partners, and communities, wherever we may be.#YoureAlwaysWelcomeHere

    Jobs at SM Supermalls

    Based on your search activity

    Full Stack Developer

    at SM Advantage
    Pasay City, Metro Manila
    The Full-stack Developer needs to manage and negotiate with colleagues at all levels of the business and the technical skills
    The Full-stack Developer needs to manage and negotiate with colleagues at all levels of the business and the technical skills
    classification: Information & Communication TechnologyInformation & Communication Technology
    18d ago
    18d ago

    Sr. Loyalty Marketing Manager

    at SM Advantage
    Pasay City, Metro Manila
    Manage the overall brand health of the Loyalty Program ensuring that the Program construct and policies support the overall brand strategy
    Manage the overall brand health of the Loyalty Program ensuring that the Program construct and policies support the overall brand strategy
    classification: Marketing & CommunicationsMarketing & Communications
    18d ago
    18d ago

    Reviews overview

    4.2427 ratings in total
    5
    212
    4
    122
    3
    74
    2
    11
    1
    8
    86%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends

    What’s it like working at SM Supermalls?

    AI summary of recent reviews

    Employees at SM Supermalls value the learning opportunities available, gaining valuable skills in market research, tenant selection, customer service, and multitasking. The friendly colleagues and positive work environment are frequently mentioned, with many noting that people are caring, kind, and supportive. Employees also appreciate the good benefits, including competitive compensation for young professionals, employee events, and wellness programmes. Training programmes and supportive management help staff develop their capabilities, whilst the company's stability and clear standards provide a structured workplace.

    However, there are some potential challenges to consider. The workload can be demanding, with high expectations for precision and accountability in a fast-paced environment. Some employees mention long working hours, including extended shifts in customer-facing roles. Management can be strict, with structured processes and some instances of micromanagement. Balancing work demands with personal time can be challenging due to workload and time constraints. Additionally, some employees note that career growth can move slowly, and a few feel that salary levels may not fully reflect the workload and responsibility, particularly in managerial positions.

    Recent reviews

    4.0
    Leasing Supervisor
    Apr 2026
    Tanza Cavite1 to 2 years in the role, former employee
    If you’re a fresh graduate, SM can be a good place to start your career.
    The good thingsOn the positive side, you will learn a lot especially how malls conduct market research and select tenants. You’ll gain insight into tenant mix strategies and how different businesses are carefully chosen to fit the overall concept of the mall.
    The challengesWorking at SM is honestly very challenging and not for the faint of heart. The workload is heavy and you can really feel the pressure every single day. You have to be extremely careful with your work because even the smallest mistake especially in documentation it is not acceptable. The company is very strict when it comes to processes and since everything is system-based nothing goes unnoticed or unchecked. Auditing is also intense it feels like every cent truly counts. You’re expected to be precise and fully accountable for everything you do. This is not the kind of job where you can take things easy you really have to work hard and stay consistent at all times. The downside is that the salary doesn’t match the workload and level of stress. Considering the amount of responsibility and pressure, the compensation feels insufficient. Overall, it’s a workplace that will teach you discipline and attention to detail but it comes with high demands and stress.
    4.0
    Marketing Assistant
    Mar 2026
    Butuan City Agusan del Norte3 to 4 years in the role, former employee
    It was memorable and also a great experience for me to have an experience in that work place.
    The good thingsBeing able to boost my confidence in talking to a different nationalities
    The challengesMaybe my lack of experience with my marketing skills
    3.0
    Store Staff
    Dec 2025
    Olongapo City Zambales3 to 4 years in the role, former employee
    Overall, enjoyable but not recommended as a full-time work. Unfair salary, treatment and no backpay
    The good thingsFilling up different products on each isle as a handler of foods and beverage
    The challengesThings that should improve is that they should have more items that the staff can use so that it can be easier for them to pick up the products that are piled up.
    Ratings for SM Supermalls are shared as-is from employees in line with our community guidelines
    See all reviews
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