The CSR provides timely, accurate support via calls, email, chat, and handles documentation and indexing tasks.
The CSR provides timely, accurate support via calls, email, chat, and handles documentation and indexing tasks.
27d ago
27d ago
FGC+
(30 reviews)
Company Profile
Company overview
Website
Industry
Business Support Services
Specialities
Customer Support, Technical Support, Data Management, Professional Services, Medical Support
Company size
101-1,000
Primary location
WVP Lopson Bldg., KM 5 Buhangin, Davao City, Davao del Sur
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service to help companies soar to new heights.At FGC+, we offer more than just a job. Here, you can be part of a team where you can truly thrive and make a difference. Grow in a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning contribute to your success.
Jobs at FGC+
Based on your search activityA million possibilities are waiting to be ignited. Click "Apply Now"!
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25d ago
25d ago
Our mission statement
Our mission is to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally.
Featured
Life at FGC+
Awards and accreditations
Great Place to Work™ Certification 2023
Gallery photos
Reviews overview
4.230 ratings in total
5
17
4
8
3
2
2
0
1
3
94%
87%
What’s it like working at FGC+?
AI summary of recent reviews
Employees at FGC+ appreciate the friendly and supportive environment, with colleagues who treat each other like family. The work-life balance is praised, with flexibility to maintain a balanced lifestyle. Growth opportunities are available, allowing employees to take on new challenges and advance their careers. The company culture is cool, light, and inclusive, valuing its employees. Additionally, the benefits are seen as good, with competitive compensation and perks like free food.
However, there are some potential areas for improvement. The facilities could be upgraded, with a need for more space and amenities like exercise equipment and a clinic. The workload can be challenging at times, particularly for certain roles. There are also concerns about inconsistent policies and favouritism from certain managers.
Recent reviews
5.0
E-commerce
Mar 2023Davao City Davao del Sur1 to 2 years in the role, former employee
Great Place to Work!
The good thingsAll the employees here are very friendly and easily to approach. They are not strict unlike other companies. If there are any escalation from the client - they will provide full support and not point any finger. All I can say is I have a well balance life here.
The challengesNothing bad at all in my standard. All I can say is try it, and experience it yourself.
5.0
Virtual Professional
Feb 2023Bacolod City Negros Occidental1 to 2 years in the role, current employee
Great working environment and supportive colleagues
The good thingsThis is my second BPO company and the atmosphere here is far different compared to the previous one. I don't feel overwhelmed and out of place. I know my role here and it's clear that this is a company that values growth for its employees.
The challengesThe office can definitely be improved in the future so that there is more space since we are continuously growing in numbers.
5.0
TA Lead
Feb 2023current employee
Personal and professional growth
The good thingsI've been with the company ever since I graduated - I started as a project-based employee and now I have a leadership role. I feel beyond blessed.
The challengesSome challenges were dealing with change but since this was for the better, it also contributed to my growth journey.
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